Duke Energy app not working? crashes or has problems?

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⚠️ Most reported problems ⚠️

Not working
42.9%

Something else
23.8%

Login
19.0%

Crashes
9.5%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of Duke Energy Problems 😠👌🔥

- Missing trend line on the usage chart to show the average usage for the period

- Missing details on the billing history instead of just payment amount

- Not compatible with VoiceOver or a braille display

  5 Reported Issues: 😵🆘🛟🚨📢

Goldie Collins
2023-04-30

On April 22, 2023 I received a text saying my BBP needs adjustment effective immediately from $283.00 per month to $184.00 per month. Called automated line and amount is $283.00. This is just the most recent of issues with billing.

Leah McCool
2022-09-29

Why will the Duke Energy web site not open to pay my Bill? Every other web sites work for other companies. It is not my Browser or Apple Computer that I have used before to pay the payment.

Stephanie Freeman
2022-08-11

I can't even find the app in the app store (google). I went to the Duke Energy website to try to download it from there, and when I click the link, nothing happens.

Karen
2022-06-04

Browser and app both have issues. Really upset about app as I like to do everything from smart phone. It never loads. The Duke branding symbol just spins

Robert D Williams
2022-05-10

The app constantly will not connect. Times out

Showing 1-5 of 5

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Common Duke Energy Problems & Solutions. Troubleshooting Guide

       


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Website: 🌍 Visit Duke Energy Website

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Developer: Duke Energy


52.38% Contact Match

Developer: Duke Energy

E-Mail: [email protected]

Website: 🌍 Visit Duke Energy Lake View Website



About this app

Using your Duke Energy account, you’ll be able to log in once and have options to set up either Touch ID® or Face ID® to easily access your account. • View and pay bill.  View your past and recent energy use so you can better manage it and get more detailed information. • Set up bill reminders.  With the Duke Energy app, you’ll be able to easily manage and view your accounts anywhere, anytime. • Easily log in.  You can also view your billing history and easily compare bills from last year and last month. • Report an outage.  Inform us if your power is out and get updates on when it is estimated to be restored. • Track energy usage.  Take advantage of our energy and money-saving offers. • Customer service.  Access your bill from anywhere and set up automatic payments.  Stay on top of your bill and always know when to pay. • Save more.  Contact our customer support if you ever have questions about your service or your energy bill.