Shazam app not working? crashes or has problems?

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⚠️ Most reported problems ⚠️

Not working
77.1%

Login
9.5%

Something else
7.0%

Audio
4.0%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of Shazam Problems 😠👌🔥

-Takes multiple recordings to identify a song

-Recommended songs sound nothing like the one being searched for

-Can have trouble finding Spanish speaking music

  14 Reported Issues: 😵🆘🛟🚨📢

Bruce
2023-10-09

Shazam stopped working on iPhone SE 2020. Comes up with splash screen then closes to phone wallpaper screen. Current iOS is 16.6.1. Old version of the app still works 12.13.0 on an iPhone 5 running iOS 10.3.4

N Reed
2023-10-08

SJ, Thank you for posting the solve (settings, accessibility, turn off bold text), which worked without having to uninstall the app.

SJ
2023-10-06

I had the exact same problem as Dan Burke, tried multiple ways to solve it, contacted apple support just now via chat and they helped me solve the issue. I had to go to settings> Accessibility > Display and Text Size > turn off Bold text and after that Shazam works again. Instead you can turn on large Text and Shazam will still work. Additionally you can try FORCE Restart Press Vol Up button > Press Vol Down Button > Hold side button until apple logo appears let go (press buttons short and quickly after each other

William Matthews
2023-10-02

Shazam app fails to open once app icon is pressed on my iPhone 13.

Dan Burke
2023-09-28

I use an iPhone 8. I updated the phone to version 16.7 this week and update my Shazam app to version 15.41 today (Sep 28, 2023. Shazam worked normally before the the update but didn’t after the new install. My experience is that when I attempt to launch the app the app home screen appears momentarily but then disappears. I’ve followed normal processes where I r3move the app and re-install (several times). I’ve rebooted the phone (several times). And I’ve turned WI-FI and cellular data off and on several times. All to no avail. Any suggestions? Regards, Dan

Raymond Bravo
2023-05-23

Shazam stopped working 5 days ago, now will not even open? have tried restarting iPhone several times and no luck.

Paul Michaels
2023-05-18

I searched for a couple of songs on my iPhone and it worked and then I tried to search for another one and suddenly app crashed. I have tried to uninstall and re-install a number of times but it keeps crashing before opening. It is working on my iWatch but not my iPhone. Any ideas?

Bill Lambertson
2022-12-10

Your Shazam app stopped working on my iphone 7+ after 2 months and 129 songs identified. I have tried deleting then re-installing the app multiple times, as well as rebooting my phone each time as well. I'm confounded. Any help will be greatly appreciated.

Albert Hagouel
2022-10-17

Gentlemen, I have the Galaxy Watch 5 (model SM-R900). Unfortunately, even though I restarted the watch several times, re-installed the app, the Shazam application starts but can’t recognize music. (version 12.6.0.220106) Is there a way to fix this problem? Thank you for your help Albert Hagouel

Asasiel
2022-08-24

My shazam app isn't working with my mobile data. It only works with wifi. How can I fix this please? There are a lot of songs with lovely melodies I have their recordings on my phone and I really want to identify them. Thanks in advance.

Si
2022-07-17

I just downloaded the app. I am At a Eagle concert (tribute) and the app has not recognized a single song over the past 2 hours.

Rob Thirtle
2022-05-30

I cannot play full tunes on my shazam on my samsung s22

Toomas
2022-05-27

After your latest update, i can listen only 15-22 seconds…It’s not with every song, but kinda annoying. It wasn’t so with previous versions. What’s the problem? Also is Shazam playlist now set to shuffle as a default? Not a very good option as a default. And why Shazam skips for a second when the phone screen goes down?

Joan Walsh
2022-04-09

When I tap Shazam to listen to a song it does not do anything. This problem comes up every so often. I've deleted and re-added it and it still doesn't work.

Showing 1-14 of 14

Have a Problem with Shazam: Find Music & Concerts? Report Issue




Common Shazam Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Shazam app on iOS and Android devices. Solve all Shazam app problems, errors, connection issues, installation problems and crashes.


Table of Contents:

  1. Shazam iPhone Issues and Solutions

  2. Shazam Android App Issues and Solutions
       


  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Shazam Entertainment Ltd., developers of Shazam.


Verified email ✔✔

E-Mail: support@apple.com

Website: 🌍 Visit Shazam Website

Privacy Policy: https://www.apple.com/legal/privacy/

Developer: Apple Inc.




About this app

Shazam will blow your mind... you press the this app button and boom, you got the name of the song. “So helpful in finding good and new music you truly love. “I love this app...  If you want to know the name of a song or artist, this is Shazam you want. “Love the smooth integration to my Apple Music... “Love the lyrics section!!!  Discover artists, lyrics, videos & playlists, all for free.  Over 1 billion installs and counting! “this app is an app that feels like magic” - Techradar. “this app is a gift...  It is helping me build a great playlist of songs I dont recognize right off hand. “This is the bestest app ever PEOPLE!  Turn on Auto this app to keep finding songs even when you leave Shazam .  Add this app's widget to your Home Screen and you’ll see your recent song history at a glance, or be able to this app in an instant! “OMG...  Get recommended songs and playlists to discover new music.  Share songs with friends through Snapchat, Facebook, WhatsApp, Instagram, Twitter and more.  To find out, play along with the this app App while you watch the show! No connection? No problem! this app while offline.  this app will identify any song in seconds.  Find out what is popular in your country or city with this app charts.  Think you can Beat this app?