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Summary of Problems 😠👌🔥

- The app does not allow the user to add their portrait or a copy of their license.

- The app does not retain any information once the user leaves the app.

- The app failed to scan a valid ID of a 40-year-old man, causing inconvenience to the user and their workplace.

- The app incorrectly identified a driving permit as belonging to a 21-year-old, indicating a flaw in its accuracy.

Have a Problem with Mobile ID Verify? Report Issue




Common Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot app on iOS and Android devices. Solve all app problems, errors, connection issues, installation problems and crashes.


Table of Contents:

  1. iPhone Issues and Solutions

  2. Android App Issues and Solutions
       


  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at IDEMIA Group, developers of .




About this app

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