Smart-Choice app not working? crashes or has problems?

Smart-Choice Status

Published by on 2023-12-03

Smart-Choice Mobile is developed by Alight Solutions LLC. The app provides a
single access point for participants to manage their consumer driven healthcare
and other tax favored benefit accounts.


I have a problem with Smart-Choice

Are you having issues? Select the issue you are having below and provide feedback to Smart-Choice.


problems reported in the last 24 hours

24 hour clock

Most reported problems

Not working
50.0%

Connection
25.0%

Login
25.0%

Something else
25.0%


Reported Issues: 2 Comments

By Stefanie L Kamberos   3 months ago


System is down when trying to access. Multiple times

By Fleur Kaminski   7 months ago


My smart choice app keeps on crashing and would not let me logged in


Common dislikes about Smart-Choice app

- Fonts could be bigger

- App response is sometimes slow

- Details on investment elections are not included

- Signup process is laborious

- Security questions are insecure

- Have to enter debit card number by hand

- App doesn't remember user by default

- Keeps pushing user to allow location tracking

- Not user friendly

- Constantly locks up

- HSA cards take a month to ship

- Claim says processed and paid but no deposit

- Password reset not accepted



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Common Smart-Choice Problems & Solutions. Troubleshooting Guide


   



  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Alight Solutions, LLC, developers of Smart-Choice.


91.67% Contact Match

Developer: WealthCare Mobile

E-Mail: [email protected]

Website: Visit Smart-Choice Website

66.67% Contact Match

Developer: SMART CHOICE LOGS

E-Mail: [email protected]

Website: Visit SMART CHOICE LOGS Website



About this app

Smart-Choice Mobile is developed by Alight Solutions LLC.  SmartChoice provides a single access point for participants to manage their consumer driven healthcare and other tax favored benefit accounts. • Same username/password as the online portal (no need to register your mobile device; just download, login, and go! 



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