Hootsuite Status

Last Updated on 2025-02-13 by Hootsuite Media Inc.

I have a problem with Hootsuite

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User reports:
No current problems

- Composition interface can be buggy and cursor placement can be off

- Calendar feature for post scheduling is difficult to navigate

- Must have a business profile and linked Facebook page to schedule and post to Instagram

- Can only post square images to Instagram

- App suffers from memory problems and crashes frequently

- Cannot upload multiple photos when using a computer

- Paid membership upgrade options may not be available if free trial was used on a different device

- Facebook posting creates one post per image, rather than allowing for multiple images in one post.

Pete M 2022-06-13

The screen is just white. It says I'm logged in, but there is no dashboard, just a white screen.

Showing 1-1 of 1 reported issues:

Common Hootsuite Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve Hootsuite network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the Hootsuite App
1. On android, goto Settings » Hootsuite » click [Force Stop]

Clear Hootsuite App Cache and Data:
1. On android, goto Settings » Apps » Hootsuite » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Hootsuite.

On android, goto Settings » Apps or Manage Apps tab.
Click Hootsuite » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Hootsuite » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Hootsuite