CLEAR app not working? crashes or has problems?

CLEAR Status

Published by on 2022-09-08

With CLEAR, all you need is YOU to open up a world of frictionless experiences.
Move faster, safer, and easier through airports, stadiums, offices, and beyond.


I have a problem with CLEAR

Are you having issues? Select the issue you are having below and provide feedback to CLEAR.


problems reported in the last 24 hours

24 hour clock

Most reported problems

Something else
328.6%

Not working
57.1%

Connection
28.6%

Crashes
14.3%



Reported Issues: 23 Comments

By Dr Iain Jennings
Nov 19 2022

Since purchasing your upgrade to use clear on my iPhone SE it is not displaying what I’m typing when naking new entries. What was a really useful app is now very annoying. Do you have a fix please ?



By William Bass
Nov 18 2022

I think that the recent iPhone update has affected my Clear app.
When creating a new line item and start to type, the line shifts to the left and I cannot see what I type.
Then when I select “done”, the app closes. When I reopen, at least I can see what I typed…
Help!
Bill Bass
[email protected]
678-234-3533



By Thabo Nel
Nov 12 2022

"When you type the line shifts to the left and you can’t see anything. Then crashes. Impossible to input a quick item on the fly." I copied it from above, Has there been a fix for this?



By Dave
Nov 06 2022

Same as the above. I tried to type a title for my list and the app crashed. I can’t use it until these issues are fixed.



By Vic
Nov 03 2022

Yep same as all above. So annoying



By DarrenB
Nov 03 2022

List item moves off screen to left when you start typing. Pops back in to place when you click 'done'.



By Chris Estrada
Oct 25 2022

When you type the line shifts to the left and you can’t see anything. Then crashes. Impossible to input a quick item on the fly.



By Christie Nordhielm
Oct 24 2022

Same as above. Shifts left when typing then crashes



By Jane
Oct 20 2022

I use this app several times a day, recently when I type, I can’t see what I’m typing, until I’m done. Super frustrating. I already tried deleting the app and restoring it, but it still has the glitch. Please help or fix asap.





By Kristina Callahan
Oct 18 2022

Clear app will not let me take a selfie for vaccination/event. It says "oops, something went wrong Please try again later." I have uninstalled and reinstalled the app and the "help chat" was not helpful. iPhone.



By Monique van Oostrum
Oct 17 2022

When you type the line shifts to the left and you can’t see anything. Please fix this



By Rich
Oct 13 2022

When I type, I can't see what I'm typing, the line shifts to the left.



By gail
Oct 13 2022

When I type, I can't see what I'm typing, the line shifts to the left.



By Jasmine Huntington
Oct 04 2022

The app is crashing every time it is being used. Also when you start typing the whole line disappears. This app needs to be fixed please!!



By Carla Rich
Sep 20 2022

When you type the line shifts to the left and you can’t see anything. Please fix this



By Carla Rich
Sep 20 2022

When you type the line shifts to the left and you can’t see anything. Please fix this



By Yoshitaka Takahashi
Sep 20 2022

When I start to type, the area where words are supposed to be shifts to the far left of the screen. And I cannot see what I was writing.



By Katrina Barrios
Sep 19 2022

Need to retake my photo and I get an oops something went wrong please try again error



By Maryellen Lennon
Aug 23 2022

Vaccine information and photo no longer available





By Matthew Lata
Jul 12 2022

APP is installed, reinstalled, phone restarted, cache cleared, etc.

Just get a white screen with the purple logo.

Phone is a Samsung Galaxy 3 android



By Don Sievert
Jun 19 2022

I want to use the home to gate app but it always says there is no flight leaving near me. Leaving on southwest flight 568.



By Fran Jackler
Jun 11 2022

I want to use Clear for SF Symphony but any press in app closes the app so cannot set up for use on Sunday



By Annie
Apr 15 2022

I put in my number but the code didnt send i have try multiple





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Common CLEAR Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot CLEAR app on iOS and Android devices. Solve all CLEAR app problems, errors, connection issues, installation problems and crashes.


Table of Contents:

  1. CLEAR iPhone Issues and Solutions

  2. CLEAR Android App Issues and Solutions

   



  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Alclear, LLC, developers of CLEAR.


100% Contact Match

Developer: Alclear LLC

E-Mail: [email protected]

Website: Visit CLEAR Website



About this app

Easily upload proof of vaccination, negative COVID-19 tests, SMART QR record, or fill out a quick health survey to meet a venue’s requirements and enter seamlessly.  iOS 15 users can add HealthKit Verified Health Records to create their digital vaccine card.  this app Health Pass provides a seamless way to complete health screenings for offices, stadiums, concerts, and more.  Move seamlessly through airport security, using just your eyes, at 40+ airports nationwide.  Find the locations that have this app Plus listed in CLEAR and spend less time at the airport and more time where it matters.  Create a digital vaccine card to carry and use wherever you choose.  Move faster, safer, and easier through airports, stadiums, offices, and beyond.  Use the Home to Gate feature to know exactly when to leave for the airport.  Follow @this app on Twitter and Instagram for exciting updates, news, and more.  Please note that the this app service is currently available only in the United States, Canada, and Mexico.  With this app, all you need is YOU to open up a world of frictionless experiences.  Now you can select how early you’d like to arrive at your gate.  Download today and enroll in this app with a government-issued ID.  The this app app makes you unstoppable. 



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