The Roku App (Official) app not working? crashes or has problems?

The Roku App (Official) Status

Published by on 2023-12-12

Get to know the must-have app for streamers Use the free Roku® mobile app
to: • Control your Roku devices with a convenient remote • Use your voice or
keyboard to quickly search for entertainment • Enjoy private listening with
headphones • Stream free movies, live TV, and more on the go with The Roku
Channel • Cast media files from your phone, like videos and photos, to your
TV • Add and launch channels on you.


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problems reported in the last 24 hours

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Most reported problems


Reported Issues: 5 Comments

By Jess Bunn   7 months ago


i have the roku app on my android phone. it works for a bit and then will only bring up the something went wrong screen. it won't connect or even recognize my email and password. i've unistalled and reinstalled twice and this still happens.

By Herbert Neely   9 months ago


Roku App on I Phone and Ipad no longer connect to ONN Roku Tv ,.. even when entering the IP address manually.

By Christopher Bowen   9 months ago


Using Official Roku app on iPhone 7. Installed 2 weeks ago when bought Roku Streambar. App worked when installed but now won’t progress beyond initial purple screen. Have removed & reinstalled twice, restarted streambar, checked settings on streambar but no joy…

By Linda Westfall   1 year ago


I ha e been using the CBS app for 2+years an now it doesn't work can you fix the problem it'll load up but won't play shows all it says ,their is a problem an that's iy

By Debbie Collins   1 year ago


I am a long time GAIA customer. I have used my ROKU tv for Gaia since last year when I purchased the tv. Today, it will not load. It loads the GAIA logo and just sits and churns. I have uninstalled the app and re-installed. If I can't use GAIA on my ROKU tv then I will have to cancel.


Common dislikes about The Roku App (Official) app

- Version 8. 1. 0. 6 has caused the app to crash when clicking on the device select screen

- Unable to cancel subscriptions

- Unable to get into contact with anyone from Roku

- Unable to connect to both TVs to access the remote in the app



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Common The Roku App (Official) Problems & Solutions. Troubleshooting Guide


   



  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at ROKU INC, developers of The Roku App (Official).


29.63% Contact Match

Developer: Roku Inc.

E-Mail: [email protected]

Website: Visit The Roku App (Official) Website



About this app

Some features require a compatible Roku device and may require logging into your Roku account. • Voice search is available in English in the US, UK, and Canada.  You must connect your phone or tablet to the same wireless network as your Roku device to use certain features of the mobile app.  It’s also available in Spanish in Mexico and the US. • The Roku Channel can be viewed in the mobile app in the US only. • Some channels require payment, can change, and vary by country. 



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