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Summary of Problems 🔥

- The app does not allow the user to add their portrait or a copy of their license.

- The app does not retain any information once the user leaves the app.

- The app failed to scan a valid ID of a 40-year-old man, causing inconvenience to the user and their workplace.

- The app incorrectly identified a driving permit as belonging to a 21-year-old, indicating a flaw in its accuracy.

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Common Problems & Solutions. Troubleshooting Guide

Table of Contents:

  1. iPhone Issues and Solutions

  2. Android App Issues and Solutions


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E-Mail: verify-support@us.idemia.com

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Developer: Idemia R&D




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