Netvue Status
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115 Problems reported in the last 24 hours
🔨🐞 Solved: verified fixes that worked!
[Solved] will not conect to wifi
[Solved] Tried original and new app, can not connect to internet but all my other stuff works. App won’t open
[Solved] trying to log into my netvue app on my phone it says internet connection failed please check network
Can’t connect,app won’t open
Cameras are offline saying “unable to connect to internet” though all other apps working fine.
Says no internet connection
Suddenly stopped working
Netvue app on iPhone has suddenly stopped working. Tried different WiFi and cellular but same problem
Will not let me turn on cameras and when I logged off to log back in will not let me log back in.
Unable to connect with both ios and android.
📋 26 Reported Issues:
Your app will not let me log in. Failure message is always "internet connection failed, check netwok
App says no internet connection
Message: "cannot connect to internet" Please advise.
Netvue suddenly reports „can‘t connect to internet“
Does not let you login or access cameras
Having a problem logging into Netnve today when will the problem be sorrted
Netvue App just says “can’t connect to internet”. Network is fine, all other Apps and devices fine.
Unable to connect with both old or new app
Hi. I'm new to Netvue with my first camera (Vigil Plus) but unfortunately am unable to use it as the app keeps crashing during setup. I go through the Select Device Type screen, choosing Outdoor Cameras > Vigil Plus >Add New Camera > "I heard the sound or saw the light on" > NEXT ... then app closes. I occasionally get a message advising I wait for the developers to issue an update but as the latest one was apparently 2 weeks ago, how soon to the next one? The same thing happens on both mine and my wife's phone.
Good morning, Lot of troubles I had with this piece of scr*p: installing it has been a nightmare, then "tuning" it almost the same. Now it seems, eventually, go be up and running: 1) "live-steaming" seems ok 2) "motion-detection" too, I get messages warning me about movements detected and receive an image preview, so I guess it's fine. Questions are, among the many I have, WHERE videoclips are saved (guess on SD card) and HOW I access them (without removing the card from it slot). Then, whoever chose those ugly colors? Blue roof and white walls ... Nonsense! Regards
The app keeps logging me off without me requesting it.
I have three cameras one being the bird feeder. They are all connected to the internet but the app will not show the activity.
2 days ago I started using it to detect what animals go by at night for fun just to see what came by. I got some pretty cool stuff and it was recording well but suddenly last night and today, it stopped detecting motion and no recordings will load at all in the app. It is fully charged and connected to the internet and I don’t know what the problem is. The camera is also on high sensitivity with motion detection on. Should I turn the sensitivity down?
My birdfeeder camera not working after several months. Have charged everything. Not connecting to wifi. Total mystery. Not happy.
It hasn't loaded my program for three days. I have 3 cameras
downloaded netvue app on firestick. will show alerts and settings but will not show live feed
App keeps stopping
I have 3 cameras and worked find for two weeks now when I try to view the cameras it says the app is stopping.
My app keeps saying unable to connect to the internet but the other devices are connected to the camera and my phone is connected to the internet
It says my Android 9 tablet is not compatible with my Netvue Vigil. My tablet uses 2.4ghz. I loaded the software onto my Android 10 phone. But my internet is 5ghz. I don't want to use my phone. I'll now try it on a Geobook with Windows and a Chromebook. This is a lot of effort for setting up a device. I regret buying it.
Keeps crashing
My app keeps saying unable to connect to the internet but the other devices are connected to the camera and my phone is connected to the internet
My netvue is not working
I have 2 outdoor cameras one doesn't send notifications
I’ve got 2 Netvue cameras and have used them a few years now, but suddenly I can’t get service through Netvue to pay my subscription and have recordings and it’s saying because I have an iPhone and you no longer want to work with iPhones… So what do I do for protection?? Please call me and help me fix this issue please (702) 467-5125
App is not starting after installation.
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Developer: NetvueTeam
‼️ Outages Happening Right Now
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Jun 25, 2026, 11:03 PMa Windows user from Macclenny, United States reported problems with Netvue : Connection
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Jun 25, 2026, 10:34 PM
a Windows user from Macclenny, United States reported problems with Netvue : Connection
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Jun 25, 2026, 10:08 PM
a iOS user from Branford, United States reported problems with Netvue : Login
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Jun 25, 2026, 07:35 PM
a iOS user from Wethersfield, United States reported problems with Netvue : Connection
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Jun 25, 2026, 07:19 PM
a user from Frisco, United States reported problems with Netvue : Connection
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Jun 25, 2026, 06:35 PM
a Windows user from Carpentras, France reported problems with Netvue : Login
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Jun 25, 2026, 06:18 PM
a iOS user from Quincy, United States reported problems with Netvue : Connection
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Jun 25, 2026, 06:06 PM
a AndroidOS user from Étampes, France reported problems with Netvue : Login
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Jun 25, 2026, 04:46 PM
a iOS user from Plainfield, United States reported problems with Netvue : Connection
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Jun 25, 2026, 04:31 PM
a iOS user from Chicago, United States reported problems with Netvue : Connection
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