Are you having issues? Select the issue you are having below and provide feedback to CyberArk Identity.
- Approved services not displayed
- Employees can't sign in once they arrive to work
- Clients not showing in consumers assigned to me selection
- Geolocation almost never works
- Does not register correctly when trying to approve a job
- Cannot track hours
- Problems with authentication and logging in
When I try to open my cyberark identity app on my android phone, I immediately get a message in spanish saying that The CyberArk Indentity app stopped responding and was c..." I have uninstalled it and reinstalled it multiple times without any change. It had been working fine on the same phone for a few years until last monday.
When I try to open my cyberark identity app on my android phone, I immediately get a message that The CyberArk Indentity app stopped responding and was c..." I have uninstalled it and reinstalled it multiple times without any change. It had been working fine on the same phone for a year.
Complete guide to troubleshoot CyberArk Identity app on iOS and Android devices. Solve all CyberArk Identity app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Idaptive, LLC, developers of CyberArk Identity.
The CyberArk Identity (formerly Idaptive) mobile app provides you with secure access to all your organization’s applications and resources from your iOS device. • Single sign-on (SSO) access to all your cloud and on-premise apps while giving IT the security and compliance they need. • Easy-to-use adaptive multi-factor authentication (MFA) to better protect corporate data. Choose from single-tap one-time passcodes or push notifications to mobile devices and smartwatches. • Secure access to corporate email, mobile apps, VPN and Wi-Fi (if enrolled into MDM service). If your company has licensed necessary Identity services, all you will need is the authentication credentials that you normally use to log into your company’s CyberArk Identity portal. Before installing CyberArkIdentity, please verify that your company has licensed for necessary services from CyberArk. CyberArkIdentity may use the Device Administrator permissions, if your company has enrolled into MDM services.