Nut app not working? crashes or has problems?

Nut Status

Published by Beijing Zizai Technology Co.,Ltd. on 2023-07-07

Introduction: The Nut app works together with the Nut smart tracker. Bind Nut
smart tracker with your important items, if you cannot find the items, you can
make the Nut smart tracker beep, then find it.

I have a problem with Nut

Are you having issues? Select the issue you are having below and provide feedback to Nut.

User reports:
No current problems

User reports 0

problems reported in the last 24 hours

24 hour clock

Most reported problems

Reported Issues: 1 Comments

By Wendy P 1 year ago

My devices keep disappearing from app. I have to add them all over again. This is the 3rd time it has happened since I purchased them 4 months ago.

Common dislikes about Nut app

- Not recommended for over zealous dogs

- Unwanted alerts

- High pitched ding

- Can't close the App on iPhone

- Glitchy

Have a Problem with Nut - Smart Tracker? Report Issue

Common Nut Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Nut app on iOS and Android devices. Solve all Nut app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Nut iPhone Issues and Solutions

Nut iOS app crashes, not working, errors
Nut iOS app network issues
Nut on iOS has black/white screen

Nut Android App Issues and Solutions

Nut has errors/crashing/not working
Nut server network connectivity issues
Nut has black screen

Nut iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Nut app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Nut app crashes or not working on Iphone (iOS):

Close and restart the Nut app on iPhone
Update Nut app to the Latest Version for iOS
Uninstall and reinstall Nut iPhone app
Update your iPhone to the latest iOS version

Fix Nut on iPhone unable to connect to server/internet connection issues::

To resolve Nut network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Nut black/white screen (blank screen) on iPhone:

Follow the Nut iOS app troubleshooting guide Here →

Nut Android App Issues and Solutions

Fix Nut not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Nut app issues:

Force Stop the Nut App
1. On android, goto "Settings" » click Nut app. » click "Force Stop".

Update Nut to the latest version on PlayStore

Clear Nut App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Nut app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Nut.

Fix Nut unable to contact server/ Nut internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Nut » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Nut » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Nut on android.

Solve Nut black/white screens issue on Android:

Follow the Nut android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Beijing Zizai Technology Co.,Ltd., developers of Nut.

100% Contact Match

Developer: Beijing Zizai Technology Co.,Ltd.

E-Mail: [email protected]

Website: Visit Nut Website

About this app

If your phone or items cannot be found, you can use the this app smart tracker to call your phone, and vice versa. Bind this app smart tracker with your important items, if you cannot find the items, you can make the this app smart tracker beep, then find it. The this app app works together with the this app smart tracker. Both your phone and the tracker will alert you when they are disconnected so that neither your phone nor the important item will get lost. · One Touch Find: Call your this app tracker through one touch in the this app app. · Smart Alert: The this app app will alert you when your this app tracker gets disconnected. · Mobile Anti-lost: Your this app tracker will alert you when you leave your phone behind. · Group Sharing: Share your this app with others to find the this app tracker, which can support up to 20 accounts. · Location Record: The this app app will record the location wherever the tracker got disconnected to help you search for it. · Bind your this app tracker with your keys or wallet so that you will find them easily and never leave them behind. · Attach your this app tracker to your remote control so that you can easily find it. · Bind your this app tracker with your bags so that you will never forget them wherever you go. · Take your this app tracker with you so that you will never forget or lose your phone.