Discover app not working? crashes or has problems?

Discover Status

Published by on 2023-12-06

You can manage your Discover credit card and bank accounts conveniently and
securely from anywhere, using Discover’s Mobile App. Check your account
balance, view your account info, make and edit payments, add your card into
Apple Pay, manage your rewards, and more - all from your mobile device.


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problems reported in the last 24 hours

24 hour clock

Most reported problems


Reported Issues: 34 Comments

By Karl   11 months ago


Holy Crap, app up and working as of April 21, will miracles never cease ? That only took a year

By Karl   1 year ago


February 23, app still does not work. Somebody somewhere must know what the problem is, they apparently don’t work for Discover though

By Barge   1 year ago


Same as MANY others. iPhone 11pro app flashes and returns to app screen. Started this crap around May 2022 or so. Have been a Discover user for 25+ years and THIS IS IRRITATING!

By Steve Messler   1 year ago


Hasn’t worked since early Spring 2022. Tried everything multiple times. Using my work iPhone (identical 12Pro) to access the app. Crazy. Fix it Discover!

By Ray E Trimble   1 year ago


Discover App blips and closes during startup since about May. Tried everything you would expect. Reboot, clear cache, reinstall..all multiple times. Strange thing is that there has bee a few new versions of the Discover App and none of them address the issue. How does the app have such a high star count on the app store when it doesn't work?

By James Turner   1 year ago


Discover app doesn’t work on IPhone 14 Pro Max. It just flashes startup screen and disappears

By Nancy Bacher   1 year ago


Same as all others I've read. After updating IOS app stopped working. Husband has same iPhonw 12 and works for him. Talked to Apple and Discover and have done all the reboot suggestions. Still won't open. Just flashes and goes off. PLEASE HELP!

By KARL KRAFT   1 year ago


Noticed the app won't open last June, it's now October 15. Called Discover in June and they claimed to be working on it. This seems awfully odd, like aliens are in my phone attacking Discover App. Weird. Can't tell you how many times I've deleted and re-loaded the app, and that never works. Go figure

By Karl   1 year ago


App still not working, been over two months since I called and they told me they were working on it. Maybe Kamala was assigned to get it fixed, just like she fixed the border

By Ismaeel   1 year ago


I've recently switched over to a Huawei nove 9 and my discovery app seems to freeze when I access my vitality game board.

By Hector Franco-Cisneros   1 year ago


Same issues, crash, and vanish. These issues have been ongoing for months. I’ve made multiple calls to Apple and discover but issues have not been resolved.

By Mike S   1 year ago


Discover app crashes when trying to open like all the other comments describe. Tried everything mentioned. Worked fine when I had my iPhone 11 then when I got an iPhone 13 that is when the app started crashing. Oddly, my wife and daughter have the same iPhone 13's and iOS version and their phones run the app perfectly. I did a reset/Erase All Content and Settings on set the phone up as new and the app worked perfectly! BUT as soon as I restored my phone from my iTunes backup the app stops working again! So then I did a Reset All Settings with the restored backup on my phone and the app starts crashing again! This is all with IOS 15.5 and the new 15.6! I GIVE UP!

By Rick Burr   1 year ago


Flash and crash. Same as all the other comments. This has been an issue for me since May on my iPhone 11 Pro Max, running IOS 15.5. I have tried all the recommended troubleshooting to no avail. Funny thing is, I loaded the Discover Mobile app on my wife iPhone 8 Plus, IOS 15.5 and it worked with no problems. I have resorted to using a workaround. Example: Google Discover Credit Card Login. Click on the login link. Once you have the login page up, save it to you phone home screen. Now, I can at least login to my account from my iPhone. Hopefully, the app issue will get resolved sooner than later.

By Karl   1 year ago


App is crap, does not work. Called Discover a month ago and they were working on it, so they said. Maybe Biden is CEO of Discover🤪

By Alan Claveau   1 year ago


App crashes on my iphone. PLEASE HELP!!

By Ton Tran   1 year ago


Flash and crash for months. I've tried everything I can think of and I believe the issue is at Discover end, not the local users. Extremely annoying that it cannot be resolved as quickly as it should

By James Doll   1 year ago


The app won’t register my new card. After entering the info nothing happens when I click continue.

By Jesse Landry   1 year ago


The app continue to buffer none stop.I try to reinstall app the app will no longer pull up without buffering

By Pageffect   1 year ago


Flash and crash since late May 2022. Same problem as others on latest iOS, iPhone 12.

By Joe   1 year ago


Same problem. Flashes and crashes. Everything is updated on my phone. I’ve deleted and reloaded the app multiple times without success. I reported this problem a month ago to no avail.

By Bill   1 year ago


Discover app crashes upon opening like all the other comments describe. Tried everything mentioned. Started around the time I upgraded to iOS 15.5 but not certain of exact date. iPhone 12 Pro. Oddly, my wife has the same phone and iOS version and hers works….

By Chris   1 year ago


Same as all the others. App crashes on opening. Tried all the recommended remedies on the Discover web site. iPhone 12, iOS 15.5. Come on Discover, people have been complaining about this for a month, how can it not be fixed yet?

By Sal   1 year ago


Same issue as others. Crashes when launching, deleted app, rebooted phone, reinstalled multiple times. iOS 15.5 w/ app version 2207.1

By Jim   1 year ago


Same as others. Won’t stay open flashes on and crashes

By Walt Hodge   1 year ago


Crashes when launching, offloaded app, deleted app, rebooted, reinstalled multiple times. iOS 15.5 w/ app version 2206.0. Issue occurred a few weeks back been using Discover via Safari browser in the mean time.

By Donald Champion   1 year ago


App flasher then disappears when “clicked” like others. App updated just before. After the first crashes I rebooted iOS and problem persists. iPhone 11.

By David Pickle   1 year ago


Same problem. Just a flash. Contacted support and she talked like I was first to report an issue…. did all the reboots and app deletions etc.

By Swanni   1 year ago


The update 2206.0 never worked app crashes immediately! Have complained to Discover tech support and still nothing after almost 10 days! Cray cray!

By Fred   1 year ago


Having the same problem!!! Try to open, then disappears!!! Nothing!!! My iPhone has latest update, discover app version 2205.0 worked, but version 2206.0 never worked.

By Mike   1 year ago


Will not open. Just get spinning wheel after hitting log in . Have rebooted phone and forced stop. Still not working. Can get it on desk top.

By Scott   1 year ago


Same, removed app, rebooted, reinstalled, just a quick flash then gone.

By Marilyn Nieman   1 year ago


App crashes and won’t open. I’ve deleted the app twice and rebooted. Still nothing.

By Amy   1 year ago


The mobile app won’t open. Crashing without opening since Friday. Deleted app twice, and reinstalled, no luck. Rebooted phone 3 times, no luck.

By Kevin M Woodworth   1 year ago


Discover app crashes when trying to open on new iPhone 13


Common dislikes about Discover app

- Takes money from default account despite changing it

- App closes out and deletes chat history

- Charged $70 in overdraft fees

- Long wait for replacement card

- Flagged despite redundant measures

- Protocols not overcome over the phone immediately



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About this app

Credit Card Mobile App Satisfaction Study which measures customer satisfaction with financial institutions’ mobile applications for credit card account management. Visit jdpower. com/awards for more details. this app Bank received the highest score in a tie in the checking segment of the J. D. Power 2022 U. S.  Check your account balance, view your account info, make and edit payments, add your card into Apple Pay, manage your rewards, and more - all from your mobile device.  You can manage your this app credit card and bank accounts conveniently and securely from anywhere, using this app’s Mobile App.  Zelle and the Zelle related marks are wholly owned by Early Warning Services, LLC and are used herein under license. this app received the highest score in the J. D. Power 2022 U. S.  Email us at: mobappqs@service. discovercard. com. • Redeem rewards for gift cards starting at only $5. *See FICO® Credit Score terms at this app.  Do you have questions or comments about this app’s Mobile App?  Direct Banking Satisfaction Studies of customers’ satisfaction with branchless banks. Visit jdpower. com/awards for more details. app. com/credit-cards/help-center/this app-terms-of-use. 



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