Bose SoundTouch Reviews

Bose SoundTouch Reviews

Published by on 2021-06-21

Experience your favorite music from one or many SoundTouch® speakers, with the
SoundTouch® app. SoundTouch® is a family of wireless speakers for your home
that play the same music throughout, or different music in different
rooms. SPEED TO MUSIC It’s faster than ever to browse and play...

Table of Contents:
1. Reviews
2. Is it Safe?
3. Is it Legit?
4. App not working?
5. Report Issue

Bose SoundTouch Reviews

  • By

    Solved all of our problems!!

    Our problem were: trying to figure out a way to stream music in multiple rooms and have surround sound for the TV. We purchased a Bose Wave SoundTouch and a Bose SoundTouch 300. This got us exactly what we wanted and they communicate over our wireless network so setup was really easy and fast. Bose does not do a good job of making it clear that these two products can work together. It is clearly stated that the Bose Wave SoundTouch works in conjunction with the Bose SoundTouch 10, 20, and 30, but not clear about the SoundTouch 300 sound bar, bass and rear speakers. Even the very unhelpful store employees told us that these products would not work together. I did some research online while in the store and came to the conclusion that the employees were wrong. We took the chance and bought both and am glad we did. They work perfectly together. We can play music in one room, watch TV in the other, stream the same music in both rooms, or different music in both rooms. The system is very flexible like that. The app is easy to use and works great. Sound quality is what you would expect from a product bearing the Bose name. Very happy with the purchases.

  • By

    Happy together with Bose SoundTouch

    I am absolutely thrilled with the Bose SoundTouch system. I have been a huge supporter of Bose for many, many years. I still have the Bose 901 speakers that I sacrificed to purchase while in college and survived on peanut butter sandwiches to ensure that I could make the purchase. It was more than a purchase, it was an investment in amazing quality soundI am originally from New York City and enjoyed listening to WQXR which is the classical radio station for the New York Times via my Bose speakers. I have a grown-up with the Bose quality line of superior music products and have proudly added the SoundTouch system to my collection. This is an amazing system, I highly recommend it to everyone even my friends who have invested heavily in other products like Sonos. There is no comparison. I will remain a faithful Bose audiophile and look forward to adding additional sound touch speakers to our home to expand this footprint. Thank you for this wonderful, wonderful product that has made my husband and I for both engineers extremely happy.

  • By

    Speaker good... software is SOOO frustrating

    Speaker sound quality great. The software and daily use of this renders it absolutely useless. The app and firmware have to constantly be updated to work as advertised. It seams like every other time I try to connect to my speaker in the living room. It does not work. I have stop what I’m doing and spend what feels like 30 mins screwing with it to get it to work. I have to go through every speaker and app. Half the time I have to call a buddy over and use his time to get it working. Also, It’s another email password you have to remember. Which is a pain for friends that only come over once every 6 months and want to play their play list. I wish I had not bought this stuff. Just want to go back to plugging a wire in. At least that works every time without fail. I don’t like leaving negative reviews. But I bought this to have something cool to present every 2 or 3 months to show off and enjoy... without fail, this has disappointed me and disappointment is what comes to mind every time I see the word BOSE now... If this is the same system all WiFi speakers have... Stay away from them. Save your $ and quality speakers that don’t have the WiFi feature. It’s and expensive lesson to learn otherwise.

  • By

    Nice update. Still needs some work.

    Just updated the app. It can now send AUX to any speaker. Don't know what the big deal was. Something having to do with licensing? But no license for Bluetooth rebroadcast? The ability to rebroadcast needs more work. I love this ability...if only it were better. I have 3 SoundTouch speakers. The only one that video syncs is the one physically connected to the video source (TV AUX out). But when I try to bring up the second then 3rd speaker, it rebroadcasts, but it drops. And when the drops stop, the audio is distractinglily delayed. It does say it's a beta version so hopefully Bose reads these. I went from a Logitech squeeze box network, to sound touch and I love it. Richer sound and It's more stable. Only one wish: can you do something about the preset memory buttons? There are only six. Why not allow the ability to save individually? Meaning I have 3 radios. Each have six presets. For those of use with more than one unit, why not allow me to combine them, that gives me presets for 18 stations! Logitech allows you to do that. But not Bose? If it's an issue for some, why not make it a selective option for the user?

  • By

    Awesome possum!

    Decides to go for the gold and bought the Bose SoundTouch 300 Tv sound bar and matching Bluetooth base. We got a free SoundTouch 10 with the purchase. Didn’t really know what I was getting when I bought it. When I realized that the devices themselves attached to the WiFi and played from your favorite music service I was blown away. It’s nice when the money you spend actually pays off. Hats off to Bose. It’s great that you can play same music on any and all the speakers at the same time. I haven’t noticed any timing issues. Great for the whole house. The app work almost flawlessly. Never had any connection problems. Only thing I wish it had was support for pandora premium. BOSE, IF YOUR LISTENING, PLEASE ADD SUPPORT FOR PANDORA PREMIUM!! It would be nice to search for music and play it, not just the stations. Also if it could have a “my music” tab would be great. All in all great products and software. Bought a SoundTouch 30 for work and am going to get some additional 10s and maybe a 20 for the new house.

  • By

    Great App Needs Refining

    First the app is great; it’s come a long way, with that said the ability to search for a particular artist, album, or song when connected to your “Music Library” via your computer would be a GREAT addition. It’s annoying having to scroll from songs with the number 1 all the way to the “Ms” just to get to an album that starts with the letter M. Secondly, the app splitting songs up based on whether or not there’s a featured artist on the song is irritating. I find a album after having to manually scroll thru all albums to get to it to only then find out that only 6 of the 13 songs are displayed because the other 7 have featured artist i.e.; I select Lloyd’s album “Tru” and only 4 songs display yet if I go back to the album selection page there’s 6 additional songs by Lloyd that appear such as; Lloyd [Featuring Rick Ross] that do not show up under the actual album “Tru” simply because there’s a featured artist on the actual song therefore I have to go back and forth to play the full album. Fixing these issues would make the app a 5 for me.

  • By

    Fake reviews?

    There is no way thia app could possibly get 4.7 stars when myself and 2 others have the same problems repeated across the Internet involving Bose’ lack of technological reliability. Problems with this app and Bose products not functioning properly when networked is thoroughly documented on the Internet, if you know even basic search techniques. Basically the app has to be installed and reinstalled each time you use the wireless networking option of these surround systems. I have 3 thestre setups that sound amazing, one on each floor. Try using it to play all three in a group with the Sirius radio function within the app. IF and ONLY IF you get it to work, let it play for about 1+ hours. Every single time I do that, this app will not reconnect, and back to walking all three floors to manually shut down. Frustrating if you paid thousands for Bose systems throughout the house and there is no answer. All theatres, all phones, all routes, everything updated. No change. I regret not investing the $6k into Sonos instead of thinking that Bose might have fixed this within the year I had the system.. They are lacking in the networking department and this app is blatant proof. Get new staff, save the company. Your future depends on it.

  • By

    Constantly confounded by how poor this app is

    I love Bose, when it comes to sound quality there's no question that they're systems are some of the best around. I was so eager to get these that I sold my almost new Sonos speakers and replaced them with these. Too bad the Sonos app and speaker capability is FAR superior to Bose. These speakers have connectivity issues on an almost daily basis. I constantly have to unplug them and plug them in again for the app to 'see' the speaker and for them to be able to network together. This is annoying, more so when you've paid over $1000 for a system. Additionally, basic features like a sleep function and alarm clock would also be nice (all available with the Sonos). The connectivity issues and extremely basic app aren't befitting of the brand and over a year later I'm still waiting for basic improvements. Very disappointing.

  • By

    Not worthy of Bose

    I love my Bose radio, but this app is absolute crap. When I stream an Internet radio station through it, the signal drops every 3-4 months for pockets of about 20 seconds at a time, while the label on the radio says "loading." The problem is not my Internet connection; I know that, because for years I have streamed the same station on my laptop, and I never had to deal with interruptions. Also... when I use the notebook version of the app, it often says, for no obvious reason, that my iTunes library isn't available, and the only solution is to shut down the app, shut down iTunes, and restart both. (And even then, sometimes the situation isn't resolved until I install whatever SoundTouch update just became available -- it seems every day there is a new one, as constant nagging messages remind me). Lastly, the app does not let you stream podcasts, which is a sad limitation for this type of app. If you want to listen to a podcast, you have to download it on your notebook or PC (not your phone..), add it to an iTunes playlist, and stream it from your iTunes library (which by the way, won't refresh while the app is running). My 19-year-old nephew could have designed a better app.

  • By

    Bose SoundTouch App

    The app takes a bit of getting used to but it works very well. Selection of albums, tracks and artists are available using the search function. Transmitting the sound to various devices in different rooms is easy enough but you need strong broadband for it to work continuously. Using the system during the peak “movie viewing evening period” can be frustrating. I like too, that I can select international wi-fi radio stations and pair them with 6 buttons on the SoundTouch devices. FM radio stations can also be paired to these 6 buttons. However, the SoundTouch Wireless Link Adapter does not have presets but it does allow the addition of Bluetooth pairing to the system. The Bose Wave also has Bluetooth pairing as does 3rd generation SoundTouch speakers. All pulled together, it makes a fine multi room system when several SoundTouch units are added and synced with the app, and played in unison. Some Bose SoundTouch tv speakers can also be controlled and added with the app. Bose have made significant grades to the app from time to time.

  • By


    This is one of the most robust, well thought through and full of features app i have ever used. I can say that who so ever designed the app and chose features simply used common sense and added what ever users may need in this app. Quality of speakers add to the experience by playing music flawlessly without any delay on all speakers you choose. Ability to play same song on multiple speakers at the same time and create play groups on the fly with such an ease through app UI is marvelous. Simple and well thought through app. You will find controls exactly where they should have been. No need to tweak a lot of knobs in settings or navigate through multiple screens to achieve something. I love this app and its simplicity. It takes care of a lot of things on its own. Adding a new speaker is so simple. They simply used common sense and app turned out so great.

  • By

    I'm a Bose Fanatic !

    My home is full of Bose products. From the series 1 901,s stored in the garage to the five speaker Home Theater System. Re: Sound Touch. I have every model in my home and feel that I could make a few user comment. Model 10. I have a pair in my bedroom. I Listen to them every night and morning. I decided recently that I wanted to play my flat screen tv through them. Checking the owners manual I could find information on this setup. Called the tech line and was told that to do so I would have to separate right and left and use the aux inputs. Turns out that the 10's don't have a stereo function when in aux mode. Operating the 10's as two separate speakers the remote tries to operate both. I gave up. Mayhaps if I add Bluetooth to my my tv I could do it. 20's, 30's and Wave Clock Radio. Use them almost every day. Main System: I have it connected to my Bose home theatre system. The theater system has been tuned to the room using The provided computer balance system. Room sounds great! Here's the rub, the Sound Touch Main system favors the right channel and the home theater and the main unit offer no right / left balance. System: all of my units occasionally drop out for a few seconds. The interesting thing is that not all the systems fail at the same time. I feel I have good internet service but the dropouts are annoying. I will continue to favor Bose products.......Nothing better.

  • By

    Fantastic except...

    I can't speak enough to how happy I am with my SoundTouch 10's. Have 3 and will most likely get another. Being able to have music everywhere I go, inside and outside of my home, whether all playing the same or something different is fantastic. Unfortunately I've recently run into a disappointing problem when streaming shows. They have the capacity to combine and play in stereo, which sounds even better when playing music but when synchronized and watching a streaming show, they fall behind. A delay. Sound is fantastic but you can see mouths moving before you hear the audio. Which is...well, annoying. I sincerely hope there is a fix for this. Using just one when streaming works just fine, fortunately so I will continue to enjoy them and highly recommend this product.

  • By

    Premium speaker but app lags competition

    I agree with some of the other reviews that state this app updates a bit too frequently. I wouldn’t mind the updates if I saw some new features or improvements but that really hasn’t been the case. I also find it troubling that Bose dropped the AirPlay functionality and it is far too cumbersome to get your iTunes library working as a music source. If you get it working and decide to use a different computer’s library or, like me, reformatted your hard drive and need to start from scratch, good luck. What I’d like to see: 1 - more advanced features. Why not give us a “night mode” that automatically reduces the bass after a certain time. I can’t be the only apartment dweller that still likes listening to music past 10pm without headphones. 2 - need better support for built in apple products like AirPlay or simply playing your Apple Music library. Shouldn’t have to connect via Bluetooth to do this when every other source goes theory WiFi. 3. Equalizer - please give us something more than just bass reduction capabilities in your app. Even the built in equalizer for Apple Music would suffice with a quick way to change settings 4. Make the app experience match the premium speakers. I don’t know exactly what this entails but your app has a distinctly underwhelming feel after getting home from spending $400 for your speaker. The “experience” matters when selling premium brands and only works against you when you don’t get it right.

  • By

    Extremely unreliable

    I give this two stars only because it’s a good concept, but unless you enjoy your music turning off and on randomly and constantly having to power cycle the speakers and reset your WiFi, don’t bother with this system. Sadly if you’re reading this you’ve probably already bought the speakers. If you can still return them, do it. My husband thought for the longest time that my problems were user error but now he’s witnessed it too. Most commonly the speakers will just quit playing but sometimes they’re more creative. One speaker out of six might randomly switch to another station. A speaker may be playing but not know that it is, so you can’t adjust the volume. The most fun is when a speaker that was not playing decides to come on with whatever you were listening to last... invariably it’s Muse coming on in the nursery while the baby is napping. We’ve used this in three houses now so it’s not our internet that’s the problem. I’m about ready to toss the whole thing out the window.

A better way to Contact apps

You can now contact Bose SoundTouch customer service directly
via Email using our new site -

Contact Bose SoundTouch directly

Is Bose SoundTouch Safe?

Yes. Bose SoundTouch is very safe to use. This is based on our NLP (Natural language processing) analysis of over 105,569 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.7/5 . Justuseapp Safety Score for Bose SoundTouch Is 63.0/100.

Is Bose SoundTouch Legit?

Yes. Bose SoundTouch is a totally legit app. This conclusion was arrived at by running over 105,569 Bose SoundTouch User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Bose SoundTouch Is 63.0/100.

Is Bose SoundTouch not working?

Bose SoundTouch works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.

Have a Problem with Bose SoundTouch? Report Issue

Leave a comment:

Why should I report an Issue with Bose SoundTouch?

  1. Pulling issues faced by users like you is a good way to draw attention of Bose SoundTouch to your problem using the strength of crowds.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Bose SoundTouch customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Bose SoundTouch.

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