Alliant app not working? crashes or has problems?

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⚠️ Most reported problems ⚠️

Not working
36.4%

Crashes
27.3%

Connection
18.2%

Login
9.1%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of Alliant Problems 😠👌🔥

- Difficult to get credit with the credit union

- Cannot see or access joint accounts where the user is not the primary account holder

- Error message pops up when taking a picture of the back of a check with black lines printed on it

- App is picky about photo quality for mobile deposits and gives error messages for minor issues such as signature not being present on some checks.

  1 Reported Issues: 😵🆘🛟🚨📢

Maria A. Tyrjan
2023-07-12

Hey, my app keep crashing. Talked to bank and they know I have done ALL the troubleshooting by myself. Sent IT a note and said should be fixed today. Really?? NOT. How come IT doesn’t communicate with members about these issue? According to the girl I talked to I have to call back?? Why?? What kind of customer service is this? If this app doesn’t start working SOON I will have to go to another bank. How the heck am I suppose to deposit checks???

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About this app

All transactional data is encrypted and no sensitive account information is stored on your mobile device. • Location permissions are needed to determine your location in order to find ATMs. • Camera permissions are needed to deposit checks.  Deposit limits and other restrictions apply. this app’s Mobile Check Deposit Service is subject to eligibility.  Use your existing this app Online Banking login to get started or, if you’re a first time user, create your login credentials right from Alliant . • Fingerprint authentication. • Balance preview.  Surcharge-free ATMs include: this app-owned ATMs and ATMs that are part of the Alliance One, Allpoint, CO-OP Network, Credit Union 24, CU Here and Publix Presto networks.  View your balance prior to logging in. • Built-in help. this app Mobile Banking works with devices using Version – iOS – 9.  Savings accounts: You can make up to six total transfers to another account or a third party in a calendar month per federal regulations.  Transactions performed at other ATMs may be subject to the ATM owner’s surcharge fee.  We may refuse or reverse a transfer that exceeds these limits; we may also assess fees, suspend or close your account.  Checking accounts: There are no limits on the number of transfers you can make in a calendar month.  There is no charge from this app to use the mobile app, but message and data rates may apply.  Refer to this app’s Account Agreement and Disclosures for more information.  All deposits are subject to the this app Credit Union’s Funds Availability Policy.  The this app Mobile App makes it easy for you to manage your finances on the go, with only the tap of a finger.  It’s quick, convenient and all-around smarter banking! Tap. Bank. Smile.  Not all ATMs accept deposits.  Some features are available for eligible members and accounts only.