Are you having issues? Select the issue you are having below and provide feedback to Entergy.
- Unable to change password
- Ghost charges on bills
- Rude customer service representatives
- Charging for what is not used
Worst app I have ever used. They update it all the time and things still don’t work right.
Daily usage stopped working three days ago. It no longer shows usage from 2nd of August forward.
The app will just take me in circles and won’t ever send the prompt to put my payment information in
App won't allow me to make payment. Seems to have lost my form of payment information. Please repair ASAP
The app won’t let me make a payment it’s day we were not able to process your request. Please try again and it keeps on saying that
Complete guide to troubleshoot Entergy app on iOS and Android devices. Solve all Entergy app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Entergy Services, Inc., developers of Entergy.
Entergy offers the ability to set up and manage contact preferences for billing, outage, usage and more via text, voice, or email channels. this app app provides a quick, easy bill payment method, view outages and usage. this app’s mobile app offers customers a quick and easy way to manage their accounts. Customers can also use Entergy to report an outage or check outage status via text messages. Customers can also enroll in PaperFREE billing, make payment arrangements and choose a monthly billing date. Find outage information on our outage map, this app Storm Center, or via text alerts for your specific location. After viewing account balance and due date, customers can pay with a single swipe. Provide your feedback using Real Time Ratings following payments or before logout or share free form via Contact Us on More screen. With a bank account or debit/credit card, customers can pay as a guest. Take control by viewing daily usage and costs or monthly trends. You can customize your dashboard to suit your needs and find the information you need, fast. Need to register your account? Visit myEntergy. com. Save energy and money with the latest energy efficiency tips. Learn our latest news and updates with a single tap.