Pathward app not working? crashes or has problems?

Pathward Status

Published by MetaBank on 2023-08-30

Why should your ability to manage your accounts end once the bank closes for the
day? Pay bills, transfer funds, make loan payments and review transactions
during evening hours and into your weekend. MetaBank’s mobile banking is your
bank when you need it.

I have a problem with Pathward

Are you having issues? Select the issue you are having below and provide feedback to Pathward.

User reports:
No current problems

User reports 0

problems reported in the last 24 hours

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Most reported problems

Reported Issues: 2 Comments

By Vincent Kelly 1 year ago

I having problems checking on my account

By Eva gomez 1 year ago

Card is not working

Common dislikes about Pathward app

- Issues with internet connection

- Requiring two government papers to collect money

- Account resetting multiple times

- Pulling money out of wrong account

- Not financing for shoes

Have a Problem with Pathward Mobile Banking? Report Issue

Common Pathward Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Pathward app on iOS and Android devices. Solve all Pathward app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Pathward iPhone Issues and Solutions

Pathward iOS app crashes, not working, errors
Pathward iOS app network issues
Pathward on iOS has black/white screen

Pathward Android App Issues and Solutions

Pathward has errors/crashing/not working
Pathward server network connectivity issues
Pathward has black screen

Pathward iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Pathward app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Pathward app crashes or not working on Iphone (iOS):

Close and restart the Pathward app on iPhone
Update Pathward app to the Latest Version for iOS
Uninstall and reinstall Pathward iPhone app
Update your iPhone to the latest iOS version

Fix Pathward on iPhone unable to connect to server/internet connection issues::

To resolve Pathward network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Pathward black/white screen (blank screen) on iPhone:

Follow the Pathward iOS app troubleshooting guide Here →

Pathward Android App Issues and Solutions

Fix Pathward not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Pathward app issues:

Force Stop the Pathward App
1. On android, goto "Settings" » click Pathward app. » click "Force Stop".

Update Pathward to the latest version on PlayStore

Clear Pathward App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Pathward app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Pathward.

Fix Pathward unable to contact server/ Pathward internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Pathward » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Pathward » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Pathward on android.

Solve Pathward black/white screens issue on Android:

Follow the Pathward android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at MetaBank, developers of Pathward.

Verified email

Contact e-Mail: [email protected]

25% Contact Match

Developer: MetaBank

E-Mail: [email protected]

Website: Visit Pathward Website

About this app

If you are not a customer please contact us at ibank@metabank. com or call us at 1. 866. 559. * Every mobile service carrier has a different rate plan for text messaging and data services access. MetaBank Mobile Banking is available to all MetaBank personal banking clients who are enrolled in Online Banking. You may also have different fees for text messaging and data services access. MetaBank’s mobile banking is your bank when you need it. Pay bills, transfer funds, make loan payments and review transactions during evening hours and into your weekend. You may be charged per use or pay a flat rate for unlimited usage each month. Why should your ability to manage your accounts end once the bank closes for the day? Please contact your mobile carrier directly if you aren’t sure what fees you will be charged for using our mobile banking and text messaging services.