Bose SoundTouch app not working? crashes or has problems?

Bose SoundTouch Status


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⚠️ Most reported problems ⚠️

Not working
57.1%

Login
20.4%

Something else
14.3%

Account
4.1%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of Bose SoundTouch Problems 😠👌🔥

- Unhelpful store employees

- App has to be installed and reinstalled each time you use the wireless networking option

- Signal drops every 3-4 months for pockets of about 20 seconds at a time

  7 Reported Issues: 😵🆘🛟🚨📢

David Dominici
2023-11-01

Hi, the Soundtouch iPad app has been popping up this message for two weeks, Bose website is useless, no forum which would be useful for feeding back such things. There was a problem checking for the update (4004 / 0). How can I fix it?

Mark S
2023-09-20

The Soundtouch PC app has been popping up this message for a month or two, Bose website is useless, no forum which would be useful for feeding back such things. HMM... There was a problem checking for the update. (4004 / 0)

Michel Kuhn
2023-08-11

Both of my speakers SoundTouch 30 and SoundTouch 10, are connected to to my wifi (I get a solid white wifi light); however, when I open the App (Windows, iPhone or iPad) it searches for the speakers and since its unable to find them, I go through the entire connection process and at the final step, naming the speaker, I get a message, unable to connect to your speaker(s). Thank you

Peter G Mayer
2023-07-05

Sound Touch system gives update code 4004 / 429 every time I use the system. What is the issue? Thx

Paul Kraus
2022-12-13

soundtouch20 works fine except it can't connect to Soundtouch app on Iphone12. Every time I try to connect The Bose network in my settings it disconnects from the WiFi and says no internet connection but my internet is just fine and works on the speaker

Dennis Carel
2022-10-16

SoundTouch app will not update on my iPhone 11 or my iPad. I get a message “There was a problem checking for the update” (4004 / 493). Both my devices are running current os software.

Eric
2022-07-23

Hi! I have a brand new audio Soundtouch speaker, the application of Spotify is working well. But the soundtouch app is a pain, the application does not recognize my device. Maybe is the firewall problem, i am using windows 10. I do know soundtouch app is a old program, i wonder how i could settle this situation, thanks for advice.

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About this app

It’s faster than ever to browse and play the music you love from Spotify®, Pandora®, Amazon Music, TuneIn, SiriusXM, iHeartRadio™, Deezer and more, all from within the new SoundTouch® app.  SoundTouch® is a family of wireless speakers for your home that play the same music throughout, or different music in different rooms.  Experience your favorite music from one or many SoundTouch® speakers, with the SoundTouch® app.  Play the same music throughout your home with “Play Everywhere,” or listen to different music in different areas, it’s up to you.  Personalize your home with “living” presets like Spotify’s “Discover Weekly” or Pandora’s “Thumbprint Radio. ” Always have a fresh list of favorites a touch away, without having to even find your phone.  Connect your laptop or NAS drive to have access to your stored music libraries.  Check out tastemaker-curated playlists, live sports, concerts, 24/7 news coverage and great podcasts in every genre.  Effortlessly stream more than 100,000 radio stations from around the world with TuneIn.  Have a library of your favorite albums and artists?  The SoundTouch® app lets you control one or multiple SoundTouch® speakers in your home, from any room.