Mi Banco Status

Last Updated on 2025-02-13 by Banco Popular de Puerto Rico

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⚠️ Most reported problems ⚠️

Crashes

45.5%

27.3%

Connection

9.1%

Not working

9.1%

24 hour clock ⏰

- Too many security questions

- Mobile deposit feature has issues with picture orientation

- Does not show available balance for credit cards

- Takes days for purchases to be posted and balances updated

- Cannot search through transactions in account

- Mobile deposit feature not available for all clients, which is considered discriminatory

- Limited functionality compared to computer banking

- Cannot see pending credit card transactions

Common Mi Banco Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve Mi Banco network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the Mi Banco App
1. On android, goto Settings » Mi Banco » click [Force Stop]

Clear Mi Banco App Cache and Data:
1. On android, goto Settings » Apps » Mi Banco » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Mi Banco.

On android, goto Settings » Apps or Manage Apps tab.
Click Mi Banco » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Mi Banco » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Mi Banco