Candy simply-Fi Reviews

Candy simply-Fi Reviews

Published by on 2024-06-03

🏷️ About: The Candy simply-Fi App is designed to allow users to communicate with their Candy appliances. The app increases the functionality of the appliances, making them more intelligent and performing. The app is compatible with Candy Wi-Fi connected technology (Smart Fi+, Smart Fi, and Smart Touch) and a compatible device. The app can manage a range of appliances, including washing machines, washer-dryers, tumble dryers, dishwashers, refrigerators, ovens, hobs, and hoods. The app also has a demo mode that allows users to explore its functionality before purchasing an appliance.


       


Overall Customer Experience 😎


😎👌🔥 Positive experience
43.7%

👿🤬😠 Negative experience
40.3%

🙄💅🫥 Neutral
16.0%

~ from Justuseapp.com NLP analysis of 176 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- Allows customization of washing or drying as needed

- Has many suggestions to deal with stains

- Works very well

- Easy and fully understandable

- Log in and write that the user clearly wants to write the email



Read 35 Customer Service Reviews 👿🤬😡😠💢😤

2.3 out of 5

improvements

2022-05-21

You are so amazing! Log in and write that the user clearly wants to write the email, and asked us to write the name when registering. As a result, I tried more than ten times to write the name and then I tried the email. Can you not write clearly? Need someone to teach this matter? Such a big brand has even these problems, and your washing machine product is so invented. Others' washing machine buttons are easy to understand and use. You have so many buttons. Do you think your customers will understand? Do not know what to write according to the instructions? You just have furniture products that are not high-tech products. You have to have Wi-Fi to log in. Can't you consider those users who do not have Wi-Fi? Sell ​​without getting ready for any problems. You don’t just make products and you’re fine. You have to consider the needs of users. I hope you can make improvements.

My experience with candy products

2022-06-22

CandysimplyFi and the machine are Bonn’s. I curse myself for buying it. I bought this candy nuance washing machine for my personal use the same day and the same place that I bought my Whirlpool electric stove. I must say I regretted my action for not buying Whirlpool as as well for both washing machine and microwave. Right now my candy micro wave is spoiled for not using it up to a week. The washing machine too E8. CandysimplyFi to problems.

Issue with connectivity

2022-07-23

App was working great when I downloaded, for the first following use it is saying "offline" continuosly and cannot connect with washing machine. There is a not to choose Remote control on dashboard but I am not sure where is that.

Not as advertised

2022-08-24

CandysimplyFi claims to support NFC on iOS but if you dig far enough you’ll learn it does not. CandysimplyFi constantly tells you to install an NFC version, then sends you back to the same App Store page. This is a big feature of the unit and an insane oversight in 2020 when NFC has been supported for so long on iOS.

Respect people’s rights

2022-09-25

Why do I have to give you my location always just to use my dishwasher? Stop using people as data mines, have some respect. Would never buy Candy products again.

Worst APP, faulty appliance

2022-10-26

We bought a brand new Candy tumble dryer with wifi connection. In 1 week the manual switch broken, luckily we could use the wifi and CandysimplyFi for about 1 more week. Then CandysimplyFi logged out and I cannot log back in again. New registration also does not work. Something with sales force... I don’t even understand. Repair guy promised new control panel a week ago. No news since. Bottom line: never buy this poor brand again in my hole life.

Worked only once...

2022-11-27

The wifi on the machine is not working. I used CandysimplyFi once and was really happy, but the next day the connection stopped working and I’ve tried everything.
The reason why i wanted to use CandysimplyFi is because the variety of options within a program, that the regular machine doesn’t have... so basically we paid for all of it and now we can’t use half of them.

Also, the program on the machine and on CandysimplyFi , don’t remember the least washing program used so you always have to click/select everything from the beginning all over again.

Latest update doesn’t work!!

2022-12-28

I’ve always had ongoing issues concerning CandysimplyFi. The requirement for my location to be on was quite annoying but doable, however this latest forced update is crap! I was required to change my password before I could access anything. After changing my password, I simply wasn’t allowed to log in. I don’t know what kind of update this is but major problems should be addressed PRIOR to releasing new updates.

The app is a piece of crap

2023-01-29

It has been more than 6 months and 2 app updates and the “mixed & colored” program is still broken in English. The program label disappeared (the program description is still there) and if I select it, it runs a program with 0 temperature and weird settings. I have opened a support ticket a couple of months ago and still not fixed. To be able to use program I have to change my phone language to Spanish! That is not acceptable.
When I change it to Spanish I can see the “Color Y Mixtos” program label and I can use it.

i can’t login

2023-03-02

i deleted CandysimplyFi and i install it again, i am trying to login but i can’t, need your help

i phone 11

Unable to launch the app after 2.0 update

2023-03-31

I have been trying to use CandysimplyFi since the 2.0 update, on both an iPhone X and iPad Pro, however, it just crashes after the launching screen.

Reinstallation doesn’t seem to help either, so a low mark as it’s been 10 days already and no fix so far.

Not working

2023-05-02

CandysimplyFi has a section called special programmes I can't get it to work on iPhone it keeps sending me to your website everytime I connect my phone

Could be better

2023-06-02

CandysimplyFi and machine don’t connect well together, it’s annoying. Super convenient when it works.

Works, but washing time is incorrect

2023-07-04

For standard eco cotton program waging time is more than 3 hours but after adding 2 rinses it shows more than 5 hours. It is something strange with the time. Model bwm148ph7

GoOD

2023-08-04

A good application .. it only lacks the addition of the Arabic language .. The company must take this matter seriously

Simpli-fi needs to be simplified

2023-09-05

Too many to report but one request... can you notify me - just once - when the tumble dryer is completed? I do not need to be kept updated on the drying status.

Works well with iPhone X

2023-10-07

It works well with my iPhone X. It starts the machine, runs a diagnostic, provides information about specific cycles. It even has a suggested cycle based on things you input like fabric type. Setup is a little clunky.

My only real complaint is that they have a 100% custom interface that doesn’t use standard iOS buttons/flows or follow Apple’s Human Interface Guidelines. The result is an app that feels like somebody cares a lot about it, but doesn’t have Apple’s expertise at producing user interfaces.

Overall I recommend it.

Simple

2023-11-07

Enjoyed it. Could find other features of my Candy using CandysimplyFi !

Comfortable app

2023-12-09

The best app to control home equipment. Easy and Fully understandable. Thanks for developers.
You make good job.

Fantastic app

2024-01-09

Allows me to customize the washing or drying as needed. Also has so many suggestions to deal with stains for example
Works very well.
I have candy rapids 12.5 kg

Useless

2024-11-17

Completely useless on iPhone X if you have washer with Smart Touch. UI is terrible as well, not following Apple guidelines. Please make it work because Candy advertise this technology as something that works.

Issue with options

2024-11-17

I downloaded CandysimplyFi but no options availablle,just faq and info wich both take me to the site.I cant use nfc.I have an iPhone XS?

Candy

2024-11-17

Doesn’t work, when I try to sign in, after I write all information, it says error!

Love the products, but app doesn’t work

2024-11-17

I have an iPhone XS max, newest IOS, however app is kicking me out on a sign up screen. Please fix this bug asap

Not working

2024-11-17

Washing machine online, select program on app, start, message switch on machine and select WiFi.

The stupid machine is on and WiFi selected, what else does it want

Useless for iPhone XR

2024-11-17

Even though iPhone XR HAS NFC app is not recognizing it and asking to download app from the device with NFC. So the only function of CandysimplyFi is to see you Washer’s manual and even that is just an URL.

Not working with iphone

2024-11-17

Am returning back this candy ultra 29
Very badly designed and not able to operate it

Worked only once...

2024-11-17

The wifi on the machine is not working. I used CandysimplyFi once and was really happy, but the next day the connection stopped working and I’ve tried everything.
The reason why i wanted to use CandysimplyFi is because the variety of options within a program, that the regular machine doesn’t have... so basically we paid for all of it and now we can’t use half of them.

Also, the program on the machine and on CandysimplyFi , don’t remember the least washing program used so you always have to click/select everything from the beginning all over again.

Don’t Work

2024-11-17

Can’t connect to Wi-Fi Network on Washer Dryer with iPhone 11 Pro and iOS 13

NFC support with iOS 13?

2024-11-17

Now that the iPhone supports NFC tags with iOS 13, are there any plans to support the SmatToucb functions on iPhone?

Aidan
2022-11-22

Candy simply-fi app is trash. Can’t even get phone to link. Absolute POS

Ljubo
2021-12-12

Dear Simply Fi, Hundred times I try to register my CSO C8TE-S without succes becouse the App does not recognise serial number. Ljubo

Jeroen Tuinstra
2021-08-10

The app doesn't work with the dishwasher (CDIN 2D360PBR) - after initial setup it is online for a few seconds, maybe a minute and from then on the machine is offline. In the overview of your "home" it says constantly: searching for appliance. When you click on the dishwasher it simply says offline. I can see the dishwasher registering with my router and getting an IP address, I can even ping the IP address - yet the app claims it is offline. On the machine it says "Remote Control" in the display and the bar under the WiFi icon is on. So basically their app doesn't work.

Lee Currey
2021-05-02

Doesn’t work with my iPhone XS it just gives me a manual page or tips and hints also how do u turn the WiFi on my dishwasher

António Antunes
2021-04-28

Only managed to use the app one first time, after that it says the washing machine is offline. I have an iPhone.



Is Candy simply Fi Safe? 🤗🙏


Yes. Candy simply-Fi is very safe to use. This is based on our NLP (Natural language processing) analysis of over 176 User Reviews sourced from the Appstore and the appstore cumulative rating of 2.3/5 . Justuseapp Safety Score for Candy simply Fi Is 52.0/100.


Is Candy simply Fi Legit? 💯


Yes. Candy simply-Fi is a totally legit app. This conclusion was arrived at by running over 176 Candy simply-Fi User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Candy simply Fi Is 71.1/100..


Is Candy simply-Fi not working? 🚨


Candy simply-Fi works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



How was your experience with Candy simply-Fi? Post a Review




Features

- Communication with Candy appliances

- Increased functionality of appliances

- Compatible with Candy Wi-Fi connected technology (Smart Fi+, Smart Fi, and Smart Touch) and a compatible device

- Manages a range of appliances, including washing machines, washer-dryers, tumble dryers, dishwashers, refrigerators, ovens, hobs, and hoods

- Demo mode to explore app functionality

- Access to additional contents, quick links with assistance and manuals for Smart Touch products

- Available in Italian and English

- Customer support available through local Candy Customer Service or email [email protected] with problem details, product serial number, model of smartphone/tablet, app version, and operating system version of smartphone/tablet.

  Customer Service/Support
Developer:
Candy Hoover Group Srl


Website: