Netvue app not working? crashes or has problems?

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⚠️ Most reported problems ⚠️

Connection
24.0%

Not working
21.2%

Crashes
20.2%

Something else
17.3%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of Netvue Problems 😠👌🔥

- Video gets super delayed

- App doesn’t use two factor authentication

- Ignores all volume controls on the phone

  18 Reported Issues: 😵🆘🛟🚨📢

Jay
2024-01-28

Hi. I'm new to Netvue with my first camera (Vigil Plus) but unfortunately am unable to use it as the app keeps crashing during setup. I go through the Select Device Type screen, choosing Outdoor Cameras > Vigil Plus >Add New Camera > "I heard the sound or saw the light on" > NEXT ... then app closes. I occasionally get a message advising I wait for the developers to issue an update but as the latest one was apparently 2 weeks ago, how soon to the next one? The same thing happens on both mine and my wife's phone.

Francesco Z.
2023-09-07

Good morning, Lot of troubles I had with this piece of scr*p: installing it has been a nightmare, then "tuning" it almost the same. Now it seems, eventually, go be up and running: 1) "live-steaming" seems ok 2) "motion-detection" too, I get messages warning me about movements detected and receive an image preview, so I guess it's fine. Questions are, among the many I have, WHERE videoclips are saved (guess on SD card) and HOW I access them (without removing the card from it slot). Then, whoever chose those ugly colors? Blue roof and white walls ... Nonsense! Regards

Bill
2023-07-17

The app keeps logging me off without me requesting it.

LYNN DOMINGUEZ
2023-07-06

I have three cameras one being the bird feeder. They are all connected to the internet but the app will not show the activity.

Fakename
2023-06-13

2 days ago I started using it to detect what animals go by at night for fun just to see what came by. I got some pretty cool stuff and it was recording well but suddenly last night and today, it stopped detecting motion and no recordings will load at all in the app. It is fully charged and connected to the internet and I don’t know what the problem is. The camera is also on high sensitivity with motion detection on. Should I turn the sensitivity down?

Susan Highfueld
2023-05-13

My birdfeeder camera not working after several months. Have charged everything. Not connecting to wifi. Total mystery. Not happy.

Костадин Георгиев
2022-12-26

It hasn't loaded my program for three days. I have 3 cameras

Norman Skaggs
2022-10-25

downloaded netvue app on firestick. will show alerts and settings but will not show live feed

John
2022-09-26

App keeps stopping

John
2022-09-26

I have 3 cameras and worked find for two weeks now when I try to view the cameras it says the app is stopping.

Blanca
2022-09-26

My app keeps saying unable to connect to the internet but the other devices are connected to the camera and my phone is connected to the internet

Mark D Fleming
2022-08-27

It says my Android 9 tablet is not compatible with my Netvue Vigil. My tablet uses 2.4ghz. I loaded the software onto my Android 10 phone. But my internet is 5ghz. I don't want to use my phone. I'll now try it on a Geobook with Windows and a Chromebook. This is a lot of effort for setting up a device. I regret buying it.

John
2022-07-19

Keeps crashing

Heather King
2022-07-15

My app keeps saying unable to connect to the internet but the other devices are connected to the camera and my phone is connected to the internet

Renita Royal
2022-07-06

My netvue is not working

Barbara Givins
2022-05-14

I have 2 outdoor cameras one doesn't send notifications

Maria A Bonilla
2022-05-10

I’ve got 2 Netvue cameras and have used them a few years now, but suddenly I can’t get service through Netvue to pay my subscription and have recordings and it’s saying because I have an iPhone and you no longer want to work with iPhones… So what do I do for protection?? Please call me and help me fix this issue please (702) 467-5125

Piotr Zajlich
2022-04-01

App is not starting after installation.

Showing 1-18 of 18

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Common Netvue Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Netvue app on iOS and Android devices. Solve all Netvue app problems, errors, connection issues, installation problems and crashes.


Table of Contents:

  1. Netvue iPhone Issues and Solutions

  2. Netvue Android App Issues and Solutions
       


  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at NetView Technologies, developers of Netvue.


Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit Netvue Website

Privacy Policy: http://resource.netvue.com/legacy/en/agreement.html

Developer: NetvueTeam




About this app

With our world-class hardware and software development team, we've independently developed a series of smart home products, including IP cameras, smart doorbells, baby monitors, smart sockets, etc. this app lets you watch over your home from anywhere.  With motion detection, you can only focus on what matters to you. Our mission is to use A. I. technology to assist people in all aspects of home life and bring a human dimension to modern technology.  We'll always focus on improving customer's lives by building the best smart devices in the industry.  All this app cameras and doorbells stream live HD video and two-way audio straight to your iPhone, iPad.  this app, INC is a technologically innovative company, and the creator of the world's first AI Video doorbell-this app Belle.  We're inviting you to join this app family today and make your home a smart home!  Home security, done smart.  They also work with Amazon Alexa.