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⚠️ Most reported problems ⚠️

Something else
32.0%

Not working
28.0%

Connection
20.0%

Crashes
12.0%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of Doctor On Demand Problems 😠👌🔥

- Initially only ran two flu swabs and dismissed fever

- Connectivity issue once

- Pharmacy system was down

- Doctor did not send prescription

- Had to spend 6 days begging Doctor on Demand to rectify

  8 Reported Issues: 😵🆘🛟🚨📢

Lovina Gedward
2023-06-18

Can’t get in the dr on demand app. I download app but can’t get in.

Trisha Brooks
2023-06-10

It won't let me add my insurance. It keeps saying my insurance is not valid and it most certainly is.

Laura Parrish
2023-05-03

I’m getting to the visit part, the loading icon just spins. This went on for hours. I’m not sure if I was waiting or trying to load. Also the FAQs are blank, it says error “ something went wrong“ using iPhone on cellular data

David Hamilton
2023-04-12

Got cut off before session started and will not reconncet

Michelle
2022-08-23

Will not add location to find doctors.

Jermaine Young
2022-07-19

Will not let me add my Anthem insurance. Just sends me to a screen to call the 800 number.

Brad Cameron
2022-06-25

doesn’t accept my Aetna info. giving up, don’t need it.

Margaret Carter
2022-05-06

Won't let me message. Just tells me to try again.

Showing 1-8 of 8

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Common Doctor On Demand Problems & Solutions. Troubleshooting Guide

       


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Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Doctor On Demand, Inc, developers of Doctor On Demand.


Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit Doctor On Demand Website

Privacy Policy: https://www.doctorondemand.com/privacy-policies/site-privacy-policy

Developer: Doctor On Demand, Inc




About this app

Doctor On Demand by Included Health also offers a private space to meet with a psychologist or psychiatrist through a video visit from the privacy and convenience of home–or anywhere you are.  Doctor On Demand by Included Health also offers a private space to meet face to face with a psychologist or psychiatrist through video.  Doctor On Demand by Included Health's trusted, US-based, board-certified physicians, psychiatrists and licensed psychologists have an average of 15 years experience and come from diverse backgrounds with a variety of specialties.  Doctor On Demand by Included Health works with or without insurance and is available at reduced rates through many major health plans and large employers.  Doctor On Demand by Included Health lets you avoid the hassle, wait and cost of a walk in clinic, urgent care or ER.  Doctor On Demand by Included Health’s psychologists and psychiatrists can see you for anxiety, stress, depression, PTSD, trauma and loss, relationships, postpartum and behavioral therapy.  Doctor On Demand by Included Health’s providers are licensed, board-certified and US-based.  Just like an in-person visit, your doctor will take your history and symptoms, perform an exam, and may recommend treatment - including prescriptions and lab work, if needed.  Connect face to face with a doctor, psychiatrist or psychologist through video on your iPhone or iPad.  You can chat virtually through video with a doctor 365 days a year–weekends and holidays included.  Just like an in-person visit, the doctor will take the patient's history and symptoms, and perform an exam.  Connect face to face with a medical doctor right from your phone in as little as five minutes.  From colds to cholesterol our medical doctors can treat hundreds of issues, including cold & flu, urinary tract infections, allergies, headaches, sprains and skin conditions.  You can see a doctor immediately or schedule a visit at your convenience.  Our physicians are available, on call, and standing by 24/7/365, weekends and holidays included.  We also partner with many top employers and health plans to reduce your cost.