Shazam app not working? crashes or has problems?

Shazam Status

Published by on 2022-09-07

Shazam will identify any song in seconds. Discover artists, lyrics, videos &
playlists, all for free.

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Shazam: Music Discovery problems reported in the last 24 hours

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Most reported problems

Not working

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Reported Issues: 5 Comments

By Asasiel
Aug 24 2022

My shazam app isn't working with my mobile data. It only works with wifi. How can I fix this please? There are a lot of songs with lovely melodies I have their recordings on my phone and I really want to identify them. Thanks in advance.

By Si
Jul 17 2022

I just downloaded the app. I am At a Eagle concert (tribute) and the app has not recognized a single song over the past 2 hours.

By Rob Thirtle
May 30 2022

I cannot play full tunes on my shazam on my samsung s22

By Toomas
May 27 2022

After your latest update, i can listen only 15-22 seconds…It’s not with every song, but kinda annoying. It wasn’t so with previous versions. What’s the problem? Also is Shazam playlist now set to shuffle as a default? Not a very good option as a default. And why Shazam skips for a second when the phone screen goes down?

By Joan Walsh
Apr 09 2022

When I tap Shazam to listen to a song it does not do anything. This problem comes up every so often. I've deleted and re-added it and it still doesn't work.

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Common Shazam Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Shazam app on iOS and Android devices. Solve all Shazam app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

  1. Shazam iPhone Issues and Solutions

  2. Shazam Android App Issues and Solutions


  Contact Shazam Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Shazam Entertainment Ltd., developers of Shazam.

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Developer: Apple, Inc.

E-Mail: [email protected]

Website: Visit Shazam Website

About this app

Share songs with friends through Snapchat, Facebook, WhatsApp, Instagram, Twitter and more.  Turn on Auto this app to keep finding songs even when you leave Shazam .  Get recommended songs and playlists to discover new music.  Discover artists, lyrics, videos & playlists, all for free.  Find out what is popular in your country or city with this app charts.  this app will identify any song in seconds.  No connection? No problem! this app while offline. 

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