My MobiFone Status

Last Updated on 2024-01-26 by MobiFone

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Common My MobiFone Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot My MobiFone app on iOS and Android devices. Solve all My MobiFone app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

My MobiFone iPhone Issues and Solutions

My MobiFone iOS app crashes, not working, errors
My MobiFone iOS app network issues
My MobiFone on iOS has black/white screen

My MobiFone Android App Issues and Solutions

My MobiFone has errors/crashing/not working
My MobiFone server network connectivity issues
My MobiFone has black screen

My MobiFone iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever My MobiFone app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix My MobiFone app crashes or not working on Iphone (iOS):

Close and restart the My MobiFone app on iPhone
Update My MobiFone app to the Latest Version for iOS
Uninstall and reinstall My MobiFone iPhone app
Update your iPhone to the latest iOS version

Fix My MobiFone on iPhone unable to connect to server/internet connection issues::

To resolve My MobiFone network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix My MobiFone black/white screen (blank screen) on iPhone:

Follow the My MobiFone iOS app troubleshooting guide Here →

My MobiFone Android App Issues and Solutions

Fix My MobiFone not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent My MobiFone app issues:

Force Stop the My MobiFone App
1. On android, goto "Settings" » click My MobiFone app. » click "Force Stop".

Update My MobiFone to the latest version on PlayStore

Clear My MobiFone App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "My MobiFone app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch My MobiFone.

Fix My MobiFone unable to contact server/ My MobiFone internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click My MobiFone » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got My MobiFone » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch My MobiFone on android.

Solve My MobiFone black/white screens issue on Android:

Follow the My MobiFone android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at MobiFone, developers of My MobiFone.

Verified email

Contact e-Mail: [email protected]

About this app

My MobiFone là ứng dụng thông minh giúp quản lý thông tin tài khoản MobiFone tiện lợi, đăng ký gói cước, dịch vụ dễ dàng và cập nhật các chương trình khuyến mãi nhanh chóng! - Đăng nhập dễ dàng bằng OTP SMS, 3G/4G MobiFone và tài khoản mạng xã hội Facebook/Google. - Quản lý số dư tài khoản Mobifone trực quan. - Thanh toán bằng tài khoản ngân hàng nhanh chóng. - Nạp tiền dễ dàng bằng cách quét mã QR trên thẻ cào MobiFone. - Quản lý nhiều số điện thoại trên một ứng dụng. - An toàn & bảo mật với tính năng xác thực bằng vân tay/khuôn mặt khi tra cước hoặc thanh toán trực tuyến. Nếu gặp khó khăn trong quá trình cài đặt hay sử dụng ứng dụng, quý khách vui lòng liên hệ đường dây nóng 18001090 hoặc email về app_mymobifone@mobifone.