Are you having issues? Select the issue you are having below and provide feedback to UPS.
- Logging into UPS My Choice is difficult and time consuming
- Packages are sometimes left at the wrong location, risking theft
App no longer working past the initial truck screen. Really unhappy because I do use it often.
I still have a delivered package notification on my app from 20 days ago. No way to manually remove the notification. Kind of ridiculous.
The app is not opening , I have uninstalled and reinstalled up to no avail
App still not working. It will not get past the startup. All I see is the UPS logo and the three dots below it blinking in sequence. I removed the app and reinstalled and still get the same thing.
App will not complete load. Stays on startup screen. Has been this way over a week. Attempted to uninstall and reinstall on my iPhone 14 Pro with latest software update.
My UPS Mobile App will not open. I’ve deleted it and reinstalled and I still can’t get it to open.
For several months the UPS app either takes forever to open or eventually opens that there’s an error. Today the app showed that I had a notification but so fa have not been able to view it.
Won't load. Says something went wrong. Says to close app and try again later. I have cleared data and started over. Same response.
App opens to the UPS logo then just spins. Won’t open to see my tracked packages.
UPS app will not open up. Whrn I click on the app. I get a white page that flashes non stop. My mobile software is up to date. Cache has been cleared. Uninstalled and reinstalled app. It opens quickly showing only a white page that flashes non stop. I am expecting shipments from across Canada and from the USA. When will this be fixed?
App will not open on iPhone 11.
The "To Me" option is no longer working. The "Track" option is working, but "To Me" no longer works.
07/20/2022- UPS MObile Business App NOT opening on my iPhone 12 Pro Max. I had to uninstall and reinstall and still, it took forever to actually open to allow me to input my username and password. Now it has been almost 2 minutes after inputting the username and password and I received an ERROR message stating: A system that is necessary to fulfill your request is currently unavailable. Please try again later. Yikes
I can log in...I can fill out the shipping information on step 1 but after I click CONTINUE to proceed to step 2 it takes me back to step 1 with empty fields. Need to ship a package. I reinstalled the UPS app and that didn't help.
Complete guide to troubleshoot UPS app on iOS and Android devices. Solve all UPS app problems, errors, connection issues, installation problems and crashes.
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Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at UPS, developers of UPS.
E-Mail: mobiledev@ups.com
Website: 🌍 Visit UPS Website
Privacy Policy: https://www.ups.com/us/en/support/shipping-support/legal-terms-conditions/privacy-notice.page
Developer: UPS
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