Shazam app not working? crashes or has problems?

Shazam Status

Published by on 2023-07-06

Shazam will identify any song in seconds. Discover artists, lyrics, videos &
playlists, all for free.

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problems reported in the last 24 hours

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Reported Issues: 9 Comments

By Raymond Bravo   3 months ago

Shazam stopped working 5 days ago, now will not even open? have tried restarting iPhone several times and no luck.

By Paul Michaels   4 months ago

I searched for a couple of songs on my iPhone and it worked and then I tried to search for another one and suddenly app crashed. I have tried to uninstall and re-install a number of times but it keeps crashing before opening. It is working on my iWatch but not my iPhone. Any ideas?

By Bill Lambertson   9 months ago

Your Shazam app stopped working on my iphone 7+ after 2 months and 129 songs identified. I have tried deleting then re-installing the app multiple times, as well as rebooting my phone each time as well. I'm confounded. Any help will be greatly appreciated.

By Albert Hagouel   11 months ago

Gentlemen, I have the Galaxy Watch 5 (model SM-R900). Unfortunately, even though I restarted the watch several times, re-installed the app, the Shazam application starts but can’t recognize music. (version Is there a way to fix this problem? Thank you for your help Albert Hagouel

By Asasiel   1 year ago

My shazam app isn't working with my mobile data. It only works with wifi. How can I fix this please? There are a lot of songs with lovely melodies I have their recordings on my phone and I really want to identify them. Thanks in advance.

By Si   1 year ago

I just downloaded the app. I am At a Eagle concert (tribute) and the app has not recognized a single song over the past 2 hours.

By Rob Thirtle   1 year ago

I cannot play full tunes on my shazam on my samsung s22

By Toomas   1 year ago

After your latest update, i can listen only 15-22 seconds…It’s not with every song, but kinda annoying. It wasn’t so with previous versions. What’s the problem? Also is Shazam playlist now set to shuffle as a default? Not a very good option as a default. And why Shazam skips for a second when the phone screen goes down?

By Joan Walsh   1 year ago

When I tap Shazam to listen to a song it does not do anything. This problem comes up every so often. I've deleted and re-added it and it still doesn't work.

Common dislikes about Shazam app

-Takes multiple recordings to identify a song

-Recommended songs sound nothing like the one being searched for

-Can have trouble finding Spanish speaking music

Have a Problem with Shazam: Music Discovery? Report Issue

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Common Shazam Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Shazam app on iOS and Android devices. Solve all Shazam app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

  1. Shazam iPhone Issues and Solutions

  2. Shazam Android App Issues and Solutions


  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Shazam Entertainment Ltd., developers of Shazam.

100% Contact Match

Developer: Apple, Inc.

E-Mail: [email protected]

Website: Visit Shazam Website

About this app

Shazam will blow your mind... you press the this app button and boom, you got the name of the song. “So helpful in finding good and new music you truly love. “I love this app...  If you want to know the name of a song or artist, this is Shazam you want. “Love the smooth integration to my Apple Music... “Love the lyrics section!!!  Discover artists, lyrics, videos & playlists, all for free.  Over 1 billion installs and counting! “this app is an app that feels like magic” - Techradar. “this app is a gift...  It is helping me build a great playlist of songs I dont recognize right off hand. “This is the bestest app ever PEOPLE!  Turn on Auto this app to keep finding songs even when you leave Shazam .  Add this app's widget to your Home Screen and you’ll see your recent song history at a glance, or be able to this app in an instant! “OMG...  Get recommended songs and playlists to discover new music.  Share songs with friends through Snapchat, Facebook, WhatsApp, Instagram, Twitter and more.  To find out, play along with the this app App while you watch the show! No connection? No problem! this app while offline.  this app will identify any song in seconds.  Find out what is popular in your country or city with this app charts.  Think you can Beat this app? 

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