Remitly app not working? crashes or has problems?

Remitly Status

Published by Remitly Inc on 2023-12-07

Remitly is trusted by millions for sending money to family and friends overseas.
Send cash to 3,000+ banks and 350,000+ cash pickup locations worldwide!
Recipients pick up cash without paying a fee.

I have a problem with Remitly

Are you having issues? Select the issue you are having below and provide feedback to Remitly.

User reports:
App has problems

User reports 4

problems reported in the last 24 hours

24 hour clock

Most reported problems

Something else

375.0%

Not working

50.0%

Connection

25.0%

Crashes

25.0%

Reported Issues: 15 Comments

By Maideyi Moyo 7 months ago

My app freezes I can't enter my password to go on remitly app

By Josephine Gasemotse 1 year ago

Having difficulty in re install my Remitly account

By Vinu Nair 1 year ago

Remitly is not opening with biometrics or password.. It shows can't login right now.

By Nilanjana Paul 1 year ago

App is not loading

By Thomas 1 year ago

Remitly has no submit or continue button once the verification is received. My only options are resend the code or change number. No submit button. Total coding FAIL

By melvin kersh 1 year ago

very dissapointed with Remitly furious on fact going to moneygram far more proffessional

By Paul 1 year ago

My remitly app when I click send money it just goes to a white screen, if I access remitly website through the web browser no problem but the app has just ceased to work. I have deleted it and downloaded again, deleted cache etc but still the same, looks like loads of people have the same problem

By Durga bhavani Katta 1 year ago

Problem with Remitly app. As I open, it going to a blank white screen and hangs. Trying since last week, no success

By Sagar 1 year ago

Problem with Remitly app. As I open, it going to a blank white screen and hangs. Trying since morning, no success. Started happening since new update on July 8 -2022

By Sagar parvatkar 1 year ago

Why my remitly app not working? It's showing white page and loading page. So I reinstalled but same error. It's like hang screen. I tryed to chat with customers care they told me its Mobil problem. But in my Mobil rest all apps are working besides remitly.

By Pravin 1 year ago

Remitly app goes to blank white screen when opened

By Gerrit Bos 1 year ago

The app doesn't work or opened why

By Vivek 2 years ago

Problem with Remitly app. As I open, it going to a blank white screen and hangs. Trying since morning, no success. Started happening since new update on March 01 2022.

By Vimal 2 years ago

When I open app it just hangs with a blank white screen. I have deleted the app and reinstalled it but no luck. I’m using the latest iOS 15.3.1. However it works with iOS 15.2.

By Asghar 2 years ago

When I open app it just hangs with a blank white screen. I have deleted the app and reinstalled it but no luck. I’m using the latest iOS 15.3.1

Common dislikes about Remitly app

- Difficult to change country

- Long wait time for transactions

- Unprofessional customer service

- Requested sensitive documents

- Unusual reasons for delaying transactions

Have a Problem with Remitly: Send Money & Transfer? Report Issue

Common Remitly Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Remitly app on iOS and Android devices. Solve all Remitly app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Remitly iPhone Issues and Solutions

Remitly iOS app crashes, not working, errors
Remitly iOS app network issues
Remitly on iOS has black/white screen

Remitly Android App Issues and Solutions

Remitly has errors/crashing/not working
Remitly server network connectivity issues
Remitly has black screen

Remitly iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Remitly app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Remitly app crashes or not working on Iphone (iOS):

Close and restart the Remitly app on iPhone
Update Remitly app to the Latest Version for iOS
Uninstall and reinstall Remitly iPhone app
Update your iPhone to the latest iOS version

Fix Remitly on iPhone unable to connect to server/internet connection issues::

To resolve Remitly network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Remitly black/white screen (blank screen) on iPhone:

Follow the Remitly iOS app troubleshooting guide Here →

Remitly Android App Issues and Solutions

Fix Remitly not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Remitly app issues:

Force Stop the Remitly App
1. On android, goto "Settings" » click Remitly app. » click "Force Stop".

Update Remitly to the latest version on PlayStore

Clear Remitly App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Remitly app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Remitly.

Fix Remitly unable to contact server/ Remitly internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Remitly » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Remitly » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Remitly on android.

Solve Remitly black/white screens issue on Android:

Follow the Remitly android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Remitly Inc, developers of Remitly.

100% Contact Match

Developer: Remitly

E-Mail: [email protected]

Website: Visit Remitly Website

About this app

Transfer or wire funds to 50+ mobile money providers including M-Pesa, MTN, Vodafone, eSewa, GCash, Paymaya, bKash, EasyPaisa, and GoPay. • Use mobile money options like GCash, Paymaya & Coins. • Vietnam: Send secure bank deposits from the U. S. • Send US Dollars to Nigeria - recipients receive a bonus from the Central Bank of Nigeria of 5 Naira for every 1 USD received. Feel safe in sending money to the Philippines, India, Vietnam, Mexico, Dominican Republic, Nigeria, Pakistan, China, Ghana, Kenya, Colombia, Brazil, and more. this app helps you send money worldwide using your bank account, credit card, or debit card. More money makes it home to friends and family thanks to this app’s great rates, special offers, and no hidden fees. this app provides multiple levels of security for all transfers to protect your money against fraud. Send money from 17 countries, including the USA, Canada, United Kingdom, Singapore, and Australia. Send money safely to 100+ countries worldwide! this app is trusted by millions for sending money to family and friends overseas. You’ll get the exact date + time your money will arrive with your recipient. Send cash to 3,000+ banks and 350,000+ cash pickup locations worldwide! Get a special offer on your first transfer! this app is secure and fast, with great rates for currency exchange worldwide. Senders and recipients can talk to a real person on our Customer Care Team any hour, any day in Spanish or English. No fees for recipients, low fees for sending. Recipients pick up cash without paying a fee.