PAK IDENTITY Status
Published by National Database and Registration Authority (NADRA) on 2023-10-28 This mobile application is for the existing users of NADRA’s Pak-ID Portal
(http://id.nadra.
Are you having issues? Select the issue you are having below and provide feedback to PAK IDENTITY.
problems reported in the last 24 hours
Reported Issues: 22 Comments
By AU 3 weeks ago
Service request timeout error is ooccuring when trying to apply. Other related issues are, that the network connection is not stable or that the service is down. Have been trying for two days now.
By Muhammad Umar 3 weeks ago
I am facing problem this app I want o renewal my CNIC but here app is problem time out error and lab lab when they fix problem
By Khizra 3 weeks ago
Service request timeout error occured when trying to apply
By Karima 1 month ago
PAK IDENTITY app is not giving Spouse and daughter option
By Muhammad kashif Ashraf 1 month ago
When i edit my cnic reneual application the error occurred service time out .i pay fee of 1030 rupees against my id .what is solution
By Armaghan 1 month ago
Has someone figured out a workaround”service request timeout”error on app?
By Amjad 1 month ago
service request timeout not working app
By Adnan khan 3 months ago
it's keep giving server error during verifying my nicop
By Waqar Khan 3 months ago
In fingerprints option when i select hand left or right application gone crashed.
By Jai Kishan 3 months ago
Getting the following error while logging. Service request timeout.
By Syed hashmi 5 months ago
AssalamoAlekum There is a problem in app When I scan my picture I get the server error So many times I take a pictures Waste of time
By Muhammad Danish Hussain 5 months ago
App showing error "Service Down". It is not taking fingerprints.
By Zaheer abbas 6 months ago
Account not verified,time server error??
By Sara Khalid 6 months ago
The app doesn’t verify my account with message with error “Service request timeout “ Frustrating!
By Faiza Bashir 8 months ago
My FRC application is not showing on the app. Even if i start a new application it says this feature is coming soon. I am stuck at the fingerprint section. Even with the tracking id it says no application.
By Farhad Ali Shaikh 9 months ago
application shows a pop-up "Server Error".
By Farhad Ali Shaikh 9 months ago
Unable to verify account as well as application showing a pop-up "server error".
By Sarah 9 months ago
The app refuses to log me in! It ends up in “error reported”. Quite frustrating!
By Mohammad Azar 9 months ago
cant login on phone, keeps saying service request timeout
By Sarim 9 months ago
Getting "server error" on finger scanning. Unable to verify account.
By Ahmed 9 months ago
I am not able to login on app, it keeps loading but not able to login
By Parveen haroon 1 year ago
I have completed all my application and sooner i press proceed and payment option its keep freezing and not letting me finish my application
Common dislikes about PAK IDENTITY app
- Finger scan does not work
- Complaints website is not working
- Picture and finger scan does not work
- Useless app
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Common PAK IDENTITY Problems & Solutions. Troubleshooting Guide
Complete guide to troubleshoot PAK IDENTITY app on iOS and Android devices. Solve all PAK IDENTITY app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at National Database and Registration Authority (NADRA), developers of PAK IDENTITY.
9.52% Contact Match
Developer: National Database & Registration Authority
E-Mail: [email protected]
Website: Visit PAK IDENTITY Website
100% Contact Match
Developer: National Database & Registration Authority
E-Mail: [email protected]
Website: Visit National Database & Registration Authority Website
This mobile application is for the existing users of NADRA’s Pak-ID Portal ( ) to conveniently capture biometrics and documents using smart phone camera. The mobile application displays all applications “in process” at the Pak-ID portal after login, any of which can be selected to capture and upload biometrics and documents. Photograph, fingerprints and documents can be captured against an application initiated on Pak-ID portal. Capture Fingerprints: The application uses the rear camera to detect and capture fingerprints. Capture Photograph: Users can capture photograph using the front or rear camera. The Pak-ID mobile application can be accessed using the same login credentials as that of Pak-ID Portal. This requires placement of the hand in front of the camera and holding steady as the application automatically detects, captures and quality assures the fingerprints. The quick guide provides hints on capturing a quality compliant photograph. A picture from the phone gallery can also be selected. Capture Documents: The application allows capture of documents using the rear camera against a provided list of mandatory documents.
