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⚠️ Most reported problems ⚠️

Something else
56.3%

Not working
25.0%

Crashes
15.6%

Account
3.1%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of FarOut Guides Problems 😠👌🔥

- Location on the trail is only approximate

- If the trail is not blazed well, Guthook can only approximate where you are in relation to the trail

  18 Reported Issues: 😵🆘🛟🚨📢

Doug Barton
2024-05-06

Using an iPhone, I'm unable to drop pins for start and end to a route.

Mick
2023-08-26

App loads all my purchases but will not load the colorado trail.

Mike Mahaney
2023-08-17

Have sent password reset request 4 times over 6 months with no email to reset or response from support

Manfred Kopisch
2023-07-10

Whenever I open FarOut on my iPhone 14 Pro it crashes within a couple of seconds.

Patrick Freeman
2023-06-21

FarOut app keeps crashing after a few seconds.

Steven
2023-06-05

App is open for less than 5 seconds and then crashes - can’t use it

Margaret Saul
2023-04-25

When using FarOut offline I can only see the app at a large scale. When I try to zoom in to see detail, all I get is a blank page with the dots for water, gates, junctions, etc. How can I fix this? Can I refresh? Can I delete and re-download (will it make me pay again??). Thanks for your help, a speedy reply would be good as we are back on trail in a day or two. Margaret

Moon
2023-01-27

The app keeps crashing once it opens

MC Brooks
2022-08-06

Cannot create an account. Crashed multiple times.

Jeff
2022-08-05

Crashes every time I try to make an account. Completely unusable!

Clancy Ryburn
2022-08-01

Keeps crashing when I try to make an account.

Matthew Mercier
2022-07-30

I keep trying to create an account but the App crashes every single time and I'm thus unable to create an account. What's happening?

Jennifer Porter
2022-07-26

I hit the Create Account button and nothing happens

Heather Bolint
2022-07-23

Keeps crashing after I enter my login information. Have tried multiple times, and still can’t get past the login stage.

Donna Piotrowski
2022-06-27

1st Norton antivirus told me to not open this app. So I logged out and tried logging back in and now it gives me message Bad URL. What can I do????

Hvozdovic John
2022-06-25

Part Time Groundhog on the AT Complete trail Comments were 2 days old File update got “bad url” Uninstalled Installed At login get “bad url” Help

Anna
2022-06-13

GPS tracking not working on Android phone

Peter Nunes
2022-05-16

Help! I have a new pixel 6, and I can't get the southern Virginia map to work. I've deleted and redownload everything twice. I'm flying to Roanoke to start back on the trail tomorrow, and I have no working guides other maps work fine, just not the one I need. What do I do?

Showing 1-18 of 18

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Common FarOut Guides Problems & Solutions. Troubleshooting Guide

       


  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Atlas Guides LLC, developers of FarOut Guides.


Verified email  

Contact e-Mail: [email protected]


Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit FarOut Website

Privacy Policy: https://www.atlasguides.com/privacy-policy

Developer: FarOut




About this app

Explore 100+ trail guides around the world while staying connected to your friends & family back home with our Check-in feature.  The majority of thru-hikers use our app on America's Triple Crown trails which include the Appalachian Trail, Pacific Crest Trail, and Continental Divide Trail.  Adjust your privacy settings, approve followers, find friends to follow, and manage check-ins in the Social menu.  FarOut has your adventure covered with detailed maps showing your exact GPS location, detailed trails, and useful waypoints.  It uses your mobile device's internal GPS to display your location and guide you along the trail no matter where you are.  Drop Check-ins along the trail and leave updates to let your followers know you're safe.  FarOut (formerly Guthook Guides) is the most popular app for long-distance hiking, biking, and paddling.  Whether you go on a day hike, section hike, or thru hike, FarOut will help you find your way.  Invite friends and family to follow you on your adventure.  All of our data is collected by trusted individuals and partners, and is kept up to date.  Each guide works completely offline, even in airplane mode.  If you have any questions, email us at support@this app.