FortiToken Mobile Reviews

FortiToken Mobile Reviews

Published by on 2024-05-07

🏷️ About: FortiToken Mobile is a One Time Password (OTP) generator application that is OATH compliant, event-based and time-based. It is used as the client component of Fortinet’s strong authentication solution. The app requires iOS 9 or later and is compatible with iPhone, iPad, and iPod touch. FortiToken Mobile is highly secure, easy to use and administer, and cost-effective. It requires FortiOS or FortiAuthenticator as the back-end validation server.


       


Overall Customer Experience 😎


😎👌🔥 Positive experience
38.0%

🙄💅🫥 Neutral
37.3%

👿🤬😠 Negative experience
24.7%

~ from Justuseapp.com NLP analysis of 89 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- Works well and is easy to bring up

- Improvements to the countdown graphic

- Allows fingerprint authentication and is easy for end users

- Requires little to no training



Read 21 Customer Service Reviews 👿🤬😡😠💢😤

3.0 out of 5

Push Notifications not working

2022-05-22

Since latest update push notifications are not working

Requires purchase of token license

2022-06-23

This is basic security functionality that should be included for free in fortigate. Totp requires absolutely no maintenance costs on fortinet's side so this is an embarrassing cash grab that puts customers at risk.

Requires a pin now!

2022-07-24

Latest app update requires you to create and then enter a pin in order to get your token pin. Extra unnecessary step. Really stupid!

Please remove the key password

2022-08-25

The product is good, but never received a message with an update coming soon with readme notes. The store pushed the change and forced me to creat key password. Everything things seems to be now password after password. It is annoying. iPhone password, login password can this be more easy to use. The password prompt time out every 30seconds. Please remove

Make a watch app

2022-09-26

Is it really that hard?

Needs limitations

2022-10-27

Works fine but limit who can buy tokens. If I set up my VPN users and have them use FortiToken I don’t want them to accidentally buying tokens. It’s convenient but not practical.

No Apple Watch option?

2022-11-28

Really need an Apple Watch option to increase ease of use since my watch is always on my wrist and my phone is not always right on me.

Still no watch app?

2022-12-29

Still no watch app for Apple- when are you going to make this?

Getting Better but not yet

2023-01-30

Key dates (last updates) need to be displayed. Ability to delete old keys is important. Multiple site access would be a future requirement; how would I know which is which? App works well for enterprise use; however, FortiToken needs to mature quickly. First time use, had to remove app to remove an old key.

Display needs to do something like captcha text so that no over the shoulder keys are taken

Does its job

2023-03-03

Does what you expect it to but needs an aesthetic makeover. Looks very dated. Im literally having to deploy azure mfa even though we have fortiauthenticator because none of leadership like the look of FortiToken.

Bypass App PIN

2023-04-01

Can we still require Touch ID to access TokenApp? Why remove security from app because the user has unlocked their phone via PIN or Touch ID? I feel less secure now.

Watch version cannot approve token

2023-05-03

Not sure if I’m doing something wrong, but when your notifications appear on my Apple watch, I select “Approve” but it does not validate my login. Can you fix?

It works

2023-06-03

It works. I can't say anything more than that. It is easy to read, and it beats having to carry around a fob. One less piece of gear to forget or misplace.

Good and priced right

2023-07-05

I've found Fortinet equipment easy to admin and a great value compared to other UTM devices. this app is a one time license! It has enabled our global operations to deploy OTP at half the price of others. It works, no out of phase sync issues so far. Deploying around 500 tokens in U.S.,EU, and China.

Nice improvement

2023-08-05

New version allows you to see multiple tokens on the screen. Only 4 stars bc I keep getting a warning popup since i changed phones:

If you are attempting to restore this app on a new device, for your protection you must delete and reinstall tokens

I deleted and reinstalled my tokens and they are working well. Now pls make this annoying popup go away.

It needs Apple Watch Support as well

2023-09-06

It would be great to see FortiToken support the Apple Watch to get the token right on the watch! Thanks!

Good app, needs an Apple Watch version!!!

2023-10-08

App works perfectly for my OTP logins. But this functionality would be so much better on apple watch. The watch is much more akin to a physical token and a natural for FortiToken. Please develop!

Makes it easy

2023-11-08

With now being able to have more then one token on the screen it makes my job slightly easier.

Very handy

2023-12-10

Works well and is easy to bring up. I like the improvements to the countdown graphic. Might be easier to read with a full pie instead of just the pie borders.

It works.

2024-01-10

Allows fingerprint authentication and is easy for end users. Requires little to no training. Enough said.

No watch app ☹️ ☹️ ☹️

2024-12-18

iPhone app: the hit box for the eye icon to see the number needs to be larger. Find my self tapping slightly off and it bringing me to an info page instead of showing me the numbers.

Also no watch app. Make a watch app.



Is FortiToken Safe? 🤗🙏


Yes. FortiToken Mobile is very safe to use. This is based on our NLP (Natural language processing) analysis of over 89 User Reviews sourced from the Appstore and the appstore cumulative rating of 3.0/5 . Justuseapp Safety Score for FortiToken Is 60.6/100.


Is FortiToken Legit? 💯


Yes. FortiToken Mobile is a totally legit app. This conclusion was arrived at by running over 89 FortiToken Mobile User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for FortiToken Is 100/100..


Is FortiToken Mobile not working? 🚨


FortiToken Mobile works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



Payments 💸🤑💰

**Pricing data is based on average subscription prices reported by Justuseapp.com users..

Pricing Plans Amount (USD)
5 tokens $499.00
10 tokens $959.00


How was your experience with FortiToken Mobile? Post a Review




Features

- OATH compliant, event-based and time-based OTP generator

- Client component of Fortinet’s strong authentication solution

- Highly secure, easy to use and administer, and cost-effective

- Requires FortiOS or FortiAuthenticator as the back-end validation server

- Compatible with iPhone, iPad, and iPod touch

- Cannot change settings on the phone, take pictures or video, record or transmit audio, nor can it read or send emails

- Cannot see browser history and requires permission to send notifications or change settings

- Cannot remotely wipe the phone

- Requires permission to access the camera for scanning QR codes for easy token activation

- Uses TouchID/FaceID for app security

- Requires access to the internet for communication to activate tokens and receive push notifications

- Allows users to send feedback by email and internally share files between applications to prepare an attachment to be sent by email

- Keeps the phone awake while upgrading the internal database to avoid data corruption

- Sensitive information, such as Email Address or Token seeds, may be entered during manual installation of FortiToken tokens, 3rd Party tokens, and Token Transfer.

  Customer Service/Support
Developer:
Fortinet


Website: