Doctor On Demand app not working? crashes or has problems?

Doctor On Demand Status

Published by on 2023-12-04

Connect face to face with a doctor, psychiatrist or psychologist through video
on your iPhone or iPad. Doctor On Demand by Included Health works with or
without insurance and is available at reduced rates through many major health
plans and large employers.


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problems reported in the last 24 hours

24 hour clock

Most reported problems

Something else
800.0%

Crashes
100.0%


Reported Issues: 8 Comments

By Lovina Gedward   10 months ago


Can’t get in the dr on demand app. I download app but can’t get in.

By trisha brooks   10 months ago


It won't let me add my insurance. It keeps saying my insurance is not valid and it most certainly is.

By Laura Parrish   11 months ago


I’m getting to the visit part, the loading icon just spins. This went on for hours. I’m not sure if I was waiting or trying to load. Also the FAQs are blank, it says error “ something went wrong“ using iPhone on cellular data

By David Hamilton   1 year ago


Got cut off before session started and will not reconncet

By Michelle   1 year ago


Will not add location to find doctors.

By Jermaine young   1 year ago


Will not let me add my Anthem insurance. Just sends me to a screen to call the 800 number.

By Brad Cameron   1 year ago


doesn’t accept my Aetna info. giving up, don’t need it.

By Margaret Carter   1 year ago


Won't let me message. Just tells me to try again.


Common dislikes about Doctor On Demand app

- Initially only ran two flu swabs and dismissed fever

- Connectivity issue once

- Pharmacy system was down

- Doctor did not send prescription

- Had to spend 6 days begging Doctor on Demand to rectify



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Common Doctor On Demand Problems & Solutions. Troubleshooting Guide


   



  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Doctor On Demand, Inc, developers of Doctor On Demand.


100% Contact Match

Developer: Doctor On Demand, Inc

E-Mail: [email protected]

Website: Visit Doctor On Demand Website



About this app

Doctor On Demand by Included Health also offers a private space to meet with a psychologist or psychiatrist through a video visit from the privacy and convenience of home–or anywhere you are.  Doctor On Demand by Included Health also offers a private space to meet face to face with a psychologist or psychiatrist through video.  Doctor On Demand by Included Health's trusted, US-based, board-certified physicians, psychiatrists and licensed psychologists have an average of 15 years experience and come from diverse backgrounds with a variety of specialties.  Doctor On Demand by Included Health works with or without insurance and is available at reduced rates through many major health plans and large employers.  Doctor On Demand by Included Health lets you avoid the hassle, wait and cost of a walk in clinic, urgent care or ER.  Doctor On Demand by Included Health’s psychologists and psychiatrists can see you for anxiety, stress, depression, PTSD, trauma and loss, relationships, postpartum and behavioral therapy.  Doctor On Demand by Included Health’s providers are licensed, board-certified and US-based.  Just like an in-person visit, your doctor will take your history and symptoms, perform an exam, and may recommend treatment - including prescriptions and lab work, if needed.  Connect face to face with a doctor, psychiatrist or psychologist through video on your iPhone or iPad.  You can chat virtually through video with a doctor 365 days a year–weekends and holidays included.  Just like an in-person visit, the doctor will take the patient's history and symptoms, and perform an exam.  Connect face to face with a medical doctor right from your phone in as little as five minutes.  From colds to cholesterol our medical doctors can treat hundreds of issues, including cold & flu, urinary tract infections, allergies, headaches, sprains and skin conditions.  You can see a doctor immediately or schedule a visit at your convenience.  Our physicians are available, on call, and standing by 24/7/365, weekends and holidays included.  We also partner with many top employers and health plans to reduce your cost. 



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