PulsePoint Respond Reviews

PulsePoint Respond Reviews

Published by on 2021-06-25

PulsePoint Respond is a 911-connected mobile app that can immediately inform you
of emergencies occurring in your community and can request your help when
cardiopulmonary resuscitation (CPR) is needed nearby. PulsePoint Respond
empowers everyday citizens to provide life-saving assistanc...



Table of Contents:
1. Reviews
2. Is it Safe?
3. Is it Legit?
4. App not working?
5. Report Issue


PulsePoint Respond Reviews


  • By

    Great app, but could be better

    All of my coworkers use this app. About 1600 of them! It works great giving us a jump on emergencies. It’s almost perfect. Except....I don’t use it at night along with many others. There are way too many incidents throughout the night all over the city. I would be up all night if I leave on all of the notifications. It’s like listening to radio dispatch tone after tone and most of the time isn’t you. I would love to see settings for individual companies. For example, if you set your company as Engine 1, your phone would notify you if the incident involved E1. The phone could be set to ring, vibe and/or even turn on your phone light for a length of time. With today’s technology it shouldn’t be that difficult to accomplish. This would also be a great option during the day. Every report of a fire notification has fireman on edge for several seconds and we all pull our phones out to see the location. Most of the time it involves other stations and a majority of them end up being nothing. There is no reason to continuously alert members for a run they are not on for no reason, unless they choose too. Love the app and will continue to use it, but sorry PulsePoint, you are not user friendly when we need to get some sleep. Columbus, OH





  • By

    Great app but I would like more features

    This is a really good app, and I have used it for a while. Being a Junior Firefighter its good to know whats going on in your department and community, but their are still some features that could use some improvement. 1. Sometimes the app shows that my agency Suffolk County Fire and Rescue does not exist when I enter the app, I just re-download it and its fine. But that gets annoying 2. Make a special feature where it would only alert people that are certified in CPR and have a way to link official certification places to your account, like American Heart Association. And only page the people that have proof of certification. But still make the app available to all. 3. Be able to customize alert sounds and what type of alerts you want to receive, and classify the calls in a severity scale like 1-4 4 being fatal. Because the tone is made to get your attention and since I am still in school and it goes off it is awkward. Just want at vibration so I can feel it in my pocket. 4. Release more information about how to become or classes to become a “Verified Responder” Everything else is good and I like the new update, nice a clean. -Ryan


  • By

    Clean, simple, sharp, some more improvement ls needed.

    Love the new look of the interface. I like how if i try to tap on the audio button, it’ll now tell me that that department doesn’t provide audio, bummer, but at least I now know it’s not in PulsePoint’s control. One thing I’d like to see is if we change the map to satellite, it will stay selected to satellite and Vice versa; If we would like to see traffic levels as well, then it will stay that way. And one other thing I noticed is that not all calls no matter how minor they may or may not be actually don’t show up. Say a neighbor has medical episodes as a result from drinking too much in the past and the fire department is the only responders to them, not all of those calls get reported or show up in pulse point. About 98% of any calls actually get reported. Another thing is that I only get alerted for random calls even though I have everything selected for notifications. I could get alerted for something across town yet say a car accident down the street from me doesn’t alert me, I do t quite get that one.


  • By

    Just one issue

    I love the app and all, but there are still some things that that need work. For the agency list, can we have a filter to apply? Mainly filter by state please? I drive all over Florida and am never in the same city, but scrolling down the list is tiresome and not even organized. Also, you should have us make profiles with face pictures, basic description fields of us citizens, possibly a field for a drivers license number, then an “I’m responding” button when we are on our way. First responders should know, especially police, who is responding from the community, certain situations can keep us responders safe if any issues were to arise before responders get to the scene as well. Maybe add messaging/note features for us, then dispatch can see live as we post. Also one more suggestion. Can we get more settings and customizations? IE: custom sounds that are loud and attention grabbing. Ability for us to pick what sound for what event etc.


  • By

    Love this app!

    This app is so helpful to have. If I see fire trucks or ambulance go by, I just check the app and it tells me what the issue is and where. I only gave 4 stars because I think that under all the agencies I follow I should be able to get alerted to everything. Not just structure fires and car accidents etc. but medical emergencies, investigations, all of it. If it's listed in my feed I want an alert. Also, sometimes I get alerted and sometimes I'll go days without an alert (even though I have everything checked to receive alert). I think I have to have the app open to receive the alert and I wish I could be alerted even if app isn't running. Other than those two complaints, I really do like the app and find it an app everyone should have. I also (though I don't use it) love the cpr feature for those that are certified and want to help!


  • By

    Great App! Certainly room for improvement

    I have to say I love this app! This is exactly what I have been looking for. After reading some other reviews/requests, I agree with all of the upgrades that could happen in the future. The thing that I would like to see is the exact address listed for the calls, and the exact description of what it is. As of right now it only shows the road (no house number) and if it’s a medical emergency. It would be more helpful to see something more along the lines of “Charlie response, 67 year old male, showing signs of cardiac arrest.” Something a little more descriptive would be nice. With all that said I love this app and am looking forward to seeing any improvements in the future!


  • By

    Ideas for improvement

    This is an amazing app and love being able to listen to the fire ground dispatches. Two ideas that I would like to see added to PulsePoint would be to have an option to be alerted for vehicle fires; i am aware that you can currently but they are grouped into traffic accidents additionally. There are many many car accidents a day and it would be nice to filter out just the car fires versus both car accidents and vehicle fires. Also when you click on a call and it takes you to the map, could you possible have “pin drops” of stations within that city we are currently following? Thanks for everything you guys do! Paul





  • By

    Very good App

    This app has been very helpful and a great designed app. Being a volunteer firefighter, I’ve actually noticed calls showing up on Pulsepoint before our station tones drop plus being able to see other communities calls come in that my department provides mutual aid to, gives us a head start before we get dispatched completely. I would like to see Pulsepoint Developed for Ipad though not just Android/Apple phones. I rely alot on my iPad and having the ability to have it on running the Pulsepoint app would be Amazing. Currently have the iPhone version download for my iPad but it displays way too big, so it’s not really helpful only being able to see 2-3 calls displayed depending on vertical or horizontal display.


  • By

    Awesome functional application

    I find it incredible when I use this app and am able to respond immediately to a scene where my lifesaving skills can be productively used. The only problem I have with it is that push notifications alert me of all of the accidents/emergencies within the entire county, and more times than not, the authorities beat me to the incident, and my skills are no longer needed. Kinda wish there was a feature that would alter notifications to alert me within a custom radius of your current location, so I know what emergencies are nearby to me that I can get to as soon as 1 minute 30 seconds. Just a thought.


  • By

    Toledo Fire and Rescue Department

    PulsePoint is a valuable asset. We know what’s coming before we are dispatched. We get a jump on things as well as having pertinent information that allows us to prepare for the run with a significant head start. I also use it when I am out of town, being an EMT I have seen an incoming run for the jurisdiction I am in and realized I was in the same building as the person who called 911. I was with my daughter who is an RN. We were able to intervene several minutes before the fire department was able to get there. I also like having the information regarding location of defibrillators in public places.


  • By

    Incredible app- amazing for firefighters

    This app notifies me of structure fires, medical calls, rescues etc; and often times faster then our own dispatch can punch the call out to the station. My only suggestion for improvement would be to include an easier way to turn on and off alerts by department individually. This would allow us to monitor neighboring departments for structure fires but not medical calls, or vise versa. Having that extra flexibility would allow the user to custom use the app to be notified on exactly what they want, and from specific departments instead of blanket notifications for whatever department you are monitoring.


  • By

    Highly recommend

    I'm telling all my coworkers, friends, and family about this app now. I was able to respond to a notification that someone nearby needed CPR, and I arrived on scene to do so (successfully, too! Yay!). The only suggestion I have is that when the address for the event shows, there should be an option to pull up that address in a maps application to navigate. I had to punch the address in on a separate app and fumbled it pretty good since I was nervous, but having this feature would have made this a 5-star rating. 6/18: Updating my review to 5 stars since the amazing developers added the mapping feature.


  • By

    Pulse Point

    This is an excellent app! For some reason, I was not receiving audible alerts; they stopped for some unknown reason. I tried to troubleshoot, but never figured out what was wrong. The other day, I noticed that I was getting audible alerts, once more, after several months without. I have not heard anything today, which would be uncommon because of the busy area where I live. I will pay attention throughout the rest of the day, and I hope that I have not lost that capacity because the app is not as effective when there is no sound to alert me to what is happening in real time.


  • By

    Great overall!

    This is a very useful tool overall and the notifications come in as soon as the call is entered. A few things I’d like to see in the future would be the ability to turn on notifications for medical emergency calls. Also, it would be nice to be able to make custom notification sounds, and also maybe have an account system so you can save certain things to your account, and all your settings transfer between devices. Also maybe separate notification settings for each agency.


  • By

    Could use improvements

    I love this app as I have been a firefighter Cadet in my area and have previously been a cadet with my county sheriffs office search and rescue team. Wish this app worked better. I know that at one point I use to be able to listen to Portland Oregon fire rescue. The department I use to work along side as a cadet and now can't hear the dispatches. Unsure if it's because of the app no longer providing the dispatch or BOEC there dispatch center. I hate having to go to radioreference to get the dispatch also don't get a lot of the dispatches overheard on my scanner showing up in this app. Also downside would be nice if could implement a way to see Police response as well.



A better way to Contact apps


You can now contact PulsePoint Respond customer service directly
via Email using our new site - AppContacter.com

Contact PulsePoint Respond directly


Is PulsePoint Respond Safe?

Yes. PulsePoint Respond is very safe to use. This is based on our NLP (Natural language processing) analysis of over 118,287 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.8/5 . Justuseapp Safety Score for PulsePoint Respond Is 44.3/100.


Is PulsePoint Respond Legit?

Yes. PulsePoint Respond is a totally legit app. This conclusion was arrived at by running over 118,287 PulsePoint Respond User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for PulsePoint Respond Is 44.3/100.


Is PulsePoint Respond not working?

PulsePoint Respond works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.




Reported Issues: 4 Comments

By Pamula Suter
Aug 24 2021

Hello,
I have notifications enabled but no notifications since I got up around 5 this morning. I know I won't get notifications for every incident . .. ..
Please advise. Thank you.



By Jenny Ward
Apr 22 2021

Haven't had sound since January on Pulsepoint. Contacted you,
you responded with a link to Broadcastify. Clicked on that but get the same sound as on Pulsepoint no vocal.Sent 4 emails to Broadcastify but have not received any response?



By Margie
Mar 26 2021

Use the app on my iPad and iPhone 8 for several years and love it. Recently the app works fine but audio is missing. Checked audio and reinstalled app still not working. Any help would be appreciated.



By Jennifer Miller
Jan 12 2021

We have not had a notification since 4:24 am this morning on Dane County EMS/ Fire. Also you can turn volume on and it turns itself back off.





Have a Problem with PulsePoint Respond? Report Issue

Leave a comment:



Why should I report an Issue with PulsePoint Respond?

  1. Pulling issues faced by users like you is a good way to draw attention of PulsePoint Respond to your problem using the strength of crowds.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a PulsePoint Respond customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using PulsePoint Respond.


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