UniFi Endpoint Status

Last Updated on 2026-04-15 by Ubiquiti Inc.

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Most reported problems

Not working

100.0%

Common UniFi Endpoint Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve UniFi Endpoint network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the UniFi Endpoint App
1. On android, goto Settings » UniFi Endpoint » click [Force Stop]

Clear UniFi Endpoint App Cache and Data:
1. On android, goto Settings » Apps » UniFi Endpoint » Storage » click [Clear Data] option. This clears both data and cache.
2. restart UniFi Endpoint.

On android, goto Settings » Apps or Manage Apps tab.
Click UniFi Endpoint » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto UniFi Endpoint » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch UniFi Endpoint

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Developer: Ubiquiti Inc.

Jun 05, 2025, 07:04 PM
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