Contact Doctor On Demand

Contact Doctor On Demand

Published by on 2020-12-18

Connect face to face with a doctor, psychiatrist or psychologist through video
on your iPhone or iPad. Doctor On Demand works with or without insurance and is
available at reduced rates through many major health plans and large employers.

How to Contact Doctor On Demand

Doctor On Demand Contact Information

Listed below are our top recommendations on how to get in contact with Doctor On Demand. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Doctor On Demand. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).

NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Doctor On Demand, Inc

Get Pricing Info for Doctor On Demand

Contact Doctor On Demand! Or Contact Support

Need help using Doctor On Demand? Try their Help Center now!

Doctor On Demand in the News!

Social Support and Contacts

Doctor On Demand on Facebook!

Doctor On Demand on Twitter!

Doctor On Demand on LinkedIn!

A better way to Contact apps

You can now contact Doctor On Demand customer service directly
via Email using our new site -

Contact Doctor On Demand directly

Common Doctor On Demand Issues

  • By Mamalove43

    Horrible Customer Service

    I called Dr On Demand yesterday because I’ve been sick for 8 days. The dr I spoke to was sending my pharmacy 3 prescriptions to get me feeling better. My pharmacy did not receive them because at that time their system was down to no fault of their own. Since I couldn’t get the doctor back I called Customer Service for help. They saw in my chart what I should get and assured me they would resend the script. Two hours later still no meds so I called AGAIN. This time someone said they are waiting to talk to the doctor to confirm the meds. WHY?? Just call the pharmacy to confirm they didn’t get it and fill it! The doctor already confirmed it just hours before! I was so upset I wasn’t getting help. By 5pm I still hadn’t gotten anything and was worried I’d be up all night coughing again. So I had to drive 40 mins to my own doctor just to get the help I needed. I could have done that during the day! Dr On Demand is supposed to help so you don’t have to leave your home! Finally I got my needed meds from my own doctor who sent them to the pharmacy just in time before closing. Today, 24 HOURS later Dr On Demand sends me an email that they resent the prescriptions. Really???? Thanks for nothing!! 😡 Never again will I use this service. They are NO help!

  • By Sad Mama Bear

    Terrible Experience

    After using Doctor on Demand numerous times successfully, it’s disheartening to now have such a terrible experience. My child was seen for a video appointment 1 wk ago, and all went well. It was a blessing to get medical care on a Sunday afternoon, particularly when I was leaving town for work that evening. Directly after the appointment, the physician called me back, and left a VM message asking I get back with her regarding my daughter’s weight, a piece of information necessary for prescribing her antibiotic. I returned the call immediately, and exactly to the doctor’s specifications, spoke with the support center, and went to pick up all Rx’s 2 hours later. The pharmacy had not received an order for the antibiotic, however, as I have spent the past 6 days begging Doctor on Demand to rectify. They have refused, and stated my daughter needs another appointment. Being out of town, I am unable to make this happen, whether or not they charge me. Now my precious girl is with her grandparents still ill, and denied the medication a Doctor on Demand physician deemed a necessary treatment. Why would they continue to deny this? Although I am WAY more concerned with my daughter’s health than costs, the company has also denied my request to be reimbursed.

  • By Luvdayankees

    Ripped Off

    I don’t normally write reviews however bc I just used this app I didn’t want this to happen to someone else..This app started off charging $40 then moved up to $50 then jumped up to $75 which is a little steep..Despite that I paid it bc I don’t have a primary care doctor or insurance.. I scheduled my appointment & waited on my doctor..I have asthma & needed a refill on my albuterol for my nebulizer..I have used this service before to get refills on it & they normally write the prescription for a 90 day supply which only last me around 45 days but then they give me 2 additional refills..But not this time..This doctor literally talked to me for 5 minutes in which he lectured me for 3 of the 5 minutes on not having a primary care doctor..He wrote me a prescription for albuterol but only a 30 day supply that will only last me 15 days and zero refills..So in all I paid $75 for 5 minutes of his time & a $3 persription with no refills & lectured for not having a primary physician..I tried to call the customer service & explain what happened & the girl seemed apologetic but offered NO solutions to help out..Needless to say I will NEVER use this service again nor will I recommend it to anyone..It seems as if all they care about is getting your money & don’t care if you get what you need..

Stop Ridiculous Charges.

Prevent apps from taking your money without permission. Get a free Virtual Credit Card to signup for Subscriptions.

Get Started now →

Have a Problem with Doctor On Demand? Report Issue

Leave a comment:

Why should I report an Issue with Doctor On Demand?

  1. Pulling issues faced by users like you is a good way to draw attention of Doctor On Demand to your problem using the strength of crowds.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Doctor On Demand customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Doctor On Demand.

Most Popular in Medical

GoodRx – Save On Prescriptions
Prime Sleep Recorder
SingleCare - Rx Coupons
Sydney Health
Weedmaps: Marijuana & Cannabis
K Health | Symptoms, Doctors
Healthy Benefits Plus
MDacne - Custom Acne Treatment
Pregnancy +
Ovia Pregnancy Tracker
Leafly: Marijuana Reviews