Allstate Status
Published by Allstate Insurance Company on 2023-12-01 Allstate Mobile gives you access to safe driving tools, insurance ID cards, 24/7
roadside assistance and so much more.
Have your insurance where you need it,
when you need it.
Are you having issues? Select the issue you are having below and provide feedback to Allstate.
problems reported in the last 24 hours
Reported Issues: 18 Comments
By Debbie Proctor 8 months ago
I downloaded the app; however, I can't sign up for Drive wise or see any information about my policy. I get a message that an error ocurred on your side.
By Richard Davis 11 months ago
I put my phone in the cup holder and drive 35 minutes and park. Come back 4 hours later and drive home. Phone never left the cup holder. The only trip recorded is the first one. The return trip is not recorded.
By Nanci Brown 1 year ago
Drivewise is not recording all my trips. Missing 2 short trips from yesterday. Missing a 99 mile trip from today and showing 2 short trips today that were part of the 99 miles. Something wrong with the app?
By Frances LoGiudice 1 year ago
Not working and keeps saying not compatible . Try to download again nothing.
By Helene Dunne 1 year ago
I installed Drivewise about 6 months ago and it was working fine. Now, it says it is not compatible with my version. I can only guess it means the version of my phone. It is a Motorola.
By Bill Bailey 1 year ago
Can’t open app for days
By Esta Morganstern 1 year ago
Have been enrolled since week-end. Have since spoken to both Laquandia and Naomi at the Drive Wise technical division of Allstate in an effort to get it working...to no avail. CJ in my agents' office said to wait another day or two for my (many) trips to kick in. Seems to me they have some racket going offering customers 10% discount on sign up providing the trips are logged yet nobody there can fix so that the trips get logged. Maybe I shouldn't have been so hasty to leave Progressive.
By Jerry Eugene Dawson 1 year ago
Cannot log into Allstate Rewards. Says there is a problem with username and/or password. I am able to log into Allstate check account, etc. Why can't I log into Allstate rewards?
By Steven P Cook 1 year ago
Allstate Drivewise is not starting when I take a trip and drive while the phone app is signed in, so therefore Allstate cannot detect a trip, and no benefits will be sent. It worked for the month of September 2022.
By Lydia M Santos 1 year ago
How do I sign out from the mobile app. Do not see any on d app
By Andrea Preputnick 1 year ago
Mobile app not working just saying hold tight this is the second day
By Sharron Hill 1 year ago
Getting “hold tight” and freezing
By Arlern Panuska 1 year ago
Mobile app not working.
By ed 1 year ago
since up Friday of the app on my Iphone, all I get is hold tight message when opening app.
By Paul 1 year ago
Every since up Friday of the app on my Iphone, all I get is hold tight message when opening app.
By Edward Colley 1 year ago
Can't download ID cards to phone
By Alex Holbrook 1 year ago
I can’t file a claim. Error message says there’s a glitch and to restart app but that doesn’t work.
By Cathy West 2 years ago
Mobley app not working
Common dislikes about Allstate app
- Customers have experienced not so good customer service with other companies, especially with claims.
- Companies only care about saving money at the customer's expense.
- The phone use while driving feature has caused customers to lose safe driving points due to inaccurate trip data.
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Common Allstate Problems & Solutions. Troubleshooting Guide
Complete guide to troubleshoot Allstate app on iOS and Android devices. Solve all Allstate app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Allstate Insurance Company, developers of Allstate.
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Developer: Allstate Insurance Co.
E-Mail: [email protected]
Website: Visit Allstate Website
Payments – Make a payment, manage Auto Pay and review your policy bill and payment history. this app Digital Footprint - Find out if you've been part of data breaches, discover the types of personal information companies collect and how they may use it, and send requests to delete your data and unsubscribe from marketing emails. this app Mobile gives you access to safe driving tools, insurance ID cards, 24/7 roadside assistance and so much more. Drivewise® – Drivewise gives you insights into how you drive and rewards you for everyday safe driving. * Drivewise includes Crash Detection, a safety feature that can get you in touch with help if you're in a crash. Savings based on driving behavior and may vary by state. **Disclaimer: Electronic proof of insurance not accepted by law enforcement or departments of motor vehicles in all states. QuickFoto Claim® – Simply use your phone to snap and upload photos of damage following an accident. *Using Drivewise® as part of this app Mobile uses your phone’s GPS services. ID cards – Access a digital proof of insurance right on your phone. Roadside Assistance – On-demand roadside service is available without logging in, to any driver and any car, any time—even if you're not an this app customer. Smartphone and download of this app Mobile with activation of Drivewise required. Continued use of GPS running in the background can dramatically decrease battery life. Drivewise is optional. Insurance feature is not available in every state. Agent Access – Instantly contact your agent through Allstate , no log in required. Have your insurance where you need it, when you need it. Coverages – See policy information and details about your coverages. Subject to terms, conditions and availability.
