Asiana Airlines app not working? crashes or has problems?

Asiana Airlines Status

Last Updated on 2025-02-20 by Asiana Airlines

I have a problem with Asiana Airlines

Are you having issues? Select the issue you are having below and provide feedback to Asiana Airlines.

⚠️ Fix Now in One Click

👨🏻‍👩🏻‍👦🏻‍👦🏻
1 User reports:
App has problems

User reports 1

⚠️ Most reported problems ⚠️

Not working

50.0%

Something else

50.0%

Problems reported in the last 24 hours

24 hour clock ⏰

Summary of Asiana Airlines Problems 🔥

- The app is just a web browser port into mobile, which is not very good in today's standards.

- Horrible customer service from Asiana, including non-functional web forms, limited AI chat service, and unresponsive phone lines.

- Functionalities are subpar, such as the inability to recover a password after exceeding login attempts.

- The UI may look sleeker than before, but it is empty underneath.

- The app and website are complete disasters, and the lack of response to client feedback is a remarkable dereliction of duty.

- The app's failures can cost users money, such as the inability to return dates when booking a flight or giving an error message when the payment has already gone through.

- Occasionally, the app won't work and sends users back to the home page.

📋 1 Reported Issues:

Dep Soksereysophal 2022-03-06

Always have problem with account login even the password is correct. Sometimes log in error stating there’s no account sometimes log in stating wrong email. Never a time I can log into my account without problem.

Showing 1-1 of 1 reported issues:

Have a Problem with Asiana Airlines? Report Issue

Common Asiana Airlines Problems & Solutions. Troubleshooting Guide

Table of Contents:

Asiana Airlines iPhone Issues and Solutions

Asiana Airlines iOS app crashes, not working, errors
Asiana Airlines iOS app network issues
Asiana Airlines on iOS has black/white screen

Asiana Airlines Android App Issues and Solutions

Asiana Airlines has errors/crashing/not working
Asiana Airlines server network connectivity issues
Asiana Airlines has black screen

⚠️ Troubleshoot | Fix Now in One Click

Asiana Airlines iPhone Issues and Solutions

How to fix Asiana Airlines app crashes or not working on Iphone (iOS):

Close and restart the Asiana Airlines app on iPhone
Update Asiana Airlines app to the Latest Version for iOS
Uninstall and reinstall Asiana Airlines iPhone app
Update your iPhone to the latest iOS version

Fix Asiana Airlines on iPhone unable to connect to server/internet connection issues::

To resolve Asiana Airlines network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Turn off iphone VPN:
1. Goto Settings » General » VPN

Asiana Airlines Android App Issues and Solutions

Fix Asiana Airlines not working on Android, crashes, errors or is unresponsive:

Force Stop the Asiana Airlines App
1. On android, goto Settings » Asiana Airlines » click [Force Stop]

Update Asiana Airlines to the latest version on PlayStore

Clear Asiana Airlines App Cache and Data:
1. On android, goto Settings » Apps » Asiana Airlines » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Asiana Airlines.

Fix Asiana Airlines unable to contact server/ Asiana Airlines internet connection errors on Android:

On android, goto Settings » Apps or Manage Apps tab.
Click Asiana Airlines » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Asiana Airlines » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Asiana Airlines