HGS Status

Last Updated on 2025-01-08 by Ptt A.Ş.

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⚠️ Most reported problems ⚠️

Not working

47.6%

Screen

19.0%

Connection

14.3%

Account

9.5%

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Common HGS Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve HGS network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Clear HGS App Cache and Data:
1. On android, goto Settings » Apps » HGS » Storage » click [Clear Data] option. This clears both data and cache.
2. restart HGS.

On android, goto Settings » Apps or Manage Apps tab.
Click HGS » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto HGS » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch HGS

E-Mail: destek@epttavm.com

Website: 🌍 Visit HGS Website

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Developer: Ptt A.Ş.

Apr 30, 2025, 12:05 PM
a user from Gunzenhausen, Germany reported problems with HGS : Login
Apr 18, 2025, 07:15 PM
a user from Sofia, Bulgaria reported problems with HGS : Not working
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