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Smart-Choice Status


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⚠️ Most reported problems ⚠️

Login
30.4%

Not working
30.4%

Connection
17.4%

Crashes
8.7%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of Smart-Choice Problems 😠👌🔥

- Fonts could be bigger

- App response is sometimes slow

- Details on investment elections are not included

- Signup process is laborious

- Security questions are insecure

- Have to enter debit card number by hand

- App doesn't remember user by default

- Keeps pushing user to allow location tracking

- Not user friendly

- Constantly locks up

- HSA cards take a month to ship

- Claim says processed and paid but no deposit

- Password reset not accepted

  3 Reported Issues: 😵🆘🛟🚨📢

Rener
2024-05-13

This app keeps crashing when I try to sign in. Reinstalling doesn't help.

Stefanie L Kamberos
2024-01-04

System is down when trying to access. Multiple times

Fleur Kaminski
2023-09-05

My smart choice app keeps on crashing and would not let me logged in

Showing 1-3 of 3

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Common Smart-Choice Problems & Solutions. Troubleshooting Guide

       


  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Alight Solutions, LLC, developers of Smart-Choice.




About this app

Smart-Choice Mobile is developed by Alight Solutions LLC.  SmartChoice provides a single access point for participants to manage their consumer driven healthcare and other tax favored benefit accounts. • Same username/password as the online portal (no need to register your mobile device; just download, login, and go!