HSBC app not working? crashes or has problems?

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⚠️ Most reported problems ⚠️

Not working
32.7%

Crashes
27.1%

Login
14.0%

Something else
13.1%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of HSBC Problems 😠👌🔥

- Customer service has been very slow and not too helpful.

- They removed their email correspondence and replaced it with chat, but the chat people are very limited in their communication skills and in the range of services they can handle.

- The app doesn’t work.

- We enter all the security info and when we click the log on button, it flashes and then nothing happens.

- We should have checked the app ratings before opening this account.

- This is by far the worst banking app.

  44 Reported Issues: 😵🆘🛟🚨📢

Ibrahim Halil
2022-07-19

Updated to IOS 16 and also I can’t login into my hsbc app. Please sort out this mess as I need to see what’s happening with my banking. Or else I’ll go somewhere else.

Eric
2022-07-19

My HSBC apps don’t work with IOS 16 beta. Please fix them asap. Thanks

Jody Davies
2022-07-18

App crashes immediately with IOS16

SJ
2022-07-17

App keeps crashing since I updated to iOS 16! I have minimal money in my account all the time soo need it to work

Chris
2022-07-17

App. not working - can't een get to the login screen following update to iOS16 on iPhone. When is a fix likely to be available?

Josh Ogden
2022-07-14

Doesn't work on iOS 16 betas. App crashes every time I try to load it.

Jannyyyyy
2022-07-13

Could you please update your app for IOS16????? I can’t do anything now even can’t logon online

JD
2022-07-12

HSBC app crashes on IOS 16. Can’t even go to login screen

Joseph
2022-07-12

Hi, I’ve just got the new IOS 16 and my app keeps on crashing can’t even open the application , any update on this?

Arthur BluestoneI
2022-07-06

I have uninstalled it twice but downloading a new app does not work. HSBC have a big problem because everybody with the same problem are being being mislead on what to do

K Balasubramanian
2022-07-03

HSbc oman mobile app is not updating, phone not compatible. Please advice

Maria
2022-06-11

I got the iOS 16 update yesterday and today when I tried to open my banking app it kept kicking me out , I wasn’t even able to login to my account

Shirley Woodcraft
2022-06-06

My iPad froze while on account. Paying cheque in , did the front, took photo of back , but froze. All I have on the site is a photo of the back of cheque. How do I get back ?

Mel Cornwell
2022-05-19

App does not work and has now locked me out. Have done all the updates etc but no change. HSBC are saying go online instead, but of course you need your Digital Secure Key to do that... ("There's a hole in my bucket..."). So right now I have NO access to my everyday finances. I have been with HSBC for almost 50 years - needless to say, I am not willing to continue to tolerate this nonsense, nor the long winded 'rescue' schemes HSBC are dreaming up to 'help'. HSBC clearly do not want nor value the UK custom. I feel this will result in me moving on, and I have no doubt that millions of others will do the same too. What a windfall for HSBC's rivals - how to shoot yourself comprehensively in the feet...

Showing 31-44 of 44

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Common HSBC Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot HSBC app on iOS and Android devices. Solve all HSBC app problems, errors, connection issues, installation problems and crashes.


Table of Contents:

  1. HSBC iPhone Issues and Solutions

  2. HSBC Android App Issues and Solutions
       


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About this app

HSBC is not intended for distribution, download or use by any person in any jurisdiction, country or region where the distribution, download or use of this material is restricted and wouldn’t be permitted by law or regulation.  If you are not yet registered, please visit your local this app website. • this app helps protect your information by using 128-bit SSL encryption technology when you are logged on. • Data charges from your mobile service provider may apply.  Manage your money on the move and around the clock with this secure Personal Banking app from this app for iPhone, iPad and iPod touch.  To log on to HSBC you must be an this app Personal Internet Banking customer.  Exact features depend on the this app services available in your country.  To find out more about HSBC including details of permissions requested please see app. com/pages/mobile-banking.  Hong Kong account functions have moved into the new this app HK Mobile Banking app.  If you are a customer of this app Mexico, please search for and download this app Móvil to access your accounts.  We may not be authorised to offer or provide you with the products and services available through HSBC in the country or region you’re located or resident in.