Are you having issues? Select the issue you are having below and provide feedback to .
- The app does not allow the user to add their portrait or a copy of their license.
- The app does not retain any information once the user leaves the app.
- The app failed to scan a valid ID of a 40-year-old man, causing inconvenience to the user and their workplace.
- The app incorrectly identified a driving permit as belonging to a 21-year-old, indicating a flaw in its accuracy.
Complete guide to troubleshoot app on iOS and Android devices. Solve all app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at IDEMIA Group, developers of .
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