Duke Energy Status
Published by Duke Energy on 2023-12-12 With the Duke Energy app, you’ll be able to easily manage and view your
accounts anywhere, anytime. Current features of the Duke Energy app allow you
to:
• Easily log in.
Are you having issues? Select the issue you are having below and provide feedback to Duke Energy.
problems reported in the last 24 hours
Reported Issues: 5 Comments
By Goldie Collins 11 months ago
On April 22, 2023 I received a text saying my BBP needs adjustment effective immediately from $283.00 per month to $184.00 per month. Called automated line and amount is $283.00. This is just the most recent of issues with billing.
By Leah McCool 1 year ago
Why will the Duke Energy web site not open to pay my Bill? Every other web sites work for other companies. It is not my Browser or Apple Computer that I have used before to pay the payment.
By Stephanie Freeman 1 year ago
I can't even find the app in the app store (google). I went to the Duke Energy website to try to download it from there, and when I click the link, nothing happens.
By Karen 1 year ago
Browser and app both have issues. Really upset about app as I like to do everything from smart phone. It never loads. The Duke branding symbol just spins
By Robert D Williams 1 year ago
The app constantly will not connect. Times out
Common dislikes about Duke Energy app
- Missing trend line on the usage chart to show the average usage for the period
- Missing details on the billing history instead of just payment amount
- Not compatible with VoiceOver or a braille display
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Common Duke Energy Problems & Solutions. Troubleshooting Guide
Complete guide to troubleshoot Duke Energy app on iOS and Android devices. Solve all Duke Energy app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Duke Energy, developers of Duke Energy.
100% Contact Match
Developer: Duke Energy
E-Mail: [email protected]
Website: Visit Duke Energy Website
68.75% Contact Match
Developer: Duke Energy
E-Mail: [email protected]
Website: Visit Duke Energy Website
Using your Duke Energy account, you’ll be able to log in once and have options to set up either Touch ID® or Face ID® to easily access your account. • View and pay bill. View your past and recent energy use so you can better manage it and get more detailed information. • Set up bill reminders. With the Duke Energy app, you’ll be able to easily manage and view your accounts anywhere, anytime. • Easily log in. You can also view your billing history and easily compare bills from last year and last month. • Report an outage. Inform us if your power is out and get updates on when it is estimated to be restored. • Track energy usage. Take advantage of our energy and money-saving offers. • Customer service. Access your bill from anywhere and set up automatic payments. Stay on top of your bill and always know when to pay. • Save more. Contact our customer support if you ever have questions about your service or your energy bill.
