Fastned app not working? crashes or has problems?

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Last Updated on 2024-11-19 by Fastned

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Common Fastned Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Fastned app on iOS and Android devices. Solve all Fastned app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Fastned iPhone Issues and Solutions

Fastned iOS app crashes, not working, errors
Fastned iOS app network issues
Fastned on iOS has black/white screen

Fastned Android App Issues and Solutions

Fastned has errors/crashing/not working
Fastned server network connectivity issues
Fastned has black screen

Fastned iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Fastned app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Fastned app crashes or not working on Iphone (iOS):

Close and restart the Fastned app on iPhone
Update Fastned app to the Latest Version for iOS
Uninstall and reinstall Fastned iPhone app
Update your iPhone to the latest iOS version

Fix Fastned on iPhone unable to connect to server/internet connection issues::

To resolve Fastned network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Fastned black/white screen (blank screen) on iPhone:

Follow the Fastned iOS app troubleshooting guide Here →

Fastned Android App Issues and Solutions

Fix Fastned not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Fastned app issues:

Force Stop the Fastned App
1. On android, goto "Settings" » click Fastned app. » click "Force Stop".

Update Fastned to the latest version on PlayStore

Clear Fastned App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Fastned app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Fastned.

Fix Fastned unable to contact server/ Fastned internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Fastned » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Fastned » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Fastned on android.

Solve Fastned black/white screens issue on Android:

Follow the Fastned android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Fastned, developers of Fastned.

About this app

this app is building a European network of fast charging stations at which electric vehicles can fast charge with energy from wind & sun. - Activate autocharge. With autocharge you can charge without an app or card. Just plugin and your session will start automatically!