Duke Energy Status
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Problems reported in the last 24 hours
Summary of Duke Energy Problems 🔥
- Missing trend line on the usage chart to show the average usage for the period
- Missing details on the billing history instead of just payment amount
- Not compatible with VoiceOver or a braille display
📋 5 Reported Issues:
On April 22, 2023 I received a text saying my BBP needs adjustment effective immediately from $283.00 per month to $184.00 per month. Called automated line and amount is $283.00. This is just the most recent of issues with billing.
Why will the Duke Energy web site not open to pay my Bill? Every other web sites work for other companies. It is not my Browser or Apple Computer that I have used before to pay the payment.
I can't even find the app in the app store (google). I went to the Duke Energy website to try to download it from there, and when I click the link, nothing happens.
Browser and app both have issues. Really upset about app as I like to do everything from smart phone. It never loads. The Duke branding symbol just spins
The app constantly will not connect. Times out
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Common Duke Energy Problems & Solutions. Troubleshooting Guide
Contact Support
Verified email ✔✔
E-Mail: CustomerMobileApp@duke-energy.com
Website: 🌍 Visit Duke Energy Website
Privacy Policy: https://www.duke-energy.com/legal/privacy
Developer: Duke Energy
‼️ Outages Happening Right Now
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Apr 14, 2025, 07:54 PMa user from DeLand, United States reported problems with Duke Energy : Login
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Apr 01, 2025, 09:39 PM
a user from New York, United States reported problems with Duke Energy : Connection
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