מכבי שירותי בריאות Reviews

English is the international lingua franca and is spoken even as a second language throughout every Europen country and even Asia and South America. Yet in Israel’s official institutions and even its international Banks it’s almost impossible to find an English speaking representative at any level.
Many English Olim made aliya after retirement (I am 88) when learning a new language especially like Hebrew, is very difficult. So surely Israel should make a greater effort to improve the range of its English speaking population.

Something as desperately important as Health Care in 2021 should be available in the primary languages spoken in Israel. This means Hebrew, Arabic, Russian and English. It can take HOURS to reach someone on the telephone in English to make an appointment. There is no excuse to limit מכבישירותיבריאות to Hebrew when the country is in a pandemic and people still need to do things like make doctors appointments. It is a horrible thing to harm people’s health by making it difficult to communicate in more than one language. It is shameful. Please make your app available in English, Arabic and Russian. It’s a matter of HEALTH FOR ISRAELI CITIZENS who are not all fluent in Hebrew. Please!!!

Sorry to let you know but not everyone of your customers can use the Hebrew apps, especially the old people.
My parents are to old to learn the languages and for them it is not possible to understand any of features in your app. Unfortunately it is the only possible way to be online and to be updated is using מכבישירותיבריאות.
Russian and English versions are going to be very helpful.

I am an olah hadash only here one month in Israel. I downloaded מכבישירותיבריאות and deleted it within 1 min. Why? Because there is no other language option other than Hebrew. Yes I am in ulpan and trying to learn Hebrew as fast as possible, but I am not a savant and need to have an English language option available for me to understand my healthcare on your website and your app. Ridiculous.

Almost useless app,every step requires calling the insurance company / doctor. You can only see very basic information. Too bad that on the phone they now redirect back to מכבישירותיבריאות.
מכבישירותיבריאות is almost a reason to switch from this medical provider.
PS מכבישירותיבריאות doesn't have a basic translation (hard to translate 20 menu items?)

After last update מכבישירותיבריאות started to work much better, but still there is a problems with connection and etc

Recent app update causes disconnects and service unavailable errors. You cannot stay logged in for more than a few seconds.

You guys gotta figure out a way to make מכבישירותיבריאות accessible to non-Hebrew speakers.

Erased all my data after updating. cannot do anything, very buggy

Description says English and Hebrew but there is no English option. That makes מכבישירותיבריאות totally useless to me.

מכבישירותיבריאות was okay before. Now it’s so confusing.

Please offer in English

inconsistent times of appointments, disappearing data

I loved מכבישירותיבריאות which made life so much easier from arranging appointments, requesting prescription renewal, downloading lab results. Etc. Since I updated מכבישירותיבריאות when I try to activate it the intro screen appears and then shuts down. It takes a number of clicks to download before מכבישירותיבריאות loads.

Nice but it is very annoying punching in I.D and password
Need to put " remember me " function. Easier and convenient

It was a significant improvement over the last several months. It's a pleasure to use application today. Keep going!

Terrible app. 90% of the time it is unusable - crashes at startup. When it works it’s great, but most of the time I have to use the website instead. This has continued despite last update (they update very rarely).

It would be nice to have the option to change the language on מכבישירותיבריאות

מכבישירותיבריאות worked fine until the last update. It doesn’t download. Impossible to make appointments because it is stuck in download status

The English on the website is “a poor man’s English “
Please improve the amount of English on the application

Was fine for me until the latest update liked it very much - when I call no one in Macabbi can help to stop מכבישירותיבריאות from crashing all kinds of excuses such as delete some other apps maybe that can help?? there’s no! tech help and no one knows anything in regard to מכבישירותיבריאות for me it was great using it before the update but now its simply worthless - Macabbi may be a good health ins plan but they are lousy when it comes to electronics and מכבישירותיבריאות in particular...

לקח זמן אבל סוף סוף אפליקציה ראויה

The English on the website is “a poor man’s English “
Please improve the amount of English on the application

מכבישירותיבריאות still crashes and is unusable.
Shame
It’s almost a year since the crashes have been reported.

It crashes all the time.
The developers should work in this.
Please fix it. Can’t get help to find out lab reports or leave messages for doctors if it’s not working!!!!!!

Trying to get an appointment to a doctor and by the end it says it couldn't connect. Don't waste your time with it.