Asiana Airlines app not working? crashes or has problems?

Asiana Airlines Status

Published by Asiana Airlines on 2024-01-04

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Not working

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Reported Issues: 1 Comments

By Dep Soksereysophal 2 years ago

Always have problem with account login even the password is correct. Sometimes log in error stating there’s no account sometimes log in stating wrong email. Never a time I can log into my account without problem.

Common dislikes about Asiana Airlines app

- The app is just a web browser port into mobile, which is not very good in today's standards.

- Horrible customer service from Asiana, including non-functional web forms, limited AI chat service, and unresponsive phone lines.

- Functionalities are subpar, such as the inability to recover a password after exceeding login attempts.

- The UI may look sleeker than before, but it is empty underneath.

- The app and website are complete disasters, and the lack of response to client feedback is a remarkable dereliction of duty.

- The app's failures can cost users money, such as the inability to return dates when booking a flight or giving an error message when the payment has already gone through.

- Occasionally, the app won't work and sends users back to the home page.

Have a Problem with Asiana Airlines? Report Issue

Common Asiana Airlines Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Asiana Airlines app on iOS and Android devices. Solve all Asiana Airlines app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Asiana Airlines iPhone Issues and Solutions

Asiana Airlines iOS app crashes, not working, errors
Asiana Airlines iOS app network issues
Asiana Airlines on iOS has black/white screen

Asiana Airlines Android App Issues and Solutions

Asiana Airlines has errors/crashing/not working
Asiana Airlines server network connectivity issues
Asiana Airlines has black screen

Asiana Airlines iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Asiana Airlines app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Asiana Airlines app crashes or not working on Iphone (iOS):

Close and restart the Asiana Airlines app on iPhone
Update Asiana Airlines app to the Latest Version for iOS
Uninstall and reinstall Asiana Airlines iPhone app
Update your iPhone to the latest iOS version

Fix Asiana Airlines on iPhone unable to connect to server/internet connection issues::

To resolve Asiana Airlines network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Asiana Airlines black/white screen (blank screen) on iPhone:

Follow the Asiana Airlines iOS app troubleshooting guide Here →

Asiana Airlines Android App Issues and Solutions

Fix Asiana Airlines not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Asiana Airlines app issues:

Force Stop the Asiana Airlines App
1. On android, goto "Settings" » click Asiana Airlines app. » click "Force Stop".

Update Asiana Airlines to the latest version on PlayStore

Clear Asiana Airlines App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Asiana Airlines app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Asiana Airlines.

Fix Asiana Airlines unable to contact server/ Asiana Airlines internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Asiana Airlines » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Asiana Airlines » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Asiana Airlines on android.

Solve Asiana Airlines black/white screens issue on Android:

Follow the Asiana Airlines android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Asiana Airlines, developers of Asiana Airlines.