Albus app not working? crashes or has problems?

Albus Status

Last Updated on 2018-10-30 by SNAL (Société Nouvelle des Ateliers Logiques)

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4 User reports:
App has problems

User reports 4

⚠️ Most reported problems ⚠️

Not working

75.0%

25.0%

problems reported in the last 24 hours

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Common Albus Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Albus app on iOS and Android devices. Solve all Albus app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Albus iPhone Issues and Solutions

Albus iOS app crashes, not working, errors
Albus iOS app network issues
Albus on iOS has black/white screen

Albus Android App Issues and Solutions

Albus has errors/crashing/not working
Albus server network connectivity issues
Albus has black screen

Albus iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Albus app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Albus app crashes or not working on Iphone (iOS):

Close and restart the Albus app on iPhone
Update Albus app to the Latest Version for iOS
Uninstall and reinstall Albus iPhone app
Update your iPhone to the latest iOS version

Fix Albus on iPhone unable to connect to server/internet connection issues::

To resolve Albus network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Albus black/white screen (blank screen) on iPhone:

Follow the Albus iOS app troubleshooting guide Here →

Albus Android App Issues and Solutions

Fix Albus not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Albus app issues:

Force Stop the Albus App
1. On android, goto "Settings" » click Albus app. » click "Force Stop".

Update Albus to the latest version on PlayStore

Clear Albus App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Albus app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Albus.

Fix Albus unable to contact server/ Albus internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Albus » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Albus » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Albus on android.

Solve Albus black/white screens issue on Android:

Follow the Albus android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at SNAL (Société Nouvelle des Ateliers Logiques), developers of Albus.

About this app

Gratuite pour tous les infirmiers, l'application vous permet de retrouver plein d'outils pratiques spécialement conçus pour les infirmiers libéraux : calcul des débits de perfusion, évaluation interactive du risque d'escarres, conversion glycémique... this app Mobile, l'appli du logiciel infirmier, vous permet de disposer d'outils très pratiques pour faire les soins et gérer votre cabinet.