Castlight app not working? crashes or has problems?

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I have a problem with Castlight

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6 User reports:
App has problems
 User reports 6

⚠️ Most reported problems ⚠️
Something else
40.0%

Not working
30.0%

Connection
20.0%

Login
10.0%

Problems reported in the last 24 hours

24 hour clock ⏰

Summary of Castlight Problems 🔥

- Apple HealthKit does not work

- Pages in the app will not load

- Loading times are slow

- Content is arranged awkwardly

- Must enter 10 point drawing individually

- App went from slow to the point of not even loading

- Stopped capturing data from linked applications such as Apple Health

- Usage of this app has actively contributed to adding frustration to my day

📋 4 Reported Issues:

M
Michael Hand 2024-01-05

I have a new Garmin tracker. It tracks my steps and sleep fine in their 'connect' app. However, the Castlight app is only seeing the steps and NOT the sleep. I have removed it and re-added it to the castlight app and it still does not work. HOW can I fix this? I really to not want to be manually entering my sleep every day.

J
Jim Rowell 2023-04-22

My sleep data is not syncing

R
Rebecca Newman 2023-01-29

Says signing in….. and then nothing else happens. I had reset password before that

G
Grant Kim 2022-05-23

Castlight wont sync w/ my fitbit. I followed the troubleshooting guidlelines. Still stuck

Showing 1-4 of 4 reported issues:

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Common Castlight Problems & Solutions. Troubleshooting Guide

Table of Contents:

  1. Castlight iPhone Issues and Solutions

  2. Castlight Android App Issues and Solutions


  Contact Support

Verified email ✔✔

E-Mail: support@castlighthealth.com

Website: 🌍 Visit Castlight Website

Privacy Policy: https://us.castlighthealth.com/#/agreement/privacy_policy

Developer: Castlight Health




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