sonnen Status

Last Updated on 2025-02-17 by sonnen GmbH

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⚠️ Most reported problems ⚠️

Connection

37.5%

25.0%

Not working

25.0%

Crashes

12.5%

24 hour clock ⏰

Common sonnen Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve sonnen network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the sonnen App
1. On android, goto Settings » sonnen » click [Force Stop]

Clear sonnen App Cache and Data:
1. On android, goto Settings » Apps » sonnen » Storage » click [Clear Data] option. This clears both data and cache.
2. restart sonnen.

On android, goto Settings » Apps or Manage Apps tab.
Click sonnen » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto sonnen » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch sonnen

E-Mail: info@sonnen.de

Website: 🌍 Visit sonnen Website

Privacy Policy: https://sonnengroup.com/privacy-policy/

Developer: sonnen GmbH

Apr 23, 2025, 06:06 PM
a user from Cologne, Germany reported problems with sonnen : Not working
Mar 19, 2025, 01:40 PM
a user from Brescia, Italy reported problems with sonnen : Crashes
Mar 13, 2025, 01:24 PM
a user from Cork, Ireland reported problems with sonnen : Not working
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