Contact Sprout Social Support
Company Name: Sprout Social, Inc.
About: Sprout Social provides a platform for businesses to manage social media engagement, publishing and
analytics.
Headquarters: Chicago, Illinois, United States.
Sprout Social Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with Sprout Social. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Sprout Social. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Sprout Social, Inc.
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Get Pricing Info for Sprout SocialContact Sprout Social! Or Contact Support
Need help using Sprout Social? Try their Help Center now!
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Read 3 Customer Service Reviews 😭😔💔
Fix the constant bugs!
by ReddaPDX
I have to use this per my contract maintaining 7 social media accounts for an auto company and I’m constantly getting errors and having things not save or my manager not getting requests for approval. It’s like 1/4 of the time these things happen, which is pretty ridiculous, and I never change the method in which I do things, so it’s not user error. They’ve already done an update based on a complaint I had months ago. Since then, I always check for an update but most of the time, there is no update when these things happen. It’s making my job way harder than it should be and I look like a flake or complainer when I’m neither. Fix this thing, please.
Really bad mobile experience
by HollaMindMeditation
Nothing really works great on Mobile. If a message gets rejected and you try to reschedule, it’s says it’s schedule but it’s not. Does not work. WARNING: posting Instagram post via mobile app, post them directly into your channels without approval even if you have approval in the workflow. It does not work at all. So far the mobile experience has been nothing short of a disappointment
Needs better notifications for Instagram video posting
by Winfield007
Instagram publishing may be limited with video but the reminder notifications for posting them is far too limited. I’d like a suite of reminders. I’d like to set it as a bonafide alarm, send me a text and then give me a call if I’m 15 minutes late. Of course I’d like to be in control of them but this needs to be more robust. It’s really hard to remember to post at random times of the day. And my notifications sometimes don’t make themself apparent and go unnoticed. So I have to set additional alarms in my calendar to make it work.
In my settings I set it to not go away unless I address the notification and that did not work.
Have a Problem with Sprout Social? Report Issue
Why should I report an Issue with Sprout Social?
- Pulling issues faced by users like you is a good way to draw attention of Sprout Social to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Sprout Social customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Sprout Social.
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