Air Canada + Aeroplan Status
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30 Problems reported in the last 24 hours
📋 18 Reported Issues:
Trying to create an account on air Canada app and it won’t accept my address 300 s banana river blvd unit 105 cocoa beach florida
Aeroplan visa is not updating on the App
Can't connect to aeroplan on android
My Aeroplan points haven’t been updated on my app. It’s my TD Aeroplan visa. I’m looking for my points from my visa transactions for the months of July and August 2022.
Can not sign in to the app - going around in circles. I can sign in on my desk top. Can not talk to anyone or email anyone - what great service!
App keeps crashing when I put in my billing address. What a piece of junk.
Keep stopping
App says I need to update but says it is not applicable on my device samsung s21 and it say i have to update till the 7 july
I tried opening the air canada app today and got an error message saying the app is no longer compatible with my device and must be uninstalled. The app is nowhere to be found in the google play or samsung galaxy app store. Where did it go?
The app is not compatible with my device anymore when I want to download the update
App says I need to update but says it is not applicable on my device, the device I have the update on, with flights booked there. Also is showing the incorrect class of travel which will be a concern when I go to check in. Also now I won't be able to check in with the app anyway. I also get notifications that my flight has changed and to review and confirm, and there is no way to do that. Causing a lot of stress with this expensive overseas booking.
My mother and I have tried half a dozen times to get thru to the phone lines. Cannot get an agent. Also, lousy availability of flights to get to Africa.Ethiopian Airlines ..really..isn't there a civil war going on ? And thru Cairo..You need better Star Alliance partners !!
Joined aeroplane one day ago, installed app on android phone but will not open, round and round and round, whereas opens on my iPad.
Can not open the log in page
my points are not showing up on the app. I have been 3 times to the LCBO (have receipts) - where are they? Can you help in fixing the issue?
App not working. Can’t check in!?
In the past booked flights will not appear, cannot check in. Today was unable to load my flight
Despite hard reboot and uninstalling the Air Canada app says "stopped working" repeatedly the moment it is installed on my Android 7.1.1 phone
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Developer: Air Canada
‼️ Outages Happening Right Now
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May 24, 2026, 05:06 PMa iOS user from Vancouver, Canada reported problems with Air Canada + Aeroplan : Not working
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May 09, 2026, 05:25 PM
a Windows user from Ottawa, Canada reported problems with Air Canada + Aeroplan : Crashes
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May 09, 2026, 05:07 PM
a Windows user from Ottawa, Canada reported problems with Air Canada + Aeroplan : Crashes
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Apr 28, 2026, 03:32 PM
a Windows user from Sherbrooke, Canada reported problems with Air Canada + Aeroplan : Login
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Mar 16, 2026, 10:18 AM
a AndroidOS user from Port Louis, Mauritius reported problems with Air Canada + Aeroplan : Not working
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Mar 05, 2026, 03:27 PM
a Mac user from Waterloo, Canada reported problems with Air Canada + Aeroplan : Not working
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Feb 26, 2026, 07:19 PM
a Windows user from Bécancour, Canada reported problems with Air Canada + Aeroplan : Login
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Jan 28, 2026, 08:37 PM
a Windows user from Toronto, Canada reported problems with Air Canada + Aeroplan : Not working
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Jan 19, 2026, 07:22 PM
a Windows user from Vancouver, Canada reported problems with Air Canada + Aeroplan : Not working
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Jan 06, 2026, 01:25 PM
a Linux user from Cape Coral, United States reported problems with Air Canada + Aeroplan : Not working
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