myAudi app not working? crashes or has problems?

myAudi Status

Published by on 2023-12-11

The myAudi app (1) helps connect your Audi with your daily routine and can bring
more driving comfort into your life through innovative functions and
services. With an active Audi connect (2) trial or subscription on eligible
vehicles, you can access your vehicle's real-time information, and help keep
abreast of your vehicle’s status (3), fuel level, estimated driving range, and
lots more.


I have a problem with myAudi

Are you having issues? Select the issue you are having below and provide feedback to myAudi.


problems reported in the last 24 hours

24 hour clock

Most reported problems

Not working
47.7%

Something else
38.4%

Connection
29.1%

Login
20.9%


Reported Issues: 33 Comments

By Howard Eddy   3 months ago


In the MyAudi app under electrify America under energy usage my usage appears over and over again no stop. It does not include any data since Jan 7

By Denise Olson   8 months ago


Brand new Q8 eTron. When using the app, Electrify America, Start Charger, I get the following error message: Network Error: The operation couldn't be completed. (NSURLErrorDomain error-1202.). Error: R:1CF9V-E:WEBFVM.1.NSURL.-1202(230817213651) Can someone help with this?

By Colin   11 months ago


Since version 4.17 was installed app reports all windows and tailgate open when two days before update everything was fine.

By David Higham   11 months ago


Not receiving email on iPhone. Closing myAudi app email then ok

By Daniel   11 months ago


App is not connecting to the car Error: E:CV.PA.5 (230510135713)

By Liliana   1 year ago


Hi there. My app doesn't start climate control remotely anymore. It started a few months ago. And before that Bluetooth CarPlay quit working

By graeme dorward   1 year ago


Not working well today , vehicle cant be found , connection error.This is always happening

By Romi Patel   1 year ago


Hello, I recently got my Audi Q3 in Germany and installed the myaudi app in my mobile. Unfortunately there is no option to change the language to English. Any help/guidance?

By Ronald F Panning   1 year ago


MyAudi App -- Warnings and information has Error Code E.BFF.4103 (2302131100)

By John   1 year ago


2019 Audi A5. MyAudi app not retrieving auto status Error:E:CV PA.S (230205185812)

By HSolari   1 year ago


The lock/unlock feature does not work on My Audi app…yet everything else in the app does. I get a “vehicle can not be found error msg” Yet it shows where it is when you click on map. Audi “No-Care” is totally useless w it’s trouble shooting. I am ready to eat a loss and do what i should have i. the first place, but a Lexus.

By Olle   1 year ago


Vehicle status could not be retrieved Vehicle Communication error Error: e.PA.VCF.3 (2301020611)

By James O'Keeffe   1 year ago


Vehicle Communication error E:CV:PA.5 (221230181441) Vehicle status could not be retrieved. Please can you fix.

By Ken Lykken   1 year ago


My Audi app won’t allow me to enter a timer so that I can charge using the timer mode.

By Jade Forrester   1 year ago


Updated the app to 4.13.0 and it won't let me schedule charging my car or increase it to 100% as I have a long haul drive today.

By Steve White   1 year ago


Open app and get loading error. Vehicle status says never updated and no data shows for mileage, gas level etc. Message says loading error-unable to load connect services for vehicle.

By Utpalendu Bose   1 year ago


Since 6 days I have been getting the message on trying to update: Vehicle status could not be retrieved Vehicle communication error Error: E:CV.PA.S (221123115745)

By Pinks   1 year ago


I have a problem since 6 days - I am getting the message _ Your vehicle status could not be retrieved vehicle communication error Error E:CV.PA.5 (221123115745)

By Jeff block   1 year ago


Error connecting, App not working, persistent problem for 12 months plus. Utter garbage and of similar quality to the state of their new cars too. Next car definitely won’t be an Audi.

By Tan Le   1 year ago


Nov 11 2022, no connection with MyAudi, server error from 8:00am to now around 12:00 MST. Can not even log in …. Not sure how to fix it or may be just way for Audi server back up

By alexia   1 year ago


will not connect to the car for stats. It was working yesterday but not today

By Trina Kneeland   1 year ago


There is something seriously wrong with your website. I purchased my car brand new in 2021, the app and website haven't functioned properly since day one. It's a Bermuda Triangle. I'm baffled as to why Audi seems unconcerned about rectifying this.

By Neville Connolly   1 year ago


Constantly App telling me doors, windows open and vehcle not park safe after checking these are false!

By David Soltesz   1 year ago


Hi. After app updating this summer (don't remember which version was) my car lost myaudi 8 digit pin on app and not connecting to my car. (Audi A5 2012) Map is already updated last year (2021 version) but the app still no have access to car. AudiConnect is working well.

By Martha Watson   1 year ago


I hate this app and whatever MMI is. The Q5 I bought in June has never connected; the dealer I purchased from is unhelpful and I’m going to get rid of the Asap. It’s not nearly as user friendly as my former BMW

By Wim Derksen   1 year ago


For 5 months now I cannot send addresses from my iPad/iPhone to my Audi gps. When in my car and calling up addresses a message reads “ you have no addresses in memory “ Not true. It has always worked before.

By A G   1 year ago


Stopped working 5 days ago after 4.10 update. Error E.PA.VCF.3

By Mazen   1 year ago


I am trying to do the identity verification of myAudi a00, setting it up for first tine. It jeeps on giving me error and tells me “email verification failed: freemail

By Ray Aspinall   1 year ago


App not working after 4.10 update.

By K.M. van Rij   1 year ago


MyAudi app cannot connect to Audi-server anymore, to retrieve updated car-status, mileage and security, etc.

By Hubert Smith   1 year ago


App on phone stopped working after update

By Mike Nettro   1 year ago


App on phone stopped working ( MyAudi app) It’s been working. Says no info available 2019 G5 Audi

By Jacqueline Piller   2 years ago


App hangs on the marketing consent screen


Common dislikes about myAudi app

- Works only sporadically

- No remote start

- Cannot track status on the My Audi app

- Cannot choose Apple car play and use WiFi

- News and weather are bad

- Design, usability, and customer centricity are not up to par with competitors



Have a Problem with myAudi? Report Issue

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Common myAudi Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot myAudi app on iOS and Android devices. Solve all myAudi app problems, errors, connection issues, installation problems and crashes.


Table of Contents:

  1. myAudi iPhone Issues and Solutions

  2. myAudi Android App Issues and Solutions

   



  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Audi, developers of myAudi.


Verified email  

Contact e-Mail: [email protected]


100% Contact Match

Developer: Audi

E-Mail: [email protected]

Website: Visit myAudi Website



About this app

Audi connect services and features are optional, provided with the support of authorized affiliated and third party service providers, and may require additional subscriptions with separate terms and conditions.  Connect services are subject to technologies remaining commercially available, such services are not guaranteed, and may not be available after 2021 for equipped MY17-20 vehicles. (3) Refer to your vehicle’s warning and indicator lights for the most current diagnostic information.  Even climate control, as well as locking and unlocking your vehicle doors, can be operated via myAudi . (Depending on the model and the equipment packages of your Audi, availability of features and services may vary.  With an active Audi connect (2) trial or subscription on eligible vehicles, you can access your vehicle's real-time information, and help keep abreast of your vehicle’s status (3), fuel level, estimated driving range, and lots more.  Always consult owner’s manual for maintenance guidelines. (4) Remote Lock/Unlock not available on vehicles with a removable SIM card and Audi A3 models. (5) Message and data rates apply.  The this app app (1) helps connect your Audi with your daily routine and can bring more driving comfort into your life through innovative functions and services.  The availability of services may vary, depending on the model and equipment of your Audi.  Google Earth features will not be available after December 2020 for Model Year 2018 & prior vehicles.  We recommend a flat-rate high-speed data package to use our services – the applicable costs depend on your contract with the network operator.  Certain services collect location information, see Terms of Service for information about how to disable and for other details.  You must register on this app to use the Audi connect services.  Certain services require the completion of a key user contract for full access.  Audi connect should only be used when it is safe and appropriate.  Running GPS continuously in the background can reduce the battery life. (2) Always pay careful attention to the road, and do not drive while distracted.  Some functions depend on third-party providers and may not be available without restrictions at all times or in every country.  Please also note any data volume restrictions imposed by your mobile service provider. 



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