Contact FortiToken Support
Published by Fortinet on 2023-11-14 About: FortiToken Mobile is an OATH compliant, event-based and time-based One Time
Password (OTP) generator application for the mobile device. It is the client
component of Fortinet’s highly secure, simple to use and administer, and
extremely cost effective solution for meeting your strong authentication needs.
How to Contact FortiToken Customer Service/Support
Listed below are our top recommendations on how to get in contact with FortiToken Mobile. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact FortiToken Mobile. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Fortinet
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Developer: Fortinet
E-Mail: [email protected]
Website: Visit FortiToken Website
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Reported Issues: 3 Comments
By DPCroy
Push Notifications not working
Since latest update push notifications are not working
By Edev
Requires purchase of token license
This is basic security functionality that should be included for free in fortigate. Totp requires absolutely no maintenance costs on fortinet's side so this is an embarrassing cash grab that puts customers at risk.
By G_Feedback
Requires a pin now!
Latest app update requires you to create and then enter a pin in order to get your token pin. Extra unnecessary step. Really stupid!
Have a Problem with FortiToken Mobile? Report Issue
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Why should I report an Issue with FortiToken Mobile?
- Pulling issues faced by users like you is a good way to draw attention of FortiToken Mobile to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a FortiToken Mobile customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using FortiToken Mobile.
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