Netvue Status
Published by NetView Technologies on 2023-10-25 NETVUE, INC is a technologically innovative company, and the creator of the
world's first AI Video doorbell-Netvue Belle. With our world-class hardware and
software development team, we've independently developed a series of smart home
products, including IP cameras, smart doorbells, baby monitors, smart sockets,
etc.
Are you having issues? Select the issue you are having below and provide feedback to Netvue.
problems reported in the last 24 hours
Reported Issues: 18 Comments
By Jay 3 months ago
Hi. I'm new to Netvue with my first camera (Vigil Plus) but unfortunately am unable to use it as the app keeps crashing during setup. I go through the Select Device Type screen, choosing Outdoor Cameras > Vigil Plus >Add New Camera > "I heard the sound or saw the light on" > NEXT ... then app closes. I occasionally get a message advising I wait for the developers to issue an update but as the latest one was apparently 2 weeks ago, how soon to the next one? The same thing happens on both mine and my wife's phone.
By Francesco Z. 7 months ago
Good morning, Lot of troubles I had with this piece of scr*p: installing it has been a nightmare, then "tuning" it almost the same. Now it seems, eventually, go be up and running: 1) "live-steaming" seems ok 2) "motion-detection" too, I get messages warning me about movements detected and receive an image preview, so I guess it's fine. Questions are, among the many I have, WHERE videoclips are saved (guess on SD card) and HOW I access them (without removing the card from it slot). Then, whoever chose those ugly colors? Blue roof and white walls ... Nonsense! Regards
By Bill 9 months ago
The app keeps logging me off without me requesting it.
By LYNN DOMINGUEZ 9 months ago
I have three cameras one being the bird feeder. They are all connected to the internet but the app will not show the activity.
By Fakename 10 months ago
2 days ago I started using it to detect what animals go by at night for fun just to see what came by. I got some pretty cool stuff and it was recording well but suddenly last night and today, it stopped detecting motion and no recordings will load at all in the app. It is fully charged and connected to the internet and I don’t know what the problem is. The camera is also on high sensitivity with motion detection on. Should I turn the sensitivity down?
By Susan Highfueld 11 months ago
My birdfeeder camera not working after several months. Have charged everything. Not connecting to wifi. Total mystery. Not happy.
By Костадин Георгиев 1 year ago
It hasn't loaded my program for three days. I have 3 cameras
By norman skaggs 1 year ago
downloaded netvue app on firestick. will show alerts and settings but will not show live feed
By John 1 year ago
App keeps stopping
By John 1 year ago
I have 3 cameras and worked find for two weeks now when I try to view the cameras it says the app is stopping.
By Blanca 1 year ago
My app keeps saying unable to connect to the internet but the other devices are connected to the camera and my phone is connected to the internet
By Mark D Fleming 1 year ago
It says my Android 9 tablet is not compatible with my Netvue Vigil. My tablet uses 2.4ghz. I loaded the software onto my Android 10 phone. But my internet is 5ghz. I don't want to use my phone. I'll now try it on a Geobook with Windows and a Chromebook. This is a lot of effort for setting up a device. I regret buying it.
By John 1 year ago
Keeps crashing
By Heather King 1 year ago
My app keeps saying unable to connect to the internet but the other devices are connected to the camera and my phone is connected to the internet
By Renita Royal 1 year ago
My netvue is not working
By Barbara Givins 1 year ago
I have 2 outdoor cameras one doesn't send notifications
By Maria A Bonilla 1 year ago
I’ve got 2 Netvue cameras and have used them a few years now, but suddenly I can’t get service through Netvue to pay my subscription and have recordings and it’s saying because I have an iPhone and you no longer want to work with iPhones… So what do I do for protection?? Please call me and help me fix this issue please (702) 467-5125
By Piotr Zajlich 2 years ago
App is not starting after installation.
Common dislikes about Netvue app
- Video gets super delayed
- App doesn’t use two factor authentication
- Ignores all volume controls on the phone
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Common Netvue Problems & Solutions. Troubleshooting Guide
Complete guide to troubleshoot Netvue app on iOS and Android devices. Solve all Netvue app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at NetView Technologies, developers of Netvue.
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Developer: NetvueTeam
E-Mail: [email protected]
Website: Visit Netvue Website
With our world-class hardware and software development team, we've independently developed a series of smart home products, including IP cameras, smart doorbells, baby monitors, smart sockets, etc. this app lets you watch over your home from anywhere. With motion detection, you can only focus on what matters to you. Our mission is to use A. I. technology to assist people in all aspects of home life and bring a human dimension to modern technology. We'll always focus on improving customer's lives by building the best smart devices in the industry. All this app cameras and doorbells stream live HD video and two-way audio straight to your iPhone, iPad. this app, INC is a technologically innovative company, and the creator of the world's first AI Video doorbell-this app Belle. We're inviting you to join this app family today and make your home a smart home! Home security, done smart. They also work with Amazon Alexa.
