UPS app not working? crashes or has problems?

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⚠️ Most reported problems ⚠️
Something else
38.9%

Login
33.3%

Not working
22.2%

Account
2.8%

Problems reported in the last 24 hours

24 hour clock ⏰

📋 14 Reported Issues:

C
Carole 2024-01-10

App no longer working past the initial truck screen. Really unhappy because I do use it often.

B
Brett Maschino 2023-08-22

I still have a delivered package notification on my app from 20 days ago. No way to manually remove the notification. Kind of ridiculous.

O
Olabisi Ayodele 2023-07-27

The app is not opening , I have uninstalled and reinstalled up to no avail

J
Jeff Harrison 2023-04-28

App still not working. It will not get past the startup. All I see is the UPS logo and the three dots below it blinking in sequence. I removed the app and reinstalled and still get the same thing.

A
Arielle Shrek 2023-04-19

App will not complete load. Stays on startup screen. Has been this way over a week. Attempted to uninstall and reinstall on my iPhone 14 Pro with latest software update.

J
Jeff Harrison 2023-04-18

My UPS Mobile App will not open. I’ve deleted it and reinstalled and I still can’t get it to open.

S
Seth Ferrara 2023-04-14

For several months the UPS app either takes forever to open or eventually opens that there’s an error. Today the app showed that I had a notification but so fa have not been able to view it.

T
Todd Odham 2023-02-15

Won't load. Says something went wrong. Says to close app and try again later. I have cleared data and started over. Same response.

I
Imago Mana 2022-12-08

App opens to the UPS logo then just spins. Won’t open to see my tracked packages.

V
Vona MacMillan 2022-10-17

UPS app will not open up. Whrn I click on the app. I get a white page that flashes non stop. My mobile software is up to date. Cache has been cleared. Uninstalled and reinstalled app. It opens quickly showing only a white page that flashes non stop. I am expecting shipments from across Canada and from the USA. When will this be fixed?

R
Rebecca S Harbour 2022-08-23

App will not open on iPhone 11.

R
Robert P Gates 2022-08-15

The "To Me" option is no longer working. The "Track" option is working, but "To Me" no longer works.

D
Dean Kaminski 2022-07-20

07/20/2022- UPS MObile Business App NOT opening on my iPhone 12 Pro Max. I had to uninstall and reinstall and still, it took forever to actually open to allow me to input my username and password. Now it has been almost 2 minutes after inputting the username and password and I received an ERROR message stating: A system that is necessary to fulfill your request is currently unavailable. Please try again later. Yikes

C
Christopher Eichenlaub 2022-05-12

I can log in...I can fill out the shipping information on step 1 but after I click CONTINUE to proceed to step 2 it takes me back to step 1 with empty fields. Need to ship a package. I reinstalled the UPS app and that didn't help.

Showing 1-14 of 14 reported issues:

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‼️ Outages Happening Right Now

  • Mar 28, 2025, 04:55 PM

    a user from Fair Oaks, United States reported problems with UPS : Login

  • Feb 28, 2025, 02:53 PM

    a user from Paris, France reported problems with UPS : Not working

  • Feb 11, 2025, 03:02 PM

    a user from Smithville, United States reported problems with UPS : Not working

  • Feb 10, 2025, 04:41 PM

    a user from Saint-Martin-d'Hères, France reported problems with UPS : Login

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