Allstate app not working? crashes or has problems?

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⚠️ Most reported problems ⚠️

Not working
34.5%

Something else
32.7%

Connection
14.5%

Login
10.9%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of Allstate Problems 😠👌🔥

- Customers have experienced not so good customer service with other companies, especially with claims.

- Companies only care about saving money at the customer's expense.

- The phone use while driving feature has caused customers to lose safe driving points due to inaccurate trip data.

  18 Reported Issues: 😵🆘🛟🚨📢

Debbie Proctor
2023-08-10

I downloaded the app; however, I can't sign up for Drive wise or see any information about my policy. I get a message that an error ocurred on your side.

Richard Davis
2023-05-16

I put my phone in the cup holder and drive 35 minutes and park. Come back 4 hours later and drive home. Phone never left the cup holder. The only trip recorded is the first one. The return trip is not recorded.

Nanci Brown
2023-04-11

Drivewise is not recording all my trips. Missing 2 short trips from yesterday. Missing a 99 mile trip from today and showing 2 short trips today that were part of the 99 miles. Something wrong with the app?

Frances LoGiudice
2023-03-10

Not working and keeps saying not compatible . Try to download again nothing.

Helene Dunne
2023-03-10

I installed Drivewise about 6 months ago and it was working fine. Now, it says it is not compatible with my version. I can only guess it means the version of my phone. It is a Motorola.

Bill Bailey
2023-01-25

Can’t open app for days

Esta Morganstern
2022-12-13

Have been enrolled since week-end. Have since spoken to both Laquandia and Naomi at the Drive Wise technical division of Allstate in an effort to get it working...to no avail. CJ in my agents' office said to wait another day or two for my (many) trips to kick in. Seems to me they have some racket going offering customers 10% discount on sign up providing the trips are logged yet nobody there can fix so that the trips get logged. Maybe I shouldn't have been so hasty to leave Progressive.

Jerry Eugene Dawson
2022-11-07

Cannot log into Allstate Rewards. Says there is a problem with username and/or password. I am able to log into Allstate check account, etc. Why can't I log into Allstate rewards?

Steven P Cook
2022-10-26

Allstate Drivewise is not starting when I take a trip and drive while the phone app is signed in, so therefore Allstate cannot detect a trip, and no benefits will be sent. It worked for the month of September 2022.

Lydia M Santos
2022-10-03

How do I sign out from the mobile app. Do not see any on d app

Andrea Preputnick
2022-08-26

Mobile app not working just saying hold tight this is the second day

Sharron Hill
2022-08-26

Getting “hold tight” and freezing

Arlern Panuska
2022-08-24

Mobile app not working.

Ed
2022-08-23

since up Friday of the app on my Iphone, all I get is hold tight message when opening app.

Paul
2022-08-22

Every since up Friday of the app on my Iphone, all I get is hold tight message when opening app.

Edward Colley
2022-07-07

Can't download ID cards to phone

Alex Holbrook
2022-05-23

I can’t file a claim. Error message says there’s a glitch and to restart app but that doesn’t work.

Cathy West
2022-04-11

Mobley app not working

Showing 1-18 of 18

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About this app

Payments – Make a payment, manage Auto Pay and review your policy bill and payment history. this app Digital Footprint - Find out if you've been part of data breaches, discover the types of personal information companies collect and how they may use it, and send requests to delete your data and unsubscribe from marketing emails.  this app Mobile gives you access to safe driving tools, insurance ID cards, 24/7 roadside assistance and so much more.  Drivewise® – Drivewise gives you insights into how you drive and rewards you for everyday safe driving. * Drivewise includes Crash Detection, a safety feature that can get you in touch with help if you're in a crash.  Savings based on driving behavior and may vary by state. **Disclaimer: Electronic proof of insurance not accepted by law enforcement or departments of motor vehicles in all states.  QuickFoto Claim® – Simply use your phone to snap and upload photos of damage following an accident. *Using Drivewise® as part of this app Mobile uses your phone’s GPS services.  ID cards – Access a digital proof of insurance right on your phone.  Roadside Assistance – On-demand roadside service is available without logging in, to any driver and any car, any time—even if you're not an this app customer.  Smartphone and download of this app Mobile with activation of Drivewise required.  Continued use of GPS running in the background can dramatically decrease battery life. Drivewise is optional.  Insurance feature is not available in every state.  Agent Access – Instantly contact your agent through Allstate , no log in required.  Have your insurance where you need it, when you need it.  Coverages – See policy information and details about your coverages.  Subject to terms, conditions and availability.