Are you having issues? Select the issue you are having below and provide feedback to Hawaiian Airlines.
- Network error during booking process
- Bug due to network error
- Not user friendly
- Useless
- Can't book tickets directly from the app
- Can't link Hawaiian Miles Credit Card
- iPad version is useless
- Can't purchase checked bag
- Can't auto populate name address KTN member number etc.
app is not showing an option for booking with Miles
Using the iphone app; my reservation doesn't appear. I have deleted and reloaded app. I have confirmed the reservation by calling but I cant see or access my reservation using the app on my iphone
Your new app that says I need to download says it will not work for my phone. Why?
iPhone stuck on request for "Full Trip Details". Nothing on the screen accepts a click.
Terrible app. Nothing loads, site freezes…can’t even scroll!
Cannot install the app on Samsung S23 ultra from the Google Play Store. It froze earlier so did an Uninstalll and the tried to Install from the store. It won't Install. Tried to restart phone but no difference to results.
The HA App does NOT allow me to login using the same credentials I can on my Mac. I have checked, and double checked and I am using my account info—the same info as on the Website—but the APP will NOT, WILL NOT allow me to login. How the hell can I login on my computer, but can't login on my phone using the app and the same credentials? This BS is infuriating. No more. Does United or Delta pull this crap? Nope.
My ap shows an unread message, but there is none.
Can't sign into the app on my iPhone. I can input user info and password, but beyond that it does absolutely nothing. I tried uninstalling and reinstalling the app, to no avail.
I can’t sign in to the app. I tried closing the app, and deleting the app. Shut my phone off, reinstalled the app and still can’t sign in. It just keeps saying “loading” then quits. I can log in to see my trips on the website.
I have not been able to use my Hawaiian airlines app in weeks. It’s so frustrating that I am not able to see all my current trips or checkin through the app.
I have tried to access my trip details for over a week and the app just spins when I click on trip details. Horrible that this hasn’t been resolved.
Can see trips but cannot open itinerary or view/change seats.
I can see my reservation in the app but can’t connect to see details like my seat assignments. When it goes to that screen, the system says it can’t find my reservation. Very frustrating.
Unable to log onto the app with my correct username and password. Tells me "We can't seem to find that account. Please try again." I can log onto the website and web browser on my phone no problem.
When I try to login through the app, it says, "We can't seem to find that account. Please try again." But I login on the website and it works fine.
When I try to login through the app, it says my account doesn't exist. But then I login on the website, it works.
Complete guide to troubleshoot Hawaiian Airlines app on iOS and Android devices. Solve all Hawaiian Airlines app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Hawaiian Airlines, Inc., developers of Hawaiian Airlines.
From streamlined booking to faster check-in, paperless boarding passes, and real-time flight notifications, you'll have everything you need for your travel needs, all in the palm of your hand. Trip Management — Once you’ve checked in, view, change or upgrade your seat, check that your flight is on time, see the upgrade list and more. Flight Booking — Search for flights and book a trip to your favorite destinations right in HawaiianAirlines . Real-Time Notifications — Stay informed with up-to-the-minute notifications if your gate or flight time change. Up-to-the-Minute Flight Status — Get the latest flight departure and arrival times, with ability to “watch” flights and get notified if things change. Check in up to 24 hours before your flight and your upcoming trip will be ready to view and manage on-the-go. Interactive Airport Maps — Get interactive indoor airport maps with turn-by-turn walking directions to your gate, baggage claim, restaurants and lounges at our busiest airports. Boarding pass will automatically update if there's a change and is always accessible in HawaiianAirlines , even if you are offline. Connect with a Hawaiian Airlines agent quickly and conveniently through the in-app chat and get answers to your questions when you need them. In-Flight Entertainment — If you’re traveling on our A321neo aircraft, use HawaiianAirlines to stream movies, TV shows and more from your mobile device. Rideshare — Quickly hail a ride from HawaiianAirlines to or from the airport with rideshare companies Uber and Lyft. Trip Planning — Need help planning an epic trip to Hawaii? Visit our Island Guide for information about each island’s unique character and recommendations for hikes, beaches, restaurants and more. For more information about HawaiianAirlines , including frequently asked questions, please visit app. com/app. Sign into your HawaiianMiles account to book in miles and access your saved travelers and payment methods for faster check-out. Mobile Boarding Pass — Access your boarding pass from the convenience of your phone.