Are you having issues? Select the issue you are having below and provide feedback to Scandy Pro.
- The app is not as reliable or easy to use as some other 3D scanning apps.
- The app developers have made some weird/poor choices.
- The app has a tendency to get easily confused and requires luck and practice to get a decent scan.
- The app is not polished enough to warrant the pricing model.
- The app does not work on iPad despite claiming to do so.
- The quality of the scans is poor and has not improved over time.
- The app contains explicit adult content that is not necessary for a scanning app.
Complete guide to troubleshoot Scandy Pro app on iOS and Android devices. Solve all Scandy Pro app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Scandy Inc., developers of Scandy Pro.
Users can save scans and export scans with different file formats (. stl, . ply, . obj, . glb, . usdz), scales (m, cm, mm, in. ), and 3D editor orientations (Zbrush, Blender, Unreal, OpenGL, Maya, CRY, 3DS, Cinema4D, AutoCAD). Scandy Pro runs on an iPhone X, XS, XS Max, XR, 11, 11 Pro, 12, 12 Pro, 13 and 13 Pro versions, and iPad Pro versions 2018 and later to create scans since it depends on the TrueDepth front-facing sensor. 2. You can turn off automatic renewal in your iTunes account settings at any time, but you must do so at least 24 hours before the end of the current term. Tapping the Viewer Mode icon from Scan Preview drops your scan into Augmented Reality where you can place points on the mesh and measure the distance between them. Users can choose to purchase the scans and share the files as . ply, . stl, . glb, . usdz, or . obj formats. All 3D scan data, processing, and storage take place solely on-device in Scandy Pro. At the end of the term, unless auto-renewables subscriptions are disabled, your subscription will automatically renew in your iTunes account. Scandy Pro for iOS allows users to capture full-color 3D scans. You will be charged for the regular price of your subscription within 24 hours prior to the end of the current term. Users may purchase a subscription for unlimited file downloads. 3. Your subscription will be charged to your iTunes account. Scandy Pro does not backup or store any data in the cloud. 4. All rendering is done on-device and there is no need to register or store files in the cloud. Compatible with iPhone X, XS, XS Max, XR, 11, 11 Pro, 12 and 12 Pro, 13 and 13 Pro, and the newer iPad Pros (2018 editions or later). Unlimited saves provided with the purchase of a subscription. Your iPhone is smart enough to slow its processing down during repetitive intensive operations.