My Doctor Online (NCAL Only) Status
Are you having issues? Select the issue you are having below and provide feedback to My Doctor Online (NCAL Only).
problems reported in the last 24 hours
Summary of My Doctor Online (NCAL Only) Problems 😠👌🔥
- Organization of information, test results, and user flow throughout could be vastly improved.
- Logging in is difficult.
- App rarely ever lets me update my test readings from my One Touch Vero Flex meter.
- Malfunctions since the first update.
- Error message when trying to send an e-mail.
2 Reported Issues: 😵🆘🛟🚨📢
Keeps spinning on next screen that says verify email! I can see (faintly) that it is the correct email but won’t ever connect. Re booted phone, also uninstalled and reinstalled app!
Doesn’t let me sign on & says page has expired
Have a Problem with My Doctor Online (NCAL Only)? Report Issue
Common My Doctor Online (NCAL Only) Problems & Solutions. Troubleshooting Guide
Complete guide to troubleshoot My Doctor Online (NCAL Only) app on iOS and Android devices. Solve all My Doctor Online (NCAL Only) app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Kaiser Permanente, developers of My Doctor Online (NCAL Only).
The My Doctor Online app is for Kaiser Permanente Northern California members. • See your doctor face-to-face with a video visit, have an E-visit for quick online care for common health concerns, email your doctor, or call for advice 24/7. • Get personalized reminders and information from your doctor to help you and your family get care and stay healthy. • Schedule and manage primary and specialty care appointments for you and your family. • View test results and information from your medical record. It’s simple and convenient to get personalized health reminders and information from your doctor. Join your video visit right from our app and manage your and your family’s care in one convenient place – no matter where you are. To get started, download and launch MyDoctorOnlineNCALOnly . Sign-in with your kp. org user ID and password. A Northern California member without a kp. org user ID and password can register from MyDoctorOnlineNCALOnly – just tap “Sign-In Help. ” Once you sign-in, enable app notifications to get personalized reminders for appointments, procedures, and more.
