Bose SoundTouch app not working? crashes or has problems?

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22 User reports:
App has problems
 User reports 22

⚠️ Most reported problems ⚠️
Not working
48.3%

Something else
24.1%

Login
17.2%

Account
6.9%

Problems reported in the last 24 hours

24 hour clock ⏰

Summary of Bose SoundTouch Problems 🔥

- Unhelpful store employees

- App has to be installed and reinstalled each time you use the wireless networking option

- Signal drops every 3-4 months for pockets of about 20 seconds at a time

📋 7 Reported Issues:

D
David Dominici 2023-11-01

Hi, the Soundtouch iPad app has been popping up this message for two weeks, Bose website is useless, no forum which would be useful for feeding back such things. There was a problem checking for the update (4004 / 0). How can I fix it?

M
Mark S 2023-09-20

The Soundtouch PC app has been popping up this message for a month or two, Bose website is useless, no forum which would be useful for feeding back such things. HMM... There was a problem checking for the update. (4004 / 0)

M
Michel Kuhn 2023-08-11

Both of my speakers SoundTouch 30 and SoundTouch 10, are connected to to my wifi (I get a solid white wifi light); however, when I open the App (Windows, iPhone or iPad) it searches for the speakers and since its unable to find them, I go through the entire connection process and at the final step, naming the speaker, I get a message, unable to connect to your speaker(s). Thank you

P
Peter G Mayer 2023-07-05

Sound Touch system gives update code 4004 / 429 every time I use the system. What is the issue? Thx

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P
Paul Kraus 2022-12-13

soundtouch20 works fine except it can't connect to Soundtouch app on Iphone12. Every time I try to connect The Bose network in my settings it disconnects from the WiFi and says no internet connection but my internet is just fine and works on the speaker

D
Dennis Carel 2022-10-16

SoundTouch app will not update on my iPhone 11 or my iPad. I get a message “There was a problem checking for the update” (4004 / 493). Both my devices are running current os software.

E
Eric 2022-07-23

Hi! I have a brand new audio Soundtouch speaker, the application of Spotify is working well. But the soundtouch app is a pain, the application does not recognize my device. Maybe is the firewall problem, i am using windows 10. I do know soundtouch app is a old program, i wonder how i could settle this situation, thanks for advice.

Showing 1-7 of 7 reported issues:

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Common Bose SoundTouch Problems & Solutions. Troubleshooting Guide

Table of Contents:

  1. Bose SoundTouch iPhone Issues and Solutions

  2. Bose SoundTouch Android App Issues and Solutions


  Contact Support

Verified email ✔✔

E-Mail: BoseAppSupport@Bose.com

Website: 🌍 Visit Bose SoundTouch Website

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Developer: Bose Corporation




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