PAK IDENTITY app not working? crashes or has problems?

PAK IDENTITY Status


I have a problem with PAK IDENTITY

Are you having issues? Select the issue you are having below and provide feedback to PAK IDENTITY.




⚠️ Most reported problems ⚠️

Not working
30.8%

Crashes
20.3%

Connection
19.0%

Login
13.1%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of PAK IDENTITY Problems 😠👌🔥

- Finger scan does not work

- Complaints website is not working

- Picture and finger scan does not work

- Useless app

  25 Reported Issues: 😵🆘🛟🚨📢

Nouman Ali
2024-07-15

Service request time out error

AMir
2024-07-12

Service request time out error

Muhammad Ammad
2024-05-11

Service request time out error

AU
2024-04-03

Service request timeout error is ooccuring when trying to apply. Other related issues are, that the network connection is not stable or that the service is down. Have been trying for two days now.

Muhammad Umar
2024-04-03

I am facing problem this app I want o renewal my CNIC but here app is problem time out error and lab lab when they fix problem

Khizra
2024-04-01

Service request timeout error occured when trying to apply

Karima
2024-03-28

PAK IDENTITY app is not giving Spouse and daughter option

Muhammad Kashif Ashraf
2024-03-13

When i edit my cnic reneual application the error occurred service time out .i pay fee of 1030 rupees against my id .what is solution

Armaghan
2024-03-02

Has someone figured out a workaround”service request timeout”error on app?

Amjad
2024-03-01

service request timeout not working app

Adnan Khan
2024-01-24

it's keep giving server error during verifying my nicop

Waqar Khan
2024-01-06

In fingerprints option when i select hand left or right application gone crashed.

Jai Kishan
2023-12-29

Getting the following error while logging. Service request timeout.

Syed Hashmi
2023-11-24

AssalamoAlekum There is a problem in app When I scan my picture I get the server error So many times I take a pictures Waste of time

Muhammad Danish Hussain
2023-10-28

App showing error "Service Down". It is not taking fingerprints.

Zaheer Abbas
2023-10-20

Account not verified,time server error??

Sara Khalid
2023-10-20

The app doesn’t verify my account with message with error “Service request timeout “ Frustrating!

Faiza Bashir
2023-08-07

My FRC application is not showing on the app. Even if i start a new application it says this feature is coming soon. I am stuck at the fingerprint section. Even with the tracking id it says no application.

Farhad Ali Shaikh
2023-07-20

application shows a pop-up "Server Error".

Farhad Ali Shaikh
2023-07-20

Unable to verify account as well as application showing a pop-up "server error".

Sarah
2023-07-18

The app refuses to log me in! It ends up in “error reported”. Quite frustrating!

Mohammad Azar
2023-07-16

cant login on phone, keeps saying service request timeout

Sarim
2023-07-15

Getting "server error" on finger scanning. Unable to verify account.

Ahmed
2023-07-14

I am not able to login on app, it keeps loading but not able to login

Parveen Haroon
2022-05-03

I have completed all my application and sooner i press proceed and payment option its keep freezing and not letting me finish my application

Showing 1-25 of 25

Have a Problem with PAK IDENTITY? Report Issue




Common PAK IDENTITY Problems & Solutions. Troubleshooting Guide

       


  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at National Database and Registration Authority (NADRA), developers of PAK IDENTITY.




About this app

This mobile application is for the existing users of NADRA’s Pak-ID Portal ( ) to conveniently capture biometrics and documents using smart phone camera.  The mobile application displays all applications “in process” at the Pak-ID portal after login, any of which can be selected to capture and upload biometrics and documents.  Photograph, fingerprints and documents can be captured against an application initiated on Pak-ID portal.  Capture Fingerprints: The application uses the rear camera to detect and capture fingerprints.  Capture Photograph: Users can capture photograph using the front or rear camera.  The Pak-ID mobile application can be accessed using the same login credentials as that of Pak-ID Portal.  This requires placement of the hand in front of the camera and holding steady as the application automatically detects, captures and quality assures the fingerprints.  The quick guide provides hints on capturing a quality compliant photograph.  A picture from the phone gallery can also be selected.  Capture Documents: The application allows capture of documents using the rear camera against a provided list of mandatory documents.