Are you having issues? Select the issue you are having below and provide feedback to FortiToken.
- Push notifications not working
- Basic security functionality should be included for free in fortigate
- Totp requires no maintenance costs on fortinet's side, but is a cash grab that puts customers at risk
Complete guide to troubleshoot FortiToken app on iOS and Android devices. Solve all FortiToken app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Fortinet, developers of FortiToken.
Compatible with iPhone, iPad, and iPod touch. this app Mobile cannot change settings on your phone, take pictures or video, record or transmit audio, nor can it read or send emails. Sensitive information, such as Email Address or Token seeds may be entered during manual installation of this app tokens, 3rd Party tokens, and Token Transfer. • TouchID/FaceID: used for app security, respectively. • this app must keep the phone awake while it is upgrading the internal database to avoid data corruption. this app Mobile is an OATH compliant, event-based and time-based One Time Password (OTP) generator application for the mobile device. Further, it cannot see your browser history, and it requires your permission to send you notifications or to change any settings. Any visibility this app Mobile requires is to verify your OS version to determine app version compatibility. And, this app Mobile cannot remotely wipe your phone. It is the client component of Fortinet’s highly secure, simple to use and administer, and extremely cost effective solution for meeting your strong authentication needs. By downloading and Installing this app Mobile, I agree with all terms stated above. You will need to use FortiOS or FortiAuthenticator as the back-end validation server. Requires iOS 9 or later.