NVV Mobil app not working? crashes or has problems?

NVV Mobil Status


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⚠️ Most reported problems ⚠️

Not working
33.3%

Login
28.6%

Account
14.3%

Crashes
14.3%

problems reported in the last 24 hours

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Common NVV Mobil Problems & Solutions. Troubleshooting Guide

       


  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Nordhessischer VerkehrsVerbund, developers of NVV Mobil.




About this app

The NVV-App is the mobile timetable information for all means of transport, such as train, RegioTram, tram, BUS, AST and Mobilfalt in the area of the Nordhessischer VerkehrsVerbund (Stadt and Kreis Kassel, Kreis Waldeck-Frankenberg, Schwalm-Eder-Kreis, Kreis Hersfeld Rotenburg, Werra-Meißner-Kreis, Hann. Münden, Warburg). - Ticket purchase (single tickets, MultiTickets Single, MultiTickets and Hessentickets with payment by direct debit, credit card or mobile phone bill. - Map with the display of trips, stops and points of interest (e. g. - Single field search for quick and easy search for connections and information. - Customizable location favorites (also with photo) for a quick connection query.  During the connection search, the address specified in the contact is then transferred as the start/destination in the query (the system cannot distinguish whether you have selected the address from the contacts or entered it manually).  To do this, NVVMobil must ask for the list of installed calendars. - Read contact details: In order to transfer an address from your contacts as start/destination as easily as possible, the program has access to the contact data.  No guarantee can be given for the completeness and correctness of the information. - Your location: To use "Current position" as start/finish or stops in the area. - Calendar access: To store connection information in the calendar.  By selecting a contact, the address stored for this purpose is transferred to the start/finish field.  An active online connection is required to use the timetable information.  These authorizations are used exclusively within the mobile device for the purposes described.  The call list is not read out by NVVMobil .  If the purchase via user account no longer works after the update, it may be helpful to reset the user data (tickets - User account settings - Reset).