IMSWARE HelpDesk app not working? crashes or has problems?

IMSWARE HelpDesk Status

Published by IMS GmbH

Acquire breakdowns, maintenance or fault messages. IMSWARE.

I have a problem with IMSWARE HelpDesk

Are you having issues? Select the issue you are having below and provide feedback to IMSWARE HelpDesk.

User reports:
No current problems

User reports 0

problems reported in the last 24 hours

24 hour clock

Most reported problems

Reported Issues: 0 Comments

No reports yet! Be the first to report an issue.

Have a Problem with IMSWARE HelpDesk? Report Issue

Common IMSWARE HelpDesk Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot IMSWARE HelpDesk app on iOS and Android devices. Solve all IMSWARE HelpDesk app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

IMSWARE HelpDesk iPhone Issues and Solutions

IMSWARE HelpDesk iOS app crashes, not working, errors
IMSWARE HelpDesk iOS app network issues
IMSWARE HelpDesk on iOS has black/white screen

IMSWARE HelpDesk Android App Issues and Solutions

IMSWARE HelpDesk has errors/crashing/not working
IMSWARE HelpDesk server network connectivity issues
IMSWARE HelpDesk has black screen

IMSWARE HelpDesk iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever IMSWARE HelpDesk app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix IMSWARE HelpDesk app crashes or not working on Iphone (iOS):

Close and restart the IMSWARE HelpDesk app on iPhone
Update IMSWARE HelpDesk app to the Latest Version for iOS
Uninstall and reinstall IMSWARE HelpDesk iPhone app
Update your iPhone to the latest iOS version

Fix IMSWARE HelpDesk on iPhone unable to connect to server/internet connection issues::

To resolve IMSWARE HelpDesk network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix IMSWARE HelpDesk black/white screen (blank screen) on iPhone:

Follow the IMSWARE HelpDesk iOS app troubleshooting guide Here →

IMSWARE HelpDesk Android App Issues and Solutions

Fix IMSWARE HelpDesk not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent IMSWARE HelpDesk app issues:

Force Stop the IMSWARE HelpDesk App
1. On android, goto "Settings" » click IMSWARE HelpDesk app. » click "Force Stop".

Update IMSWARE HelpDesk to the latest version on PlayStore

Clear IMSWARE HelpDesk App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "IMSWARE HelpDesk app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch IMSWARE HelpDesk.

Fix IMSWARE HelpDesk unable to contact server/ IMSWARE HelpDesk internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click IMSWARE HelpDesk » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got IMSWARE HelpDesk » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch IMSWARE HelpDesk on android.

Solve IMSWARE HelpDesk black/white screens issue on Android:

Follow the IMSWARE HelpDesk android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at IMS GmbH, developers of IMSWARE HelpDesk.

88.89% Contact Match

Developer: RIB IMS

E-Mail: [email protected]

Website: Visit IMSWARE HelpDesk Website

78.05% Contact Match

Developer: RIB IMS

E-Mail: [email protected]

Website: Visit RIB IMS Website

About this app

APP HelpDesk has a direct interface to your existing IMSWARE installation and is able to process transactions, maintenance management or fault messages. APP HelpDesk is the perfect mobile supplement for IMSWARE - with a range of use from Facilities Management / CAFM / IWMS / CMMS, Property Management to Real-Estate Management. IMSWARE. Acquire breakdowns, maintenance or fault messages. IMSWARE. IMSWAREHelpDesk is able to record any type of e. g. technical breakdowns or requests to your internal HelpDesk, capture photos and much more.