Bose Music Status
Published by Bose Corporation on 2023-11-07 The Bose Music app lets you easily browse and control your favorite music from
one or many Bose smart products. It works with Bose Home Speaker 500, Home
Speaker 300, Portable Smart Speaker, Bose Smart Soundbar 900, Soundbar 700,
Soundbar 500, and Smart Soundbar 300.
Are you having issues? Select the issue you are having below and provide feedback to Bose Music.
problems reported in the last 24 hours
Reported Issues: 20 Comments
By patrick ricapito 3 weeks ago
Bose Music App having issues getting my account details. cannot update or add any products at the moment. really annoying
By David Talley 3 months ago
Can't download Bose Music App to my android phone, so I can't set up my Bose Smart Speaker?
By Louis Godrie 4 months ago
Just got a pair of QC headphones. They work great but it is impossible to find them on the Bose Music app, I can however find them with the Bose connect app but that ends up redirecting me to the Bose Music app wich still doesnt work. I can connect straight to my devices through bluetooth, but through the Bose Music app it just doesn't want to find anything. All necessary authorization are set up correctly, BT + GPS are on etc.
By Linda Carlson 6 months ago
Bose music app downloads to my Moto 8 (Android 10), it connects my Bose 700 headphone, but there is no way in this app to access settings or controls. It connects only. I have uninstalled and reinstalled this app with the same result?
By Mikael Nordin 7 months ago
Bose Connect app chrashes every time. Suck.
By Maria Rogers 7 months ago
When I downloaded IOS 17 the Bose Music app won’t launch. What is going on? When will this get updated and fixed.
By Greg H Moore 7 months ago
The Bose music app will not download on my android devices to show l1pro series. Will down load to Samsung phone will same memory and blue tooth V5.0 don't understand Could us your help thanks
By vicnesvaran Dorasamy 8 months ago
I am using the apps on my iPhone which operate with IOS 16. when open the Bose music app, it automatically closed and no response after that. Event, though I uninstall and reinstall the apps and it still same error. Hope Bose team able to fix the issue as soon as possible.
By Dan lavigne 8 months ago
When your shit works you can’t beat it. But it is too high maintenance for me to ever buy another or recommend it. App is down again
By El Mago 8 months ago
2 weeks SoundTouch app not working, it doesn't matter what yo do (reinstalling, rebooting, etc, etc) at the end the app send an error message. The worst customer service ever! I'm ready to replace all my Bose boxes for a brand new ones from a more serious vendor. BTW one who don't ask me to sign in their system to listen my own music.
By Ray Ward 8 months ago
The Bose Music app has stopped working correctly. I have to sign in every time I use it. The app has been flakey for years so I am seriously considering scrapping my Bose equipment and migrate to a manufacturer that has more reliable support. There should be no reason to sign in to an account just to use Bose equipment. Very frustrating and annoying.
By Robert 11 months ago
Bought a Bose S1 Pro Speaker and downloaded Bose Music App on iPhone 14 Pro, App does not see the Speaker no matter what instructions I follow. Uninstalled/reinstalled dozens of times and nothing happens, just sits there.
By Tamar 1 year ago
Hello, I recently purchased a pair of Bose noise canceling headphones. Unfortunately I have not been able to download the Bose Music app on my android after repeated attempts, so the headphones remain unusable. It's strange, as I have not encountered this issue with any other app I have wanted to download in the past. I am excited to start using my new headphones, so thank you for whatever light you can shine on this issue!
By Kim 1 year ago
The power sync buttons are all set to on and won’t let me alter them and in the advanced CEC I’ve tried every setting because everything keeps powering off and then coming straight back on and it happens on them all. The soundbar is playing through the tv which is brand new but the soundbar won’t show up in the Viera link setting? So can’t control the volume with the tv controls.
By Lee trott 1 year ago
I am having a problem connecting my Bose 700 sound bar and sub to the wifi as it keeps on saying there is no internet connection but there is because I have other products on wifi, my Bose app was working a week ago but the app had an update and now it won’t connect to my app.
By Jason Benadum 1 year ago
I just purchased the Bose Soundbar 900 and it connects to wifi then it said there is an update the I hit ok and it stops at preparing update for hours. I don’t know what to do I have tried everything, am about to just return the headache
By Althea 1 year ago
Bose Music app has no settings icon
By peter cowie 1 year ago
how do i stop bose music app from going straight to connect a new device rather than the normal setting screen
By Stephen Pemberton 1 year ago
Latest update will no longer connect to my QC earbuds. Tried uninstalling and reinstalling to fix but still does not work. What a disappointing update for high end products. Older versions worked no problem.
By Andrew Cooper 1 year ago
I'm trying to connect a new set of QC 45 headphones to the app. The app can see the device, but keeps telling me that the connection has failed and to try again. this has been going for 24 hours now
Common dislikes about Bose Music app
- Difficult to archive the pairing process
- Cannot connect Bose QC35II to this app
- No accessibility features in the Bose apps for those who are blind or visually impaired
- Grey/frozen screen when trying to connect earbuds
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Common Bose Music Problems & Solutions. Troubleshooting Guide
Complete guide to troubleshoot Bose Music app on iOS and Android devices. Solve all Bose Music app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Bose Corporation, developers of Bose Music.
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Developer: Bose Corporation
E-Mail: [email protected]
Website: Visit Bose Music Website
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Developer: Bose Corporation
E-Mail: [email protected]
Website: Visit Bose Corporation Website
ActiveSense, Bose, Bose Headphones, Bose Home Speaker, Bose Music, Bose Portable Smart Speaker, Bose Soundbar, and QuietComfort are trademarks of Bose Corporation. BoseMusic also works with a wide variety of products for listening on-the-go, including the Bose Noise Cancelling Headphones 700, QuietComfort 45 Headphones, QuietComfort Earbuds, and QuietComfort Earbuds II, our Sport Earbuds and Sport Open Earbuds, as well as the Bose Frames Tempo, Soprano, and Tenor audio sunglasses. The Bose Music app lets you easily browse and control your favorite music from one or many Bose smart products. It’s faster than ever to browse and play the music you love from Spotify®, Pandora®, Amazon Music, SiriusXM, iHeartRadio™, TuneIn and more, all from within the Bose Music app. The Bose Music app lets you control one or multiple Bose smart products from any room. The Bose Music app makes it easy to set your favorite playlists or stations as presets. It works with Bose Home Speaker 500, Home Speaker 300, Portable Smart Speaker, Bose Smart Soundbar 900, Soundbar 700, Soundbar 500, and Smart Soundbar 300. Personalize your environment with controllable noise cancellation on our Headphones 700, QuietComfort 45 Headphones, QuietComfort Earbuds, and QuietComfort Earbuds II. QuietComfort Earbuds and QuietComfort Earbuds II feature Aware Mode with ActiveSense™ technology, which brings the sounds around you down to a more comfortable level. With Modes on QuietComfort 45 Headphones, QuietComfort Earbuds, and QuietComfort Earbuds II, you decide how much of the world to let in. Amazon, Amazon Music, Alexa and all related logos are trademarks of Amazon, Inc. or its affiliates. Choose Quiet Mode for full noise cancelling, or Aware Mode to hear your surroundings and your music at the same time. On our Headphones 700, get quick and easy access to Amazon Alexa, the Google Assistant or your phone’s native assistant, like Siri. They are part of a system of smart speakers, soundbars and headphones designed to work together for a better listening experience. Play the same music throughout your home or listen to different music in different areas—it’s up to you. Pandora, the Pandora logo and the Pandora trade dress are trademarks or registered trademarks of Pandora Media, Inc. used with permission. iHeartRadio is a registered trademark of iHeartMedia, Inc.
