My MobiFone Reviews

Mobifone appears to intend to collect money without providing service through MyMobiFone. I send money, I get a text message saying my account balance has changed, and then in 2 minutes to an hour I get another text message saying my account balance has gone to zero. It happens again and again, even though I have hardly used the phone.

You’d think MyMobiFone would show me what’s going on. You’d think it would show me a record of data used, or fees charged. But it shows me nothing. Just that I paid 600,000 VND today, and my current balance is 0 VND.

I couldn’t find the setting of changing language.

I rate it 1 star for 1 reason. Turn off notifications and they turn it back on. They harass you with notifications all day and SMS all day. If you block them or one of their companies they have sold your number to, it will automatically unblock. I have written to Apple about this to see if it’s against their app policy or their messaging policy.

The chatbot Beta is only in Vietnamese and when I called customer service, there is only a Vietnamese option. Also, for some reason it is not accepting my debit card, and when I try to log on via a web browser instead of MyMobiFone , the site says my number isn’t registered.

I guess the main purpose of MyMobiFone is for Online Payment? App is full of errors, bugs
1. App unable to make payment or payment by bank card.
2. Unable to clearly reflect monthly/history payment.
3. Whenever you have a problem with your sim card, MyMobiFone doesn’t show any problem status of your service.

So you go back to the traditional method of calling Mobifone Service, and i really do not know what purpose MyMobiFone is serving for Mobifone?…

Good

Mobifone customer support is useless, not helpful, the super app is a super failure that does what?

Looks like a uni student puked on my phone screen instead of a well designed app that takes into consideration what a customer may need. This isn’t the first time. Remember MobiNext?

Mobifone is not recommended.

Customers deserve better and there are more customer centric companies in Vietnam like Vinaphone.

Delete MyMobiFone and delete Mobifone.

Fast, easy to use and friendly GUI.

This is not the first time MyMobiFone crash after update. Look like they didn’t test carefully when release new version.

This application is usually error at night. It happens almost everyday.

We couldn't login and use the service.

Please fix app crashed after updating to the latest version.

Keep attempting to input the OTP for my number but it just stays on the same page and does nothing

Cannot open app on iphone 6 after updated

Ap is useless for travelers speaking English. Web site allows switching but the text never changes. Frustrating.

Excellent work

My iphone 6s plus crash

My wife 7plus crash

Ios 13.3

Very good now!

Very convinient!!!

App dùng rất tốt!

App very good

Can't use esim function

App dùng tốt. Highly recommend!