Sprout Social app not working? crashes or has problems?

Sprout Social Status

Published by Sprout Social, Inc. on 2023-12-14

The perfect companion app for Sprout Social so you can manage your social media
anywhere. You must have a Sprout Social account to use this app.

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Common dislikes about Sprout Social app

- Errors and things not saving

- Manager not getting requests for approval

- No updates when these things happen

- Mobile experience is a disappointment

- Messages get rejected when trying to reschedule

- Posts get posted without approval even if approval is in the workflow

Have a Problem with Sprout Social? Report Issue

Common Sprout Social Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Sprout Social app on iOS and Android devices. Solve all Sprout Social app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Sprout Social iPhone Issues and Solutions

Sprout Social iOS app crashes, not working, errors
Sprout Social iOS app network issues
Sprout Social on iOS has black/white screen

Sprout Social Android App Issues and Solutions

Sprout Social has errors/crashing/not working
Sprout Social server network connectivity issues
Sprout Social has black screen

Sprout Social iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Sprout Social app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Sprout Social app crashes or not working on Iphone (iOS):

Close and restart the Sprout Social app on iPhone
Update Sprout Social app to the Latest Version for iOS
Uninstall and reinstall Sprout Social iPhone app
Update your iPhone to the latest iOS version

Fix Sprout Social on iPhone unable to connect to server/internet connection issues::

To resolve Sprout Social network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Sprout Social black/white screen (blank screen) on iPhone:

Follow the Sprout Social iOS app troubleshooting guide Here →

Sprout Social Android App Issues and Solutions

Fix Sprout Social not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Sprout Social app issues:

Force Stop the Sprout Social App
1. On android, goto "Settings" » click Sprout Social app. » click "Force Stop".

Update Sprout Social to the latest version on PlayStore

Clear Sprout Social App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Sprout Social app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Sprout Social.

Fix Sprout Social unable to contact server/ Sprout Social internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Sprout Social » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Sprout Social » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Sprout Social on android.

Solve Sprout Social black/white screens issue on Android:

Follow the Sprout Social android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Sprout Social, Inc., developers of Sprout Social.

100% Contact Match

Developer: Sprout Social, Inc.

E-Mail: [email protected]

Website: Visit Sprout Social Website

About this app

The perfect companion app for Sprout Social so you can manage your social media anywhere. You must have a Sprout Social account to use SproutSocial. Sprout Social is a social media management and engagement platform that helps you manage your Twitter, Facebook, Instagram, LinkedIn, Google My Business, and Tripadvisor profiles all in one place.