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Are you having issues? Select the issue you are having below and provide feedback to UPS.
By Carole 8 months ago
App no longer working past the initial truck screen. Really unhappy because I do use it often.
By Brett Maschino 1 year ago
I still have a delivered package notification on my app from 20 days ago. No way to manually remove the notification. Kind of ridiculous.
By Olabisi Ayodele 1 year ago
The app is not opening , I have uninstalled and reinstalled up to no avail
By Jeff Harrison 1 year ago
App still not working. It will not get past the startup. All I see is the UPS logo and the three dots below it blinking in sequence. I removed the app and reinstalled and still get the same thing.
By Arielle Shrek 1 year ago
App will not complete load. Stays on startup screen. Has been this way over a week. Attempted to uninstall and reinstall on my iPhone 14 Pro with latest software update.
By Jeff Harrison 1 year ago
My UPS Mobile App will not open. I’ve deleted it and reinstalled and I still can’t get it to open.
By Seth Ferrara 1 year ago
For several months the UPS app either takes forever to open or eventually opens that there’s an error. Today the app showed that I had a notification but so fa have not been able to view it.
By Todd Odham 1 year ago
Won't load. Says something went wrong. Says to close app and try again later. I have cleared data and started over. Same response.
By Imago Mana 1 year ago
App opens to the UPS logo then just spins. Won’t open to see my tracked packages.
By Vona MacMillan 1 year ago
UPS app will not open up. Whrn I click on the app. I get a white page that flashes non stop. My mobile software is up to date. Cache has been cleared. Uninstalled and reinstalled app. It opens quickly showing only a white page that flashes non stop. I am expecting shipments from across Canada and from the USA. When will this be fixed?
By Rebecca S Harbour 2 years ago
App will not open on iPhone 11.
By Robert P Gates 2 years ago
The "To Me" option is no longer working. The "Track" option is working, but "To Me" no longer works.
By Dean Kaminski 2 years ago
07/20/2022- UPS MObile Business App NOT opening on my iPhone 12 Pro Max. I had to uninstall and reinstall and still, it took forever to actually open to allow me to input my username and password. Now it has been almost 2 minutes after inputting the username and password and I received an ERROR message stating: A system that is necessary to fulfill your request is currently unavailable. Please try again later. Yikes
By Christopher Eichenlaub 2 years ago
I can log in...I can fill out the shipping information on step 1 but after I click CONTINUE to proceed to step 2 it takes me back to step 1 with empty fields. Need to ship a package. I reinstalled the UPS app and that didn't help.
- Logging into UPS My Choice is difficult and time consuming
- Packages are sometimes left at the wrong location, risking theft
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Complete guide to troubleshoot UPS app on iOS and Android devices. Solve all UPS app problems, errors, connection issues, installation problems and crashes.
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