Bose SoundTouch Status
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6 Problems reported in the last 24 hours
Summary of Bose SoundTouch Problems 🔥
- Unhelpful store employees
- App has to be installed and reinstalled each time you use the wireless networking option
- Signal drops every 3-4 months for pockets of about 20 seconds at a time
📋 7 Reported Issues:
Hi, the Soundtouch iPad app has been popping up this message for two weeks, Bose website is useless, no forum which would be useful for feeding back such things. There was a problem checking for the update (4004 / 0). How can I fix it?
The Soundtouch PC app has been popping up this message for a month or two, Bose website is useless, no forum which would be useful for feeding back such things. HMM... There was a problem checking for the update. (4004 / 0)
Both of my speakers SoundTouch 30 and SoundTouch 10, are connected to to my wifi (I get a solid white wifi light); however, when I open the App (Windows, iPhone or iPad) it searches for the speakers and since its unable to find them, I go through the entire connection process and at the final step, naming the speaker, I get a message, unable to connect to your speaker(s). Thank you
Sound Touch system gives update code 4004 / 429 every time I use the system. What is the issue? Thx
soundtouch20 works fine except it can't connect to Soundtouch app on Iphone12. Every time I try to connect The Bose network in my settings it disconnects from the WiFi and says no internet connection but my internet is just fine and works on the speaker
SoundTouch app will not update on my iPhone 11 or my iPad. I get a message “There was a problem checking for the update” (4004 / 493). Both my devices are running current os software.
Hi! I have a brand new audio Soundtouch speaker, the application of Spotify is working well. But the soundtouch app is a pain, the application does not recognize my device. Maybe is the firewall problem, i am using windows 10. I do know soundtouch app is a old program, i wonder how i could settle this situation, thanks for advice.
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Common Bose SoundTouch Problems & Solutions. Troubleshooting Guide
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Developer: Bose Corporation
‼️ Outages Happening Right Now
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May 06, 2026, 06:23 PMa Windows user from Pully, Switzerland reported problems with Bose SoundTouch : Login
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Feb 03, 2026, 04:27 PM
a Windows user from Lemgo, Germany reported problems with Bose SoundTouch : Not working
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Jan 24, 2026, 02:15 PM
a AndroidOS user from Saint-Loubès, France reported problems with Bose SoundTouch : Not working
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